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Rated 5 out of 5 stars

I received my order today, all was perfect - as I kind of expect now! 🥰 They were even more helpful this time as I forgot to add something and they did the best to combine the orders to save me ship... See more

Rated 1 out of 5 stars
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Reviews themselves because in reality they underweigh stones. Terrible place of business, do not recommend at all. Shop elsewhere. These people will defraud you. And they are disgusting to deal wi... See more

Rated 5 out of 5 stars

Crystal Vaults has become my one stop on line I make everyday. I check in get a reward point per day that helps when I get something off my wish list. The shipping has always been great, the packagi... See more

Rated 5 out of 5 stars
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This is my first time purchasing. I recently use to visit another website, but this one is by far omg.. just received my order it was suppose to come tomorrow, but it came early today.. very impressiv... See more

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Company details

  1. Metaphysical Supply Store
  2. Aromatherapy Supply Store
  3. Candle Store
  4. Natural Stone Supplier
  5. Rock Shop
  6. Tea Store

Written by the company

Online supplier of crystals and crystal energy items such as crystal candles, crystal tea, crystal aromatherapy, and more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
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1-star


Rated 5 out of 5 stars

Happy AGAIN!

I received my order today, all was perfect - as I kind of expect now! 🥰
They were even more helpful this time as I forgot to add something and they did the best to combine the orders to save me shipping money! Thank you! ❤️❤️❤️

February 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Chakra crystal

Really happy with the purchase. Packed very carefully and with hand written note. It’s was exactly how it was shown in image. 100% buying again.
Good stuff Matt!!! :)

September 13, 2024
Unprompted review
Rated 5 out of 5 stars
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Nice experience

I really appreciate that this company sends crystals that are accurate to there size description. I am a lapidary in training and am using crystals to make cabochons. Happy with my order!

July 3, 2024
Unprompted review
Rated 5 out of 5 stars
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Wonderful experience

I received my crystals in a timely but safe transaction. I was very pleasantly surprised by a free crystal. They found the way to my heart. I will use this website as often as possible.

June 4, 2024
Unprompted review
Rated 1 out of 5 stars
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Reviews themselves because in reality…

Reviews themselves because in reality they underweigh stones. Terrible place of business, do not recommend at all.

Shop elsewhere. These people will defraud you. And they are disgusting to deal with! I'm right you're not the customer can get lost attitude! Yank scum!

April 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Great Company

They have fair shipping and product prices, great info, and fast response to orders. They are having some support-related issues, but they seem to be actively working on it. I would definitely buy from them again.

March 17, 2024
Unprompted review
Rated 5 out of 5 stars

Crystal Vaults has become my one stop…

Crystal Vaults has become my one stop on line I make everyday. I check in get a reward point per day that helps when I get something off my wish list. The shipping has always been great, the packaging great and customer service has a nice personal touch. Being new to crystals I also learn a lot from the site and it's programs and folks. Thank you Matt for always taking great care of my orders and letting me know what me free gift is!! Appreciate you all.

February 6, 2024
Unprompted review
Rated 5 out of 5 stars
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This is my first time purchasing

This is my first time purchasing. I recently use to visit another website, but this one is by far omg.. just received my order it was suppose to come tomorrow, but it came early today.. very impressive.. fast shipping and the prices are affordable.. I love the free crystal gift. The selenite stick I purchased is soooo beautiful, I'm stunned. You can tell it's real .. the Aura on it is breath taking. I will definitely be purchasing again. I plan on buying more crystal to place in my home. I deal with anxiety and PTSD. Just me holding the selenite is calming..

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely crystals and great service!

Thank you so much for the fast shipping and the level of care with which you handled and packaged my order. I absolutely love my crystals! They are exactly what I expected, including their size and color. I, likewise, appreciate your lovely gift that came with my order! It was a pleasure doing business with you and I will be coming back for more.

November 7, 2023
Unprompted review
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Rated 5 out of 5 stars

Trustworthy Products Timeless and Useful Information

Products are more and more packaged in environmentally friendly ways. This improvement makes it possible for me to recommend to friends.
The excellence of you products always matches my expectations. The information about a given item is honest. The encyclopedia and metaphysical information that I know about is also meticulously honest.
This time I was especially delighted in the beauty and power of a fluorite DT rod. It exceeded expectation in craft and beauty.

August 25, 2023
Unprompted review
Crystal Vaults logo

Reply from Crystal Vaults

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you appreciate our commitment to environmentally friendly packaging.

It warms our hearts to know that our products consistently meet and even exceed your expectations. We believe in complete transparency and honesty when it comes to product information, and we're glad that this resonates with you.

Thank you for being a part of our community and for recommending us to your friends. We look forward to serving you again and ensuring your future experiences are just as exceptional.

Rated 2 out of 5 stars

Inaccurate and lots of trouble but real

Ordered twice, had trouble twice. Crystals are def real and very beautiful tho! Besides the sizes of some of them being faulty, I ordered large for all of them and at least 4 of them came out very small (I checked weight and measurements and it is way off) it’s not too bad. I wouldn’t buy again tho.

July 31, 2023
Unprompted review
Crystal Vaults logo

Reply from Crystal Vaults

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with your orders. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations on two occasions.

We appreciate your compliments regarding the genuine beauty of the crystals you received. However, we understand your concerns regarding the size discrepancies. We take quality control seriously, and we're actively working to ensure that such issues are addressed to prevent similar occurrences in the future.

Your feedback is invaluable to us, and it helps us identify areas for improvement. If there's anything we can do to rectify the situation or if you have any further feedback, please don't hesitate to reach out. We value your input and aim to make every customer's experience a positive one.

Thank you for giving us the opportunity to improve and learn from your feedback.

Rated 5 out of 5 stars

I just received my order from Crystal…

LOVE MY ORDER!!!! I just received my order from Crystal Vaults & I have never been so happy with a mail order in my life.
I ordered 3 wire wrapped pendents. All 3 of them are so beautiful!!!! They far passed my expectations!!!! I had a question about the shipping so I emailed them and they answered me the very next morning!!! The shipping was very fast!!!! I will be using Crystal Vaults for ALL my Crystal needs!!!!!! Thank you Crystal Vaults!! You are AWESOME!!!!

July 5, 2023
Unprompted review
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Reply from Crystal Vaults

Thank you so much for this incredibly enthusiastic review! We are absolutely delighted that you love your order and that it brought you such joy. Our team at Crystal Vaults is committed to providing excellent service and beautiful products, and it's heartwarming to see that we've exceeded your expectations.

Thank you for choosing Crystal Vaults and for being part of our community! We're looking forward to serving you again and delivering more crystal happiness your way.

Rated 5 out of 5 stars
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Customer Service

I have been purchasing from Crystal Vaults for 4 years. I have always received great customer service. I had an order that I was short changed on. I contacted them and they made it right plus they gave me a few extra crystals. I trust them and will always buy from them when I need crystals, teas or candle spells. Their products are outstanding.

February 1, 2023
Unprompted review
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Reply from Crystal Vaults

Thank you for your unwavering support and for being a part of the Crystal Vaults family for four years! We deeply appreciate your kind words and your trust in us.

We're pleased to know that you've consistently experienced great customer service, and we apologize for any oversight regarding your previous order. We always strive to make things right and ensure our customers are happy with their purchases.

Thank you for your trust and loyalty. We look forward to serving you for many more years to come and continuing to meet your crystal and magical needs.

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Rated 5 out of 5 stars

My Crystal Vaults experience

My experience with crystal vaults is that they are true to their word. The essences, crystals, and crystal paraphanalia (SP?) are all quality products that do what they claim they can do.. Thank you Crystal Vaults team..

July 1, 2022
Unprompted review
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Reply from Crystal Vaults

Thank you so much for taking the time to leave us a review! We greatly appreciate you and your support.
Best,
The Crystal Vaults Team

Rated 5 out of 5 stars

To everyone out there

To everyone out there,
This is one of the best crystal shops out there!
Awesome collection and always having sales on
great things! I trust them 100% and you should too!
But if you see something order quick or it won't be
there!

May 5, 2022
Unprompted review
Crystal Vaults logo

Reply from Crystal Vaults

Hi Rene,
Thank you so much for your review. We greatly appreciate you and your continued support for Crystal Vaults. Thank you for trusting us with your crystal journey.
Best,
The Crystal Vaults Team

Rated 5 out of 5 stars

True Blue

Crystal Vaults is a wonderful place to learn about crystals (and it isn't expensive). I stumbled upon Crystal Vaults about a year ago along my crystal journey. I have always loved rocks and I am an arrowhead artifact hunter as well. (I started getting into crystals a year ago in January.) I really love all the classes and information available on the website and in the Crystal Inner Circle. If you have a question, you'll get an intelligent answer quickly. You are never left frustrated or alone. I also enjoy purchasing crystals from Crystal Vaults. The quality of crystals is excellent. I have always been very happy with all of my transactions too and that's more than 10, let me tell you! If I ever needed anything or had any requests the customer service was excellent and right on every time! I think if you are serious about learning and want good quality crystals, Crystal Vaults is a very reliable source! I appreciate everyone there and all they do! ♥ Natalie

April 27, 2022
Unprompted review
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Reply from Crystal Vaults

Hi Natalie,
Thank you so so much for taking the time to leave us a review. We greatly value your feedback and appreciate the kind words. Crystal Vaults hopes to continue to play a positive role in your crystal journey. Please reach out to us if you need anything.
Best,
The Crystal Vaults Team

Rated 5 out of 5 stars

Always happy with my purchases from Crystal Vaults

I have been ordering stones from Crystal Vaults for a while, and am always very happy with their crystals and grids. The most recent Faden Quartz has such amazing energy, and I am all set to set up my latest grid. Customer service is great as well!

February 17, 2022
Unprompted review
Crystal Vaults logo

Reply from Crystal Vaults

Hi Cindy,
Thank you so much for taking the time to leave us a review. We greatly appreciate you and your feedback! We hope you continue to enjoy your crystals from us.
Best,
The Crystal Vaults Team

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Rated 5 out of 5 stars

I love this shop

I love this shop! Always has great products, information, knowledge. They have awesome sales and
special things going on all year long!
I will always do business with them because they show the love and care in how they package and send your product.
Thank you Crystal Vaults :)
Rene

January 27, 2022
Unprompted review
Crystal Vaults logo

Reply from Crystal Vaults

Hi Rene,
Thank you so much for your review and for trusting Crystal Vaults with your crystal needs! We greatly appreciate your kind words. Please let us know if you ever need assistance at support@crystalvaults.com.
Best,
The Crystal Vaults Team

Rated 5 out of 5 stars

The best place online for crystals!

Crystal Vaults has been my go to place for crystals for the past 6 years. They have offered nothing but high quality crystals at super affordable prices. Out of the probably hundreds of crystals I've ordered over the years only one piece was broken in transit and they even replaced that promptly! I can't recommend them enough if you love crystals.

November 13, 2021
Unprompted review
Crystal Vaults logo

Reply from Crystal Vaults

Thank you so much for your review! We greatly appreciate you. Please let us know if you ever need assistance at support@crystalvaults.com.
Best,
The Crystal Vaults Team

Rated 2 out of 5 stars

I used to love this site

I used to love this site, as it was a perfect reference tool. I could Google search “*crystal* crystal vaults” and would inevitably come up with a huge page full of various types of info about said crystal ranging from emotional properties to geological information. Now the website has changed, and is geared for sales of specific specimen rather than for information and I’m honestly a touch disappointed. Calcite is the specific stone I’m looking into right now; hopefully I can find the info I’m looking for.

November 11, 2021
Unprompted review
Crystal Vaults logo

Reply from Crystal Vaults

Hello! Our deepest apologies. Unfortunately, we do not have an encyclopedia entry for Calcite yet. We do have some blog information about Calcite that you can find here - https://www.crystalvaults.com/#q=calcite&fq=DocPath%3Athe%20crystal%20vaults%20blog. If you ever have any questions or need assistance, we are more than happy to help. You can reach us here - support@crystalvaults.com.
Best,
The Crystal Vaults Team

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