Crusader Vans made my first van leasing experience smooth and hassle free. My account manager, Shaun, answered all my questions and kept me updated throughout the process. The van was delivered as pr... See more
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Company details
Written by the company
Crusader Vehicles Ltd is a family owned business, operating in the heart of East Sussex for the past 20 years. Our aim is simple; to make acquiring your next vehicle as hassle-free as possible. We do this by combining experience with quality. Having supplied over 18000 vehicles to customers nationwide, we have developed relationships with some of the UK’s best-known vehicle manufacturers, dealer groups and finance companies. This means that we deal direct, negotiating savings on new vehicles through bulk buying power, that our customers can then take advantage of. Our links with dealer groups and manufacturers also mean you can take your vehicle anywhere for servicing or repair and should you have a problem, our relationships will help us to resolve that problem for you. Our team of dedicated staff, have over 25 years of industry knowledge and undergo continuous training to ensure that they are up-to-date on changing legislation and best practice. As a company authorised and regulated by the Financial Conduct Authority, you can be assured that your interests sit at the top of our priorities and that we will go the extra mile to get things right.
Contact info
Crusader House, TN22 4LA, Buxted, United Kingdom
- 01825 701200
- enquiries@crusadervans.co.uk
- crusader-vans.co.uk
Replied to 50% of negative reviews
Typically replies within 24 hours
Great service thankyou everything that…
Great service thankyou everything that was promised was delivered will deffo use these guys again.
Great company to work with
Great company to work with. Made it easy to purchase my next vehicle.
Wes very helpful and guided me through…
Wes very helpful and guided me through everything I needed to do all went very smoothly thanks crusader vans ⭐️⭐️⭐️⭐️⭐️
Great service throughout
Fantastic company with a real passion…
Fantastic company with a real passion for customer service, i know a lot of reviews look like bots or fake but we have had the please of dealing with Jeeves the van butler(Dan Hofinger) on numerous occasions and i must say the service and updates is always excellent and second to none.
choosing the right provider is always hard but we respect the advice given and the quick turn around.
Good Delivery Experience
This review relates specifically to the experience of receiving the vehicle (I was not involved in the procurement of the vehicle). The delivery driver was well presented, clear and helpful allowing me to view the vehicle and check it over prior to signing it over.
My colleagues dealing with the procurement of the vehicle are happy with the process and have used Crusader Vehicles multiple times.
Great service
Great service, everyone very helpful
Can't fault it. Will definitely recommend to anyone
Very good company to work with
Very good company to work with, would definitely use them again.
Exceptional Service from Crusader Vehicles - Integrity at Its Fineste
I seldom find myself inclined to write reviews, but my recent experience with Crusader Vehicles and particularly Jack has compelled me to share. Their service has been nothing short of brilliant, and in a world where integrity seems increasingly scarce, they have truly stood out.
My demands as a customer are not always the easiest to meet, and after encountering numerous disappointments with other companies who made promises they couldn't fulfill, I approached Crusader with caution. However, from the outset, they were refreshingly realistic about what they could deliver. Their honesty and transparency throughout the process were commendable, and they managed to secure the deal I wanted and followed through on every aspect of it.
In a business landscape where integrity can often be compromised, Crusader Vehicles has proven themselves to be an exception. They not only met but exceeded my expectations, demonstrating a commitment to integrity and customer satisfaction that is truly commendable.
From the initial contact to the swift delivery in just 15 days, the entire experience has been nothing short of exceptional. I extend my heartfelt thanks to Jack and the entire team at Crusader Vehicles for their outstanding service. Well done, and thank you, Jack!

Reply from Crusader Vehicles Limited
Good availability and pricing
Good availability and pricing. Need to be a bit responsive on delivery dates and keeping us updated as a key client.
Great service
Great service, great vehicle and would definitely use again.
Small thing which is why i didn't give 5* is that the communication was rather slow.
Easy to deal with
Easy to deal with, could of kept us up to date better for delivery of the vehicle (Admin issue)
Would use this company again.
Great experience purchasing my new…
Great experience purchasing my new Hilux. Would give you a 5 star if I didnt have to wait over 2 weeks for it to arrive! After waiting 2 weeks for it after being told it was coming on a transporter it was driven up to me so had 460 miles on the clock before I received it... its here now and a great pick up! Other than that Hugh is a great guy to deal with and would use again..
Great experience
Great experience. Sourced vehicle, turned around paperwork and delivered within 7 days. Thanks again Wes, Gavin, Stephen and team - will definitely come back to you for the next one 👍🏻👍🏻👍🏻
what a team Dan the man really helpful
what a team Dan who i had the most to deal with and he was very helpful and i would use them again and would recommend them to anyone brilliant team and thanks for all your help
Paul R made my journey great
Paul R made my journey great. He was at the forefront at all times and very accurate with his information, he was patient and thorough. Paul answered all my questions even though I had asked him the same things many times before. I would use Paul again without a doubt and ask you all to give him a try.
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