Crown Tiles Ltd Reviews 7,056

TrustScore 4.5 out of 5

4.5

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Superb! After many failed attempts to find suitable flooring to complement our kitchen I went online & found your website. I was impressed with the extensive range that Crown Tiles has online & order... See more

Rated 5 out of 5 stars

Fantastic service and products from Crown Tiles. Let's say I wasn't the easiest of customers. I kept adding to orders, ordering more etc. Nothing was too much trouble for Mike H, who was getting many... See more

Rated 1 out of 5 stars
Verified

Placed order for tiles 3 weeks before I needed them, selected 29/03/24 for delivery. Received call yesterday to say that they could not deliver on that date as it was Easter! They knew it was Easter F... See more

Rated 5 out of 5 stars
Verified

Ordered a couple of boxes of tiles with 3 working day delivery. Order processed quickly, kept me updated, tiles despatched on time, and delivery day/time sent through. The delivery driver also called... See more

Company replied

We perform checks on reviews


Company details

  1. Bathroom Remodeler
  2. Interior Designer
  3. Kitchen Supply Store
  4. Living Room Furniture Store

Written by the company

Crown Tiles is committed to offering you the best value for money on all our products, but more importantly the best possible service. We have highlighted below a few key features to our business and why we believe you have chosen the right company to buy from.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Advertisement
Rated 5 out of 5 stars
Verified

Would recommend

I've used Crown Tiles for years. I have done 4 bathrooms,kitchen floor and my home office floor with all their tiles. Great service and good pricing. Highly recommended

November 15, 2023
Advertisement
Advertisement
Rated 5 out of 5 stars
Verified

Tiles are amazing

Tiles are amazing. Deluvwry was reasonably priced and only took a few days. We are already looking at tiles for our next room.

November 6, 2023
Advertisement
Rated 1 out of 5 stars
Verified

The website may say in stock…

Spent ages looking for tiles and thought I had found the perfect ones, ordered the required quantity with website saying they were in stock. Received a phone call a couple of days later to say they didn’t have them and guy suggested a slightly different tile. Agreed to that last week with delivery arranged for Thursday of this week. Received a phone call today to say they don’t have them either. Asked for my money back. Guy was perfectly pleasant but what a waste of time! Back to sourcing tiles. Don’t say things are in stock when they aren’t.

November 2, 2023
Crown Tiles Ltd logo

Reply from Crown Tiles Ltd

Hi Cath

Sorry to hear about your recent experience with Crown Tiles, i have looked into your order and we was showing some stocks of the tiles, but not the full qty you need.

If we dont have any stock or very low stocks we do put the tiles out of stock.

Sincere apologies that we could not fulfil your order on this occasion.

Kind Regards
Michael

Advertisement
Rated 5 out of 5 stars
Verified

Great size sample tile

Great to be able to order a sample tile. Big enough to give you a good idea of what it would be like.prompt delivery. Great service

October 29, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look