CRAP CPAP ! CRAP CPAP !! Bought RES MED AIRSENSE 11 from CPAP Europa and it is awful. Returned it twice under warranty (at my expense) to no avail. Cannot get my money back or a replacement machine... See more
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It’s been 12 years since we purchased her Resmed S90 so when we recently replaced it with the latest Air 10 machine … WOW! What a magnificent difference in the upgrade of the CPAP machines. She said... See more
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I always feel personally addressed in my interaction with CPAP staff either on the phone or at the store in Botany Road Mascot, Sydney. It is good to be attended by people who enjoy their work. Al... See more
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You tried to get my new mask to me when I said I needed express delivery but it wasn't an option I could choose. It turned up the day I needed it for hospital but unfortunately I had already left ,... See more
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Company details
About CPAP Australia
Written by the company
CPAP Australia is Australia’s leading provider of Sleep Apnea Treatments.
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAP’s clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAP’s clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
Contact info
CRAP CPAP !
CRAP CPAP !
CRAP CPAP !! Bought RES MED AIRSENSE 11 from CPAP Europa and it is awful. Returned it twice under warranty (at my expense) to no avail. Cannot get my money back or a replacement machine. Hassle, stress and still no machine. DO NOT buy CRAP CPAP, especially from Katerina @ CPAPEuropa.com!
October 17, 2025
Unprompted review
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bad customer service
I do think the receptionist or whatever her position is, could have taken her bum off her seat to serve me. I was buying a $199.00 mask and the fact that she didn't move from her computer was very offputting.
April 22, 2025
Unprompted review
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Always happy with the quick service…
Always happy with the quick service that is provided
September 8, 2023
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Spammers
Purchase from these guys, and get put on spam lists you can't get off - with broken unsubscribe and reply-to addresses.
February 13, 2024
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Great service
I needed help working out what I needed. I used the online chat and it worked really well. VERY helpful and I got the right product
June 29, 2023
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Fantastic service
Fantastic service. Easy to use website, product was packaged and delivered fast.
September 4, 2023
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Hi ,I am Marianne husband Allan it was…
Hi ,I am Marianne husband Allan it was for me and impressed how quick it was the product is good we will be back.
Regards
Allan Hardwick
September 3, 2023
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They were very helpful in familiarising…
They were very helpful in familiarising me with the processes and the devices involved. The transition through the trial period was very smooth.
September 3, 2023
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Always fast delivery and great products
September 3, 2023
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Ordered a DreamStation Shielded DC Cord…
Ordered a DreamStation Shielded DC Cord System (and some consumables) on the 9th Aug 2023.
The item was marked as "to be completed" as the cable wasn't in stock.
Over a month later, I haven't received delivery of the items, or communication.
Please reach out - I need that cable to go camping...
July 17, 2023
Reply from CPAP Australia
HI Adrian,
I am sorry to hear of the issues with your order. I am having a team member reach out to you today to discuss this with you further.
Have a great day.
CPAP Australia
Verified
The site was easy to navigate
August 16, 2023
Reply from CPAP Australia
Hi Daymien,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
Verified
Waited a week for notification of order…
Waited a week for notification of order being processed, sent an email to check what was happening with my order, feel like it was only processed soon after because of my email
August 16, 2023
Reply from CPAP Australia
Hi Greg,
Thank you for your review. We do apologise for the delay in getting your order out to you.
We’ll be sure to pass on the feedback for improvement and look forward to helping you again next time.
Sleep well,
CPAP Australia
Verified
Very fast delivery easy transaction
Very fast delivery easy transaction. Has all the bits i needed, great price
August 16, 2023
Reply from CPAP Australia
Hi Samantha,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
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Easy to order and fast delivery.
August 16, 2023
Reply from CPAP Australia
Hi Janette,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
Verified
I was impressed with the price of the filter
I was impressed with the price of the filter and the speed at which it arrived in my post box. Thank you very much, can't wait for my next purchase.
August 16, 2023
Reply from CPAP Australia
Hi Elizabeth,
We are so thrilled to hear of your easy, prompt experience with our team.
We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
CPAP Australia
Verified
Didn't receive my head gear
August 16, 2023
Reply from CPAP Australia
Hi Tim,
We are sorry to hear there was a problem with your order. I am having a team member reach out to you today to clarify the situation.
Thank you
CPAP Australia
Verified
CPAP device checked/new humidifier chamber purchased
I was pleased with the outcome to my visit to the Wantirna shop. I was concerned my CPAP device was faulty (not heating the water) so it was checked and found to be OK. It was suggested I replace the humidifier chamber so I did. This appears to have resolved my concerns about the device being faulty.
August 16, 2023
Reply from CPAP Australia
Hi Peter,
We couldn’t be more thrilled to hear that your gear is now working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well, CPAP Australia
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Fast delivery of quality products
August 15, 2023
Reply from CPAP Australia
Hi Joanne,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
Verified
Reply from CPAP Australia
Hi Julie,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
Verified
Reply from CPAP Australia
Hi Jennifer,
We are sorry to hear about the problem with your online order.
We are getting a team member to reach out to you via email shortly to discuss this one further with you.
Thank you
CPAP Australia
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