Cooksmill Reviews 102

Ordered 18 glasses, 2 arrived broken and some other scratched. But the customer service team were very quick to respond and get replacement glasses safely delivered to us. Great service and would use... See more

Next day delivery! I was very impressed by the way I was kept informed of the progress of the order and surprised at how fast it arrived. Goods of good quality. My one complaint is that the stated... See more

The agent I dealt with was very friendly and helpful in dealing with my order. Although I did not receive our item when we wanted, it was delivered within your lead time but I appreciate every effort... See more

Excellent company who who exhibit great comms and response times. Definitely shoo with them again.

Placed an order for two large baskets which came very quickly. One of the baskets handle was broke upon arrival but with a quick email along with photos of the issue they sent me out a replacement wit... See more

I brought 4 large dinner plates and 4 small plates around a year ago, they are the best things I brought for our flat, a year later and they have been in the microwave the oven, I may have even droppe... See more

I have been looking for a couple of leakproof bottles to store tap water in the fridge for quite some time. I found them on cooks mill, very reasonably priced and ordered 3, as that also gav... See more

Have brought from this company for the last few years now and they are amazing! Everything comes delivered with care, loads of packaging in boxes to keep the products safe. Had a few problems with wit... See more

Cooksmill offer great value for money and customer service. They replaced a broken glass with no fuss and gave us the remaining glasses of the set at a big discount. Special thanks to Nicole for... See more

Great job by Cooksmill, been a pleasure to purchase from them. Would recommend. I’d also recommend updating ya glasses cupboard, price of a glass is less than a drink in the boozer or restaurant. So... See more

Brilliant customer service. I emailed about the size of the plates and had a response very quickly. When I ordered them they were delivered within a couple of days by courier. Email updates from... See more

Excellent services! Very speedy turn around and delivery from point of order. I inadvertently started an online web chat out of business hours and they emailed back promptly at opening the next day. V... See more

I called them on a Friday lunchtime to arrange for some paper chef hats to be delivered on the following Monday. I received excellent communication from the team, they did an immediate stock check for... See more

Customer service at its BEST! Very hard to find these days! I made a mistake, it was my first order,Jillian solved it, she even rang me, even rarer to find a person still willing to have a telephon... See more

Really great service. We ordered a pan but got the wrong size. Laraib was so quick in putting it all right, sent out a new one and we ended up keeping the other one as really liked it. Fantastic custo... See more

Needed some new Birkenstocks and Cooksmill had BY FAR the best price. Was astonished at checkout to discover that postage was included. They then arrived the next working day by a decent courier. Top... See more

Love this company they have everything at a reasonable price. Ordered some glass bottles they arrived very quickly and well packaged. APC their delivery company kept me informed all the way. Very plea... See more

Very pleased with my order. Packed very well, and Cooksmill were extremely kind, professional and helpful. A minor problem with one item and they sent a replacement straight away. I wish all companies... See more

First time ordering from Cooksmill, needed a few items for a party I was hosting. After a misunderstanding, on my part, the young lady I was dealing with called me back to advise that she'd spoken t... See more

Jillian from their customer services team was courteous, efficient, communicative and helped me out with my query on stock availability. She followed through to delivery with very prompt despatc... See more

Jillian was a huge help as I was having difficulty ordering on the website. She made sure that the order went straight through to the warehouse and it was received the next day! Very happy with the cu... See more

Can't speak highly enough of the customer service. I needed something urgently so called the company. I spoke to two lovely people who really went out of their way to help. My order was dispatched as... See more

I ordered 20 plates (10 white and 10 black of the same type). Delivery was very quick and everything was very well packaged, but still, unfortunately 1 black plate was broken and another one seeme... See more

Nailed it! We had to order a large amount of jars to be delivered in a very short time… they all arrived on time, in perfect condition and even beat the competition price by 50%! Nicole was great and... See more

Made my first order with Cooksmill to get a few bits for a party. Not a massive order at all... I called to get an eta and spoke to a young lady on the phone, who basically advised that my order w... See more

Had a small issue regarding the order, it was resolved quickly and as promised. Will definitely use again.

I have been ordering from cooksmill for a while now and every time they impress me with the service they provide and this time Jillian has gone an extra mile to help me with the stuff I needed! Keep u... See more

Great prices and selection made me decide to purchase from Cooksmill. After ordering there was superb customer service to advise on details of the delivery. Would definitely go straight to them next... See more

I left a review for these people just a few days ago. At the time I could not remember exactly when I ordered from them, so I had to report that "I thought" the order was received within 48 hours... See more

I recently made a purchase with cooksmill and am thrilled with the performance, ease of use, and features. Highly recommended for anyone who is looking for a reliable products with great quality.

Easy to use website and the quality chopping boards I wanted were in stock. Their speedy delivery was 5*. I have used Cooksmill before and had the same 5* experience.

Found a great product and requested a bulk order with a delivery date that was a bit tight. Team (Nicole) worked hard and expedited the order. Great Comms, product and price with a cheerful... See more

Ordered a few accessories, all arrived quickly and as expected.

During the whole delivery process, Jillian service was very professional and careful. Thank you for enthusiastic help. If need anything for further , I’ll come back again.

Fast delivery and well packaged. I had an issue with a couple of the items and they resolved this very quickly. Great customer service.

Fast delivery with clear comms. I had issues with labels and the support were fantastic at resolving it. Happy to recommend.

my order was delivered very quickly indeed. I think it was in less than 48 hours! The item itself was of excellent quality.

Excellent service from this company. Very personalised approach with my order. Order arrived promptly and so securely packaged. Definitely recommend

Exemplary Service. Friendly, clear and fair. Win/win experience.

Really good value, excellent customer service, superb communication. Highly recommended. Extremely helpful attitude, a pleasure to deal with.

great customer service, swiftly resolved my issue

Fantastic company to buy from very efficient and delivery was fantastic.

Very PROFESSIONAL customer service

Exceptional customer service and quick dispatch.