Was left disappointed recieved my first…
Was left disappointed recieved my first order no issues.
Then money was taken from my account without me knowing this.
I had no idea it was a subscription if I knew this probably wouldn't have ordered if im honest.
But Heidi from customer service was very helpful and resolved my issue straight away of which I appreciate
Many thanks gillian
Reply from Chequp
Hi there Gillian,
Thank you for sharing your feedback.
We’re sorry to hear there was some confusion about the subscription process - we always aim to make our ordering and payment information as clear as possible.
We’re pleased to hear that Heidi was able to resolve the issue quickly and that you were happy with the support you received. Your feedback is important to us, and we appreciate you taking the time to share it.
All the best,
Chequp