Have not gotten the perfume even though…
Have not gotten the perfume even though i’ve waited for over a week and stayed at home to wait for the product. Did not even receive a call or ring from my door bell and got an email saying the product is not able to be delivered. Disappointed.
Edit: I got an email saying that the product will be delivered today so I waited at home until I receive a message saying the product is unable to be delivered. Then I waited for another few hours for the email to let me know that the item is left at a collection point. I then had to travel for half an hour to reach the collection point to collect the product.
Reply from Cavani Boutique
Good afternoon as per forwarder confirmation you got the product today. Delivered from my company on 17/1 and arrived in 3 working days. I will anyway verify with forwarder the reason the did not contact you by phone before delivering as requested. For any further assistance please contact me on info@cavaniboutique.it
Update: Ok clear. I will contact the forwarder to understand the reason why they did not reached you as requested.Thanks for the additional information.