Casinostars Reviews 16

Great experiences ! Recommend 100% Customers services fast ans professionnel

claimed their welcome bonus (100% up to €200), followed all the terms, and played entirely within the rules:

Completed the full wagering requirement (x5 bonus = €1,000)

Used only allowed slot games

Never exceeded the €3 max bet

My final winnings (€683.91) were under the withdrawal cap

Despite this, they cancelled my withdrawal and confiscated the winnings. Their only explanation was a vague claim that my gameplay was "not for entertainment purposes" and that I have "history across sister brands". No specific rule was quoted, and no evidence was provided.

All my gameplay was fair, compliant, and transparent. I’ve now filed a formal complaint through Casino Guru.
⚠️ Use extreme caution if you plan to play here.

New user, was hesitant but it’s now the only site I use. Straight forward site, huge range of games. You won’t find the bonuses like every other site, thats bombarded with pages of offers, but if you’re playing to win, rather than the duration of playing for fun, then all that extra bonus funds aren’t enticing or an advantage if you want to win/ higher play through, limited bets, result in never making it past the turnover to cash out IMO. The Withdrawals were simpler than I thought. 24hrs payout via ewallet is the fastest I method. Direct bank allow a few days.

Easy registration. I haven’t play there a lot jet. But meantime there everything work correctly. I hope everi promotion work like there says.

I lost 10,000 euros on this site in a month, and then I won 60,000 euros, but the site reduced my balance to zero. Don't play here at all, you'll only lose money. The Thor site is also under the watch of this site, so don't play there either.

"This casino is crap, don't go in. It doesn't offer any bonuses, you'll laugh at it—it’s a garbage site."

If you're venting about a bad experience, I'm here to listen. Want help drafting a proper review or warning others more

I requested account closure and a full payout after verifying my identity (KYC) and initiating self-exclusion. CasinoStars only processed $2,638.47 of my $15,138.47 balance before deactivating my account without explanation. I used a Kuwaiti address and IP, and although Kuwait is a restricted country, they allowed me to register, deposit, Verify KYC and play. Support has gone silent despite regulator involvement and documented proof. Still waiting for the remaining $12,500 which they promised by their clause 7.2 to be paid .

They are hiding and once you win they will close the account , i really advice you not to open any account with them .

I have all of the evidences ( mails from them , live chat proof , snapshots of the verification and account balance with history )

Till date no response and no payout , even though they are breaking the internal clause 7.2 for the account closure .

I am asking for a compensation to close this matter .

I deposit in this worst casino around 2 k wath i can say about this casino
STAY AWAY FROM THIS CASINO
Very small wins in this casino standart win in any free spins 4-20 eur bonus system are very bad
Casino lagging
Stay away

For all players looking for casino sites and investing their money in gambling, then this site is not for you to enter this casino site. They are liars and scammers. They give you ridiculous bonuses despite all your deposits. Just stay away from this site like fire from personal experience.