Carglass® Italia Reviews 11,389

Appuntamento immediato e soluzione altrettanto immediata.

veloci, efficienti e professionali.

I'm very satisfied! I had a broken side window in my imported Honda. After a lot of effort, Carglass was able to find the right windshield and installed it in 30 minutes. The woman at the reception desk also spoke good English, so communication was very easy. I can recommend this branch with a clear conscience.

Cortesi ed efficienti

La segretaria alla reception molto disponibile e cordiale e si e presa cura di tutto e i ragazzi in officina super efficienti

Wow - gentilissimi ed efficienti.

We had our window broken following a theft that happened in a car park in Milan
Although the onsite team was quick and responsive they charged us for the full amount of the window 450 euros whereas we had already paid the excess to the insurance of £115. When we collected our car we explained that we went through our insurance and already paid the excess, we should not have had to pay anything. Instead we were asked to pay the full amount for the repairs and they were still holding our car keys so we didn’t have a choice.
We are still now trying to g to recover our losses from our insurance but we are 450 euros short.
we also had our car sanitised for 25 euros but still found glass in the car floor. Disappointing experience.

Work fast and efficient.

Top service.
We had our car broken into and needed a repair. We had only two days left and the staff were fully booked and wasnt able to have it repaired in time. However they made a solid temporary plexiglass installation to make it possible for us to travel home.
Splendid and top service from the staff who did their best. Highly recommend this branch!

Appuntamento fissato con velocità e disponibilità immediata. Intervento, effettuato da personale gentile e disponibile, è sta spiegato con chiarezza.

Efficienza, precisione e puntualità. Tutto perfetto come da appuntamento concordato.

Cortesia, efficienza e professionalità

Top Top Top Top

Nice service with good explanation of there job

I had a broken glass after someone had been breaking into my car. At an authorized Mercedes shop they could replace the glass for 130€, but they would need 6-7 days to get the glass. As I was travelling I went to the Carglass shop at Via Circumvallazione Esterna, 43, 80020 Casavatore NA. Was told they could replace the glass right away for 250€, which I accepted. I tipped the guys doing the repair with 15€. After the repair there’s a large number of scratches by the switch blanking plate on the door handle. One screw in the door panel is missing. The one by the door handle only fastened half way. One of three screw covers is missing. One is no longer able to stay in place. Door panel clips not pushed in place. Rubber seal around the window was not placed under the rubber seal on the window beside it. Glass from the broken window was not cleaned up from the car. Sometimes when it rains water comes through window sealing. I had to pay 305€ as the 250€ I was initially told was without VAT. Where I come from it's the law that price info for consumers must be with VAT, and I would assume it's the same for all of the EU.

Car glass number one for me.