C24 Bank Reviews 14,409

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the bank's modern app, highlighting its user-friendliness and the ease with which transactions can be made. Many find the features extensive and the account migration process straightforward. The instant transfers, cashback rewards, and interest on current accounts are also well-received. People trust the bank, particularly due to its association with the Check24 portal. However, some consumers have expressed concerns regarding customer service and contact experiences. While some customer support agents are willing to assist in English, the lack of a full English interface is a recurring point of concern. There are mixed opinions about payments and services, with a low consensus among reviewers.

Based on these reviews

Rated 5 out of 5 stars
Invited

"A Refreshing and Reliable Banking Experience" "Finally, a Bank That Feels Built for Me" "Smart, Simple, and Surprisingly Human" "C24 Makes Everyday Banking Effortless" "Modern Banking That Just... See more

Rated 5 out of 5 stars

It's free, with many features and great conditions. This is the best option for mobile bank in Germany, and I can recommend everyone to give it a try. The nice thing is that it's syncing contracts... See more

Rated 5 out of 5 stars
Invited

so easy, and transactions appear directly so you really know how much you have not like other banks just keep guessing, also many features to control your money

Rated 5 out of 5 stars
Invited

Very good bank without boring bureaucracy like the others which has branches. I have now with Comme. And they blocked my account and waiting for week to get new log in information. C24 are happy to... See more

Rated 4 out of 5 stars
Invited

The app is smooth and easy with all basic functionalities. It would be nice to have a function to see all atm/partner stores for cash withdrawal tho

Rated 4 out of 5 stars

C24 bank offers a modern banking experience with its intuitive app and innovative features like 'pockets' and cashback. The 2% interest rate on all accounts is appealing. The only area for improvement... See more

Rated 5 out of 5 stars

Services are very swift, quick to open an account, your card comes almost immediately(few days). Easy to use.

Rated 5 out of 5 stars

Best bank in Germany. Instant transfers, cashbacks, free withdrawals, interest in your current account! Very good

Rated 5 out of 5 stars
Invited

The application is very easy to use and to go through it. Transactions are instantly shown in the account analysis.

Rated 5 out of 5 stars
Invited

I love everything about this bank, the opening process was so easy, the app is very user friendly. I will recommend this app to everyone who asks me.

Rated 4 out of 5 stars
Invited

I just wish the app has an English setting in the future, everything else is perfect

Rated 5 out of 5 stars
Invited

I really like the interface of the App and I like how almost everything can be done in seconds

Rated 5 out of 5 stars
Invited

The modem App and also great online support, is a one big-step forward

Rated 5 out of 5 stars
Invited

Easy to apply for, great features, and best of all no bank charges monthly or yearly!

Rated 5 out of 5 stars
Invited

To open a bank account was very smooth and the C24 App is very user friendly :))

Rated 5 out of 5 stars
Invited

I haven't used much yet, but I can transfer or send money, now thank you very quickly.

Rated 4 out of 5 stars
Invited

Like all websites of check24, the bank website and mobile app are very dense and overly informative. This needs to be corrected with simpler interfaces. And there definitely needs to be at least Engli... See more

Rated 4 out of 5 stars

Everything works. Good bank. No crazy good interest or similar, but everything a modern bank should have, i.e. a free account and all the funciona that come with it.

Rated 3 out of 5 stars

I’ve been using C24 for a few months now and my impressions are mixed. The app looks modern, but it doesn’t always run smoothly — sometimes it freezes or loads slowly. Customer support does reply, but... See more

Rated 4 out of 5 stars

Best bank account ever. I have been using them since day 1 when they first started. They kept improving their services. Reliable and simple. Only thing I can complain is that you can not deposit money... See more

Rated 5 out of 5 stars

Up to date procedure to open the account with my digital id card, done in a few minutes. Really good user interface, easy to handle the main tasks what a bank account is for. Physical debit card follo... See more

Rated 5 out of 5 stars

C24 offers decent cashback and a free account, but watch out for potential hidden fees and customer service concerns.

Rated 5 out of 5 stars
Verified

Great banking app with extensive features; very low to no costs; very easy account migration process. An English language interface is sadly missing. It also unfortunately requires German tax resid... See more

We perform checks on reviews


Company details

  1. Bank

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 4 out of 5 stars

Best digital bank!

Best bank account ever. I have been using them since day 1 when they first started. They kept improving their services. Reliable and simple. Only thing I can complain is that you can not deposit money from ATM's, otherwise perfect. Hope they will open some offices across Germany too.

October 10, 2025
Unprompted review
Rated 4 out of 5 stars
Invited

Clean und einfach

The app is smooth and easy with all basic functionalities. It would be nice to have a function to see all atm/partner stores for cash withdrawal tho

September 26, 2025
Rated 3 out of 5 stars

I’ve been using C24 for a few months…

I’ve been using C24 for a few months now and my impressions are mixed. The app looks modern, but it doesn’t always run smoothly — sometimes it freezes or loads slowly. Customer support does reply, but mostly in a very formal way, and it feels like real issues take too long to resolve. The card and basic functions work, but there’s a noticeable lack of extra services that competitors already offer. Overall, it’s usable, but I wouldn’t call C24 a convenient or problem-free bank.

September 1, 2025
Unprompted review
Rated 4 out of 5 stars

Solid experience

Everything works. Good bank. No crazy good interest or similar, but everything a modern bank should have, i.e. a free account and all the funciona that come with it.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect user interface and cost free

Up to date procedure to open the account with my digital id card, done in a few minutes. Really good user interface, easy to handle the main tasks what a bank account is for. Physical debit card followed quickly. Everything works smoothly. Immediate money transfer without extra costs. Only wish remains: a children’s account.

June 6, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look