By The Bay Co Reviews 3

I would not recommend this company based on our recent experience. Communication has been poor throughout, and we were ultimately let down at the last minute. We were told a travel cot could be hired, and I had been chasing repeatedly to make payment and confirm everything. After all that, we’ve now been told—far too late—that they can no longer fulfill what was promised.

This kind of unreliability is incredibly frustrating, especially when planning around young children. A real letdown.

Excellent Company to work with.
Their housekeeping standards are always of the highest standard.

Impeccable service and totally reliable.

By the Bay has looked after my apartment - Monowai Heights in Headland Road, TR26 2NR for over 3 years.
Their cleaning and presentation skills are the best. My apartment always looks amazing and nothing is too much trouble the By The Bay team.