Available Car  Reviews 19,464

Good choice of vehicles and competitive prices. Disappointing that cars for sale aren't prepared before they are out on sale. Also, standard of "valeting" is a bit low. Unfortunately I don't th... See more

Mostly positive, writing on information was not clear and very difficult to read. Kept waiting when collecting car despite being told that we could not pick car up after 5pm?

We had a first class service from Andy and Sam in the Red Team and would have given a score of 5*’s. However the handover experience was very disappointing. The young lady that dealt with the process... See more

The two people that made my experience amazing was tom and Lee. They made everything better. Please be careful that you get everything in writing first as I was messed around over the extended warran... See more

I have never bought a car from Available Car before and was surprised how many cars there was to choose from. It's a pleasant place, where you can sit and have a drink, if you want one, whilst your c... See more

Great company, from the range of cars online to the impressive showroom. The staff were very friendly, helpful and knowledgeable about the car I was looking to buy. There was a very relaxed feel when... See more

The initial process with choosing a car and test driving was smooth and efficient but once I had chosen a car and paid for it they didn’t seem to keep up with this level of service. I was told I’d hav... See more

Too many papers, too many duplicated questions. The entire process was very complicated. Also be ready to wait every time when you need to talk to someone or pick up your car.The customer journey was... See more

This is the third car I have purchased with them. The whole process from viewing a car on the website to driving your new car home is enjoyable and hassle free. It takes all the worry away about bu... See more

⭐️⭐️⭐️⭐️⭐️ A huge shout-out to Cameron Smith for being absolutely brilliant! From start to finish, he was calm, collected, and completely factual — no pressure, no fluff, just genuinely helpful... See more

During the past few weeks surfing online @ available car website. Had a choice of selection of cars to purchase. Ford Focus silver Titanium was the right choice for me. Within the budget. Perfect... See more

Look around vehicles without salesman pestering you. Comfortable surroundings and free coffee. Easy way to purchase a vehicle. I did, with 3 months warranty for piece of mind.

An easy process was promised and this was delivered perfectly and completely stress-free. The evaluation for a trade-in was quick with an offer on the spot. For the sale itself, with any extra... See more

It was just as before, 2nd car bought, everything was good , the attention to detail was amazing and would recommend them to my family and friends . Staff were on hand to answer any questions, this ti... See more

Jon and nick at the castle donington branch were so helpful and friendly. They helped us choose and buy our car without making us feel pressured into anything. We originally went to the Sutton in As... See more

They are happy to let you look round alone, go out for a test drive and sell you the car (fill the paperwork in), but I wasn’t told anything about how hybrid works, any of the dash controls and when... See more

This is the third car we have purchased at Available Car. We really like the lack of sales pressure, 'what you see is what you get' and 'no haggle' approach by this company. The admin process especial... See more

The selling of my old car and the buying of the new car was a breeze,Thank you for your help. The only downside was at Castle Donington we were kept waiting way past our appointment time even thou... See more

Appeared to be a lot of paperwork which took along time.It would of been nice to see the same person from start to end rather than 3 different people.The staff were pleasant and helpful and the showro... See more

The staff were lovely and knowledgeable. The whole experience was made easy and surprisingly quick. Within less than an hour I’d got a new car and in the next 48 it was on my drive. Pleasant experienc... See more

Went to look at a car which I had reserved online. Staff were all friendly and nothing was a problem. All questions I asked were answered. Handover team were very helpful including the Manager who so... See more

A great experience at Available Car Castle Donington. Alexandra was amazing, very patient, we test drove 3 cars & she was so informative & lovely. Thank you for looking after me & my Mum today, you re... See more

Seamless service from start to finish. Every one that had contact with my dad was patient and professional which helped his anxiety a lot. Special shoutout to Billy at SuttonInAshfield who was persona... See more

The staff were very helpful don’t bother you when your looking at cars very friendly I always appreciate the way they talk to you it’s my 3rd time when I need another its where I’ll go again thank you... See more

Absolutely great experience from start to finish can’t say a bad word about the team at Castle Donington ! Everything was done professionally and explained perfectly, it was my first time dealing with... See more

Flew over from the North of Ireland to checkout a car we had seen online. Rebecca picked us up at the train station and took us to the showroom to inspect the car and take it for a test drive.Car wa... See more

Excellent customer service. Advisors were extremley helpfull knowledge of selling a car to me was outstanding would highley recomend i would not.Hesatate to purchase my vehicle from this company a... See more

Called in for initial interest in a car. Did not feel lectured or preached at. Did not feel pushed like other dealerships. Castle donington is a big beach with a good selection of cars. Over... See more

2nd time of buying from Available Car I gave 5 stars mainly because of Alex . She was brilliant. Alex came on the test drive with me and was very knowledgeable. Heled me choose between the same m... See more

Fantastic experience all round. From the moment I entered the lovely receptionists were amazing, Kian was great in selling the car and Steve was brilliant in sorting my finance all the way to Cameron... See more

Just to say had a great experience on looking for my car staff very helpful to look around without being hassled a great choice of cars it was a great pleasure thanks also the free tea and coffee

Helpful and friendly staff, no pressure from anyone to purchase nothing to much trouble all questions answered.

We purchased two vehicles from Available Car in quick succession following the fantastic service we had with the first vehicle. I was regularly updated with the progress of the vehicle and collectio... See more

Was made welcome, all staff explained everything well. And explained things I didn't understand. It's my second car I've purchased from available, would recommend to anyone.

I brought my first car, a 2020 Mazda CX-30, from this dealership in August 2025. The vehicle was practically spotless (well cared for by the previous owners as well) and had undergone a professi... See more

Went to Available for my daughters first car which is always a big event. Start to finish the process of finding a car, test driving it was a joy and so easy. Nothing was hidden. The car had just pa... See more

Great experience with this car dealer, everything went smoothly and I got a very good deal. They have a wide range of cars to choose from, along with a kids’ area and tea, coffee, snacks, and water a... See more

I went to look at your cars , the staff that greeted me were very polite and friendly. The young man that looked after me and helped me perchance my car was very helpful and very friendly, the overal... See more

I found the lady that helped me very friendly and helpful her was Shelby and she took time to understand what I needed to know

Whoever delt with me from day 1, ( Joe, Nick and Peter on collection made it easy dealing with rhe car sale.

Available car made the purchasing of the car very easy offered a good price for my trade in car, very easy to deal with from start to finish ! I would recommend them without hesitation .

Purchasing a car is really easy however we were sat waiting for 50 minutes when collecting the vehicle.

Had a great experience from start to collecting my car 3 days later, the mats which we order came within 3days aswell

Very happy with the car I purchased. It was a good car at a fair price. The reason for me giving only 3 stars was for the customer service. The First Gentlemen, Dan I believe his name was brilliant. H... See more

Have bought 2 cars in our family from available car. One 7 years ago, one 5 years ago. Minimal trouble from either car years later. Will be buying next car from them when needed.

Aaron the salesman was very good, as was Scott who closed the deal. However the handover was not as anticpated, the main aim was to complete the paperwork, the man didn't explain any of the contro... See more

No pressure on a sale, easy and relatable salespeople. Wide range with plenty of cars to try before you choose to buy.

Excellent choice of cars, helpful and polite staff and good value for money

Great service, very streamline easy process. Made buying a car and breeze with no pushy sales.