IA

Ian

United Kingdom

Reviews

Review of DPD UK


Rated 1 out of 5 stars

Not honest

The driver just left the delivery in the porch, Didn't ring the doorbell and said the delivery had been received by wife. She didn't know delivery had been made.
One of the parcels I was going to refuse

October 7, 2025

Review of Available Car


Rated 5 out of 5 stars

My experience of Available Car

2nd time of buying from Available Car
I gave 5 stars mainly because of Alex . She was brilliant. Alex came on the test drive with me and was very knowledgeable. Heled me choose between the same model car.
The one I chose had rear parking sensors with audible alert.
The whole buying process took a bit too long and involved doing alot on my phone. I wasn't so pleased about that.
I did feel a bit pressured into buying additional products. But I did not buy any.

September 24, 2025

Reply from Available Car

Hi Ian,

Thank you so much for your honest and thoughtful review! We're thrilled to hear that Alex made such a positive impact during your visit — her knowledge and support clearly helped make your decision easier, and we’ll be sure to pass on your kind words.

We appreciate your feedback about the buying process and understand that doing a lot on your phone may not have been ideal. We're always looking for ways to improve and make things more convenient for our customers, so your comments are really valuable.

Thank you again for choosing AvailableCar for the second time — and for the 5-star rating! We’re grateful for your continued trust and look forward to welcoming you back in the future.

Kind Regards,
Michael
Customer Care Manager

Review of Vipa Car Parts

Review of Yodel by InPost


Rated 1 out of 5 stars

Driver unprofessional

The driver rang the doorbell and just left the item on the doorstep not in our 'safe place' the parcel bin.
I am away on holiday and had to ask a neighbour to get the parcel & put it in the parcel bin

September 7, 2023

Reply from Yodel by InPost

Hi there, I can completely understand your concern that the parcel was left outside the doorstep and did not delievry to your safe place. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of Toolstation


Rated 2 out of 5 stars

Poor delivery experience

I was given an hour's time slot for delivery & I made sure I was home. 2 hours later I saw on parcel force app that the delivery had been taken back to the depot. Not the first time this has happened. Delivery was made the following day without any notification from parcel force.
I suppose not toolstation's fault most of the delivery companies seem to be not much good...

July 24, 2023

Reply from Toolstation

Dear Ian. I am really sorry to hear of the issues you have experienced with the delivery of your order. If you would like to provide any further information, please get in contact info@toolstation.com. Please make sure your Order number is also included, along with the reason for the query, thanks. I am very sorry for any inconvenience caused. Kind regards Brian.

Review of Sportsdirect.com


Rated 1 out of 5 stars

Order not received

Order not received up to 28 December
Received one message from evri in which they lied about reason for non delivery

December 28, 2022

Reply from Sportsdirect.com

Hi Ian,
 
Thank you for your feedback and we are sorry about your experience on this
occasion.
 
Our team are always looking for ways to improve our products and service to give
our customers a better experience, so your feedback is important to us.
 
Kind Regards


Georgia
 
Sports Direct

Review of Nova Direct


Rated 4 out of 5 stars

Easy to use website

Easy to use website. Good price for breakdown cover. Would recommend

September 26, 2022
Unprompted review

Reply from Nova Direct

Hi Ian, thank you for taking the time to leave us a review. Kind Regards, Nova Directv

Review of Yodel by InPost


Rated 1 out of 5 stars

Terrible service as usual…

Terrible delivery I really do not know why companies continue to use Yodel.
Website tracking said parcel was out for delivery and I was next in line for delivery. Parcel was not delivered then tracking showing that parcel was back at depot. Because of Christmas Yodel kept parcel for four days. When website tracking showed parcel was out for delivery it said parcel was still being loaded.

December 29, 2021
Unprompted review

Reply from Yodel by InPost

Hi there, I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email socialmediaescalations@yodel.gnatta.com with the delivery address, full name, tracking number, and a link to the review? Thank you, Yodel Social Media Team

Review of DPD UK


Rated 1 out of 5 stars

Poor delivery

I had left a message on DPD website to to say that my porch door had been left unlock so that the delivery could be left inside. But no the driver had to leave a boxed microwave outside by the wheelie bins when heavy rain was expected. He had tried to cover the box but the cover had come off and the box was wet. The microwave seems to be ok. It would have been easier to have owned the porch door and left it inside.
Very poor delivery Dpd you have done better

January 19, 2021
Unprompted review

Reply from DPD UK

Good morning Ian,

I am sorry for the inconveniences you have experienced with DPD and for the errors in service.

I will be forwarding your message over to an advisor, who will be in contact with you soon regarding this issue.

Andy

Review of KRM Building Supplies Ltd


Rated 4 out of 5 stars

Ordering and payment very easy

Ordering and payment very easy. The collection could have been easier. Went to the counter I was given a collection sheet to take to the warehouse. Had to wait around for about 8 minutes for someone to come and serve me. All the staff were very pleasant.
Its good to see that KRM are making the buying of building materials a lot easier.

January 17, 2019
Unprompted review

Reply from KRM Building Supplies Ltd

Thank you Ian for leaving a review and for the valuable feedback which we always take on board to help us improve.

Review of My Cheap Laptop


Rated 5 out of 5 stars

I am very pleased with my laptop

I am very pleased with my laptop. Would recommend to anybody My Cheap Laptop. Quick delivery. The only thing I would say if you buy a laptop from this company read the setup instructions that come with it. The setup is different from setting up a new laptop.

November 29, 2018
Unprompted review

Reply from My Cheap Laptop

Ian,

Thank you for taking the time to review our company

We are particular happy to read that you would recommend our company and that you found the set up instructions clear and useful

If we can ever be of future help to you please do just ask

Kind Regards

MyCheapLaptop

Review of World of Wolf


Rated 5 out of 5 stars

Recommended..

I am a Self employed gardener and I always recommend Wolf Tools and World of Wolf. Service has always been very good with quick delivery

November 6, 2017
Unprompted review

Review of Abbey Garden


Rated 3 out of 5 stars

Not impressed

The price was good for this Husqvarna 135 Chainsaw.
The checkout was good.
The communication was poor no idea how long dispatch would take. I did email abbeygardensales to ask about dispatch and was told the chainsaw was in the workshop having a pre delivery inspection.
Dispatch was very slow it was nearly a week between order and receipt.

December 19, 2016
Unprompted review

Reply from Abbey Garden

Sorry to hear this Ian, just before you confirm an order on our website, it does state under the terms and conditions and under the delivery heading to allow 7 working days for delivery, this gives us the time to prep items like yours in our workshop.

If we can help any further, please do not hesitate to contact us.

Review of Coverwise


Rated 2 out of 5 stars

Not impressed

T'm pleased with the actual terms of the annual travel insurance.
But really not impressed that you only provide 0844 and 0845 numbers. I do wonder how much these numbers cost when phoning from abroad let alone from the U.K.

June 12, 2014
Unprompted review

Review of Atlantic Signs


Rated 5 out of 5 stars

In one word impressed!

I ordered the sign as a Christmas present my girlfriend hasnt seen the sign yet. Im sure she will be very pleased with it.
I was very pleased with the ordering process impressed with the ease of the website. And pleased with the sign.

December 16, 2011
Unprompted review