Automotive Addiction Reviews 302

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, noting that nothing is too much trouble for the team. Consumers highlight the high quality of vehicles, meticulous preparation, and outstanding attention to detail, often exceeding expectations. People appreciate the team's extensive knowledge, helpful advice, and genuine passion for cars. The ethics and customer service receive high marks, with reviewers emphasizing the honesty, trustworthiness, and professionalism of the staff. Customers value the smooth and stress-free transactions, fair prices, and the team's willingness to go above and beyond to meet their needs. The positive experiences extend to aftercare, with continued support and helpful recommendations.

Based on these reviews

Rated 5 out of 5 stars

Recently purchased an M3 comp Xdrive from automotive addiction. Dhyllan, Louis, and the team couldn’t have been more helpful. They answered all my queries and the car was in perfect condition, even be... See more

Rated 5 out of 5 stars

First class service, from purchase all the way through to top notch aftercare. You can tell the guys (the whole staff) really do care and are proud of their vehicles and the service they provide. They... See more

Rated 5 out of 5 stars

Complacent after several car sales ? NO . Complacent after a couple of detailing jobs ? NO ! In fact , with every visit to these guys , my experience just improves . The more I learn about Automot... See more

Rated 5 out of 5 stars

I sold Automotive Addiction my RS3, as I had a new car coming. The price offered was better than carwow and WBAC. There was no haggling on collection as I’d been transparent, as had they. Money was tr... See more

Rated 5 out of 5 stars

Recently collected my 5th purchase from Automotive Addiction and the service just gets better every time. Nothing is too much trouble for these guys. From the moment of enquiry to collection day the... See more

Rated 5 out of 5 stars

If you are considering selling your car or purchasing one I would strongly recommend speaking to Dhyllan at Automotive Addiction. He is honest and delivers impeccable service. I sadly sold my pride a... See more

Rated 5 out of 5 stars

I am a returning customer of Automotive Addiction. First dealings were over 7 years ago. Needless to say I think I’ve now had over 6 cars from Dhyllan. Sup-passes all expectations, quality of v... See more

Rated 5 out of 5 stars

This is my third car from dhyllan every single time exceptional service and advice nothing is to much trouble. He knows I’d go nowhere else for my cars his detailing team is a credit to him and his... See more

Rated 5 out of 5 stars

The best experience. After moving from RS3 8P to purchasing an RS3 8V from Automotive addiction, it was a no brainer to go back again for my next vehicle. After arranging a viewing and test drive t... See more

Rated 5 out of 5 stars

I really enjoyed dealing with AA! The guys are extremely professional and go the extra mile with one idea in mind- For the customer to walk out with a smile! Keep up the good work boys!

Rated 5 out of 5 stars

Well what can I say….Louis Is such a nice guy not pushy whatsoever ever, communication is spot on, he couldn’t be more helpful he is a credit to the team…. I have bought many of cars over the years... See more

Rated 5 out of 5 stars

Recently just pulled the trigger and brought a Rs3 from Automotive. I can honestly say it’s been an incredible experience buying from Dhyllan and Louis. From start to finish, all I can... See more

Rated 5 out of 5 stars

Incredible experience (RS3 purchase) By far the best experience I've had when purchasing a car, the team are great and always available to speak to no matter the time of day From the first point o... See more

Rated 5 out of 5 stars

Had a great experience with Automotive Addiction, from 1st seeing the car on the Internet to actually picking it up less than a week later they couldn't of helped me out any more, explained everyth... See more

Rated 5 out of 5 stars

I recently purchased a booted Audi RS3 from Automotive Addiction. The attention to detail of the preparation of the car was extraordinarily good. The car is not a standard colour whic... See more

Rated 5 out of 5 stars

Outstanding!! I have known Dhyllan for around 15years now and his passion and enthusiasm for cars really is second to none. It was a no brainer to purchase my first RS3 from the team at Automot... See more

Rated 5 out of 5 stars

I brought my VW golf r from Dhyllan at automotive addiction. What a guy. He knows absolutely everything there is to know about high performance cars. The attention to detail he presented the car in wa... See more

Rated 5 out of 5 stars

After purchasing my dream car from an established highend car dealer(extremely poor service) I quickly dropped my car off with Dhyllan and the team for them to work their magic. If Read previous... See more

Rated 5 out of 5 stars

I recently purchased my BMW X7 'Dark Shadow' from Automotive Addiction and I was taken aback by the level of service I received., never before had I received this level of service and customer care.... See more

Rated 5 out of 5 stars

Boult a car from here about a month.ago the experience was great ,the staff were so welcoming and friendly and made me feel relaxed the whole time. The car was stunningly detailed ,and waz absolutely... See more

Rated 5 out of 5 stars

Automotive Addiction are the best in the business my 2nd car in just over a year and this time was a dream come true! They really pulled out all the stops! There attention to details is unmatch... See more

Rated 5 out of 5 stars

Just an amazing experience from start to finish. From the initial first point of contact with Dhyllan to picking the car up has been a first class experience. The knowledge and quality of his vehicles... See more

Rated 5 out of 5 stars

This was, without question, the best car-buying experience I've ever had. Right from the first contact, Dhyllan and his team were exceptional. Their expertise and attention to detail are truly unmatch... See more

Rated 5 out of 5 stars

This is my second car from Dhyllan & his team, again same as the first one - the service is absolutely impeccable. From finding the exact car - exactly the specification I was looking for, to tur... See more

Rated 5 out of 5 stars

Honestly the best car buying experience I’ve ever had. Dhyllan and the lads that work for him really are a credit to his business and what he’s building. If you had any doubt about using automotive ad... See more

Rated 5 out of 5 stars

I recently picked up a car from the dealership, and I have to say, my experience was fantastic, largely thanks to Dhyllan. From the moment I walked in, he greeted me with a warm smile and was incred... See more

Rated 5 out of 5 stars

This was my 3rd vehicle from automotive addiction and Dyllan and the boys smashed it again, from start to finish they kept me updated on the progress. If you want honesty and reliablity then use th... See more

Rated 5 out of 5 stars

These guys are a great team, especially Louis who really looked after me as a customer. They replaced the PPF wrap on the door for me, perfect match and a thorough job, removing the door handle and tr... See more

Rated 5 out of 5 stars

Met Louis and the team to have an immobiliser fitted to my car, I was blown away with the professionalism and friendly attitude of the staff. I was welcomed in and shown around by Louis and could see... See more

Rated 5 out of 5 stars

So my journey started a few months ago looking online and sifting through the usual standard examples. I widened my search and came across Automotive Addiction. I reached out to Dhyllan late one eveni... See more

Rated 5 out of 5 stars

First class selling experience with Automotive Addiction. It’s always a little daunting in regard to where to start when selling a performance car - even more so for the right price. The selling proce... See more

Rated 5 out of 5 stars

Outstanding customer service and a fantastic company to deal with in every aspect. I first enquired about selling my car to Automotive Addiction last year, but changed my mind and decided to hang on... See more

Rated 5 out of 5 stars

Can’t thank Dhyllan and his team for their help and fantastic service. Having been recently widowed, I had a stage two tuned Audi RS3 in the garage. My husband’s pride and joy. No dealer wanted the... See more

Rated 5 out of 5 stars

Firstly thank you to Dyllhan and the team @automotiveaddiction. They’re second to none with their preparation and sales. The help and advice they’ve given me to purchase my dream car was unbelieva... See more

Rated 5 out of 5 stars

My last visit to see Dhyllan I ended up buying two cars from him. A new Rs3 saloon and a Vw golf clubsport. Attention to detail on the quality and cleanliness is second to none in all honesty.... See more

Rated 5 out of 5 stars

Automotive Addiction are very helpful and respond super fast to emails and questions. My personal experience with Louis in particular was his enthusiasm towards helping me with some important decision... See more

Rated 5 out of 5 stars

Bought a BMW 1 serier from automotive addiction and car is imaculate. The service and delivery of the car was first class and was all handled smoothly. Dhyllan and his team make the car look better th... See more

Rated 5 out of 5 stars

The service I received from Dhyllan’s team was faultless from start to finish. Dhyllans knowledge of specialists cars is second to none. He sorted my px, finance and plate transfer was taken care of.... See more

Rated 5 out of 5 stars

The boys at Automative addiction pulled it out the bag to get our two cars ready in time they’ve all done an amazing job with both of them massive thankyou to Dyhllan and the team everything went perf... See more

Rated 5 out of 5 stars

Dhyllan and his team went above and beyond with their customer service. Paid a deposit on the car before even seeing it as that confident from the videos and communication on the build up to the purc... See more

Rated 5 out of 5 stars

Automotive Addiction is by far the place to purchase your next car from! Hands down! Dhyllan and his whole Team are awsome, the whole experience from the first email of interest, to going to v... See more

Rated 5 out of 5 stars

Would highly recommend Automotive Addiction. The team couldn’t do enough for you, they are all so enthusiastic and knowledgeable about cars. I love my new car and wouldn’t buy a car from anywhere else... See more

Rated 5 out of 5 stars

I found the sale of my car to Automotive Addiction a very simple, hassle free and safe experience. Being a petrolhead was worried about how they would treat my car, but they were outstanding, deposit... See more

Rated 5 out of 5 stars

Genuinely the best car buying experience you will get, this is the second time I’ve bought a car from automotive addiction, the cars that are on show in the pristine showroom are of the highest... See more

Rated 5 out of 5 stars

On visiting Automotive Addiction i was given a tour of the company & what services they offered. The standard of work being carried out convinced me that i could not have bettered the quality of wo... See more

Rated 5 out of 5 stars

Sold my 8Y RS3 to them, quick fast and friendly service. Money was in my account before the car went on the trailer. No issues at all and very happy 👍

Rated 5 out of 5 stars

Highly recommend Automotive Addiction! I recently had PPF installed on my Model Y and the whole experience was excellent from start to finish. Their workmanship is top-notch — super clean applica... See more

Rated 5 out of 5 stars

Visited Automotive Addiction for the first time this week on a recommendation from another customer who speaks very highly of their business and work ethics and the quality of their craftsmanship . Af... See more

Rated 5 out of 5 stars

If I could give more stars I would, from day 1 the whole team have been absolutely amazing. The pure detail and knowledge they have is something I’ve never seen when purchasing a car, Dylan & Louis w... See more

Rated 5 out of 5 stars

I recently purchased my BMW M3 G80 from Automotive Addiction, and I couldn’t be happier with the entire experience. From start to finish, the process was smooth, straightforward, and stress-free.... See more

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Company details

  1. Car Dealer
  2. Auto Broker
  3. Auto Parts Store
  4. Car Accessories Store
  5. Car Wash
  6. Tuning Automobile

Written by the company

We are a Team of Established Highly-Skilled Professional Vehicle Detailers who have transferred our Wealth of Knowledge & Skills into Performance Car Sales. We are Genuine Perfectionists & Petrolheads with a great amount of Pride in each vehicle we Prepare & Supply to Like-Minded Individuals after our Methodical; but Strenuous Process. We are a CarPro CQuartz Approved Professional Detail Centre; being recognised as Top-Tier in our Profession by one of the Leading Manufactures in the world in Ceramic Paint Protection. We can offer their Professional Only range which comes with a Warranty from the Manufacture & Ourselves. We are the only Motor Dealer we know of in our sector offering this Elite Level of Detailing Prior to Sale. WE are the Detailers; we do not outsource.


Contact info

5.0

Excellent

TrustScore 5 out of 5

302 reviews

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Rated 5 out of 5 stars

Automotive Addiction - pleasure to deal with

Automotive Addiction have been, and probably always will be, a pleasure to deal with. Not only did they advise me on the purchase of my new vehicle some time ago, they have stayed in touch with me ever since and been of assistance with the many questions I’ve had since. They’ve been particularly helpful from a security perspective also, advising on all the aspects and products available leading me to choosing one in particular, which has proven to be well worth the investment. I thoroughly recommended Automotive Addiction both for their initial service, but also their ongoing service. Second to none!

October 15, 2025
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Rated 5 out of 5 stars

Excellent

After being a repeat customer of Automotive Addiction for the past 8 years, Dhyllan kindly offered the option of a SOR deal for my G80 M3 Competition.

This meant I achieved a much greater return than I would of done selling privately or using a generic car buying company.

Once again another 5 star experience with Automotive Addiction, meaning I will be a returning customer for many years to come.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Visited Automotive Addiction for the…

Visited Automotive Addiction for the first time this week on a recommendation from another customer who speaks very highly of their business and work ethics and the quality of their craftsmanship . After meeting Lewis and the team I was showed around the business and given information on what they have to offer. I was also shown cars that had just been detailed and I can see as a person with a very keen eye that they are top of their game and I was very impressed which doesn’t happen too much these days. I have a new car on order and as soon as it is delivered it will be going straight to Lewis and the team to take a new car to the next level of new

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Sold my 8Y RS3 to them

Sold my 8Y RS3 to them, quick fast and friendly service. Money was in my account before the car went on the trailer. No issues at all and very happy 👍

September 22, 2025
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Rated 5 out of 5 stars

Automotive Magicians would also be a fitting name!

From the very first interaction, to the last, Automotive Addiction have been nothing short of tremenadous. If you’re in the market for a high-perfomance vehicle, and would like the best of the best in terms quality, maintenance history and preperation of said vehicle, stop looking, you’ve found it.

I first reached out to the AA team late August inquiring about an RS3 which just sold, though this wasn’t necessarily the worst news as right away the dialogue shifted to what else was coming into stock, and by chance (or magic) another stunning ara blue RS3 was making it’s way to AA - Louis promptly shared some details, photos and even a video, provding clear and transparent answers to any questions I had regarding the car.

A slight issue for me was that the car was lightly modified, though this proved to not be much of an issue after all as after a quick disucssion, Louis explained that AA would be supportive, and understanding, of removing the slight modifications the car had to bring it back to a completely stock build - which was a massive personal preference of mine for this vehicle. I could not believe the hassle free communication and service with what I thought would be a dealbreaker.

Throughout the entire preperation process I was kept well up to the date of every stage - updates on mod removal, videos of the PPF application, videos of the ceramic coating, pictures of the car prior to and after the extensive paint correction and detailing process; and all this shared via a WhatsApp groupchat with the sales manager & director, away with sterile communication and full of passion and enthusiasm that such magnficient vehicles deserve. Louis and Dhyllan are absolute legends.

What stood out about collection was the patience; going over every detail of the car, providing tips on how to care for it (as well as the ceramic coating & seamlessly applied PPF), explaining how the extra security I opted for works, and making sure I’m happy with everything made me feel 100% confident that AA was handing over an examplary RS3 8V, and not trying to get me out the door as soon as possible as some dealers may choose to conduct business.

As you would expect given AA’s background as professional detailers, they make cars look absolutely insane, but somehow, seeing my new RS3 in the flesh was better than I imagined! I will never forgect picking up the keys to my ara blue beauty, and a huge part of that is due to the outstanding service I recieved.

Coming to two weeks in, the car is faultless, and I have the utmost confidence that should I require any help or support over the ownership of the car, I need only to get in touch.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Recently purchased an M3 comp Xdrive…

Recently purchased an M3 comp Xdrive from automotive addiction. Dhyllan, Louis, and the team couldn’t have been more helpful. They answered all my queries and the car was in perfect condition, even better than the pictures and videos I had received before hand. The attention to detail making sure the car is as exactly described without any discrepancies is second to none. Would highly recommend purchasing a vehicle off them as you will not be disappointed

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Repeat Repeat Customer

Complacent after several car sales ? NO . Complacent after a couple of detailing jobs ? NO !
In fact , with every visit to these guys , my experience just improves . The more I learn about Automotive Addiction , the more they stay ahead of the game .
From car knowledge , advice , driving tips , car care tips , technical support , you name it , this company will 100% support you in making that very important decision , as to which car you should be considering .
No forced sales . Preparation that smashes every other dealer out of the park . Communication and handovers that are truly memorable .
If you take car buying / care protection seriously , being based in Telford , in the heart of the UK , why would you go anywhere esle ? I’m already planning my next purchase for 2027 , and I already know where I am heading ! Thank you guys , for making my life easier 😎

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5-Star Review

⭐️⭐️⭐️⭐️⭐️ 5-Star Review
Audi RS3 Purchase – Automotive Addiction

I recently purchased an Audi RS3 from Automotive Addiction on the 12th of July and I couldn’t be more impressed with the entire experience. From start to finish, the process was smooth, transparent, and handled with great professionalism.

Dhyllan, who I dealt with personally, was extremely knowledgeable and accommodating. He took the time to answer all my questions, provided detailed information about the vehicle, and made sure I was completely confident with my decision before finalising the purchase. His communication was clear and consistent throughout, and he made the entire process feel relaxed yet efficient.

The Audi RS3 itself was presented in immaculate condition, exactly as described—if not better. It’s clear that Automotive Addiction takes pride in the quality and presentation of the cars they sell. The attention to detail and the care they put into both the car and customer experience really stood out.

I would highly recommend Automotive Addiction to anyone looking for a high-performance vehicle and a stress-free buying process. Thank you to Dhyllan and the team—I’m absolutely loving the car!

July 12, 2025
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Rated 5 out of 5 stars

I recently purchased my BMW M3 G80 from…

I recently purchased my BMW M3 G80 from Automotive Addiction, and I couldn’t be happier with the entire experience. From start to finish, the process was smooth, straightforward, and stress-free.

A special thanks to Dhyallan and Louis—they were both extremely helpful, knowledgeable, and professional. They took the time to answer all my questions, made the buying process easy, and ensured everything went perfectly.

The car itself is absolutely incredible, and the customer service made the experience even better. I would highly recommend Automotive Addiction to anyone looking for their next car.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

On visiting Automotive Addiction i was…

On visiting Automotive Addiction i was given a tour of the company & what services they offered. The standard of work being carried out convinced me that i could not have bettered the quality of work i was experiencing.
Having left my vehicle with Automotive Addiction i was kept informed regarding the progress of the PPF being applied including photos & video.
On collecting my vehicle i am convinced that i could not have had a better experience at any other company, such is the high quality of work completed.
Automotive Addiction are a credit to the industry to which they operate within.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I bought a car 12th of August and the experience they give was second to none really went out of there way to make it special great handover made it feel like I was buying a brand new car guys are very knowledgeable and professional would definitely recommend 👌

August 12, 2025
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Rated 5 out of 5 stars

Highly recommend Automotive Addiction

Highly recommend Automotive Addiction! I recently had PPF installed on my Model Y and the whole experience was excellent from start to finish.

Their workmanship is top-notch — super clean application, no bubbles, and the edges are finished perfectly. You can really tell they’re experienced and take pride in their work. The workshop is clean and professional, which gave me a lot of confidence.

Great service, great results — will definitely be back for future work!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

RS3 x 2 top service

The service has always been excellent at Automotive. Have purchased 2 x RS3s and the cars were really mint and look after. Thank you guys for everything.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

These guys are a great team

These guys are a great team, especially Louis who really looked after me as a customer. They replaced the PPF wrap on the door for me, perfect match and a thorough job, removing the door handle and trim. I’ll be back soon for a tidy up of the existing PPF.

May 22, 2025
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Rated 5 out of 5 stars

Incredible experience (RS3 purchase)

Incredible experience (RS3 purchase)
By far the best experience I've had when purchasing a car, the team are great and always available to speak to no matter the time of day
From the first point of contact to collection of my car they put my mind at ease regarding all the questions I had and the knowledge they have of the RS3 is immense
Highly recommend and even if your unsure just give them a message
Looking forward to be a long serving customer with them and thanks again automotive addiction

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Buying a perfect car

Well what can I say….Louis Is such a nice guy not pushy whatsoever ever, communication is spot on, he couldn’t be more helpful he is a credit to the team…. I have bought many of cars over the years and never received a service like this even tho the car being a 2018 rs3. It’s the most pristine vehicle I’ve ever purchased !!!
Can honestly say best experience ever buying a car thanks again Louis Ian and Kelly

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Want to thank all at Automotive…

Want to thank all at Automotive Addiction again for another purchase. They found the car i was looking for and a major spec with low milage. Louis & Dhyllan impeccable service once again! In my opinion they are leaders in the performance car sales field, unquestionably. Patient, and cater to any requirements you have. It's not just a dealership it's a specialist family and you feel a part of it. Many car dealerships wash their hands once you purchase. But they are here to help with anything car related, they can recommend other specialists in the field for example, Dash cams, or fittings for bodykits etc (they do all body kits in house but should you want to do at later date they can recommend), you can talk to them after purchase anytime, they actively take interest to how you are enjoying your car. I haven't been anywhere else since my first purchase, I refuse because I knew the service and quality you receive here is immaculate. They are slightly more than their competitors, for good reason. Again in my opinion they are leading, for a reason, I've not seen detailing like this from a dealership EVER. The amount of comments I get on my car and the head turning, from the looks that match the sound really warms my heart, and it's Dhyllan, Louis & Co that made it possible for me how have an RS3 that turns heads from parking mode to drive ! You get what you pay for. I say in confidence you will have no issues after driving out of the dealership with these guys, they sell new cars too but if you go for a used example, the only way to tell that the car is not brand new from factory, is to look at the milage, thats it. Everything. Everywhere. Spotless. They won't release the vehicle to the new owner unless its been thoroughly inspected and meets their high quality standards. The excellence of their service is unrivalled. How does a car of various years look like new? Automotive Addiction. I love my car really they made another car dream come true for me. They work tirelessly to ensure you are comfortable and don't push you for anything, you decide, and they bring it to fruition. Long may their success continue, nothing but love for the Automotive Addiction family.

April 5, 2025
Unprompted review

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