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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service they receive, highlighting the promptness and thoroughness of the mechanics. People appreciate the ease of the booking process and the user-friendly website, which allows them to quickly compare prices and services from trusted mechanics in their area. Consumers also value the upfront pricing, which eliminates surprises and ensures transparency. The positive user experience extends to the actual service, with reviewers reporting that mechanics are polite, friendly, and knowledgeable. Customers are pleased with the clear explanations of car problems and the efficient completion of repairs. Many reviewers express satisfaction with the reasonable quotes and the overall value they receive, with some even saving money compared to other options.

Based on these reviews

Rated 5 out of 5 stars

Autoguru is so easy to book through.I chose Super cheap mobile mechanic as my car needed a service. Firstly, big shout out to Ali the mechanic. Have met Ali before, he's always been friendly and ap... See more

Company replied

Rated 5 out of 5 stars

Brooke was so helpful. She called me 3 times to help and continued calling around until she found find a suitable mechanic for me. Thanks Brooke!

Company replied

Rated 5 out of 5 stars

Autoguru is my go to when I need something done on my car. Have had really positive experiences with them booking is smooth and easy. The mechanics I've booked have been professional and explain in de... See more

Company replied

Rated 5 out of 5 stars

It was just so easy to use compared to other business websites. It’s my first time in using auto Guru and my daughter put me on to it and this will be my first using a mobile mechanic so it’s a first... See more

Company replied

Rated 5 out of 5 stars

First of all thank you for the personalised reminder of having to get a service which was already recently booked in at another place. The ease of Auto Guru finding a quote for me which was way less e... See more

Company replied

Rated 5 out of 5 stars

Robley helpers was very happy with being able to find a mechanic for a reasonable price. It’s a pitty none in our area but happy to travel for good service. So Robley helpers shall we need anything... See more

Rated 5 out of 5 stars

Great that I could compare pricing from a good selection of mechanics located in my area. I booked a log book service. AutoGuru provided details of what's included in the service so I knew what to exp... See more

Company replied

Rated 5 out of 5 stars

AutoGuru is a fantastic platform to get reasonable quote and quality service. I have been using AutoGuru for last few years and it makes me feel always happy. Highly recommended to try and enjoy best... See more

Company replied

Rated 5 out of 5 stars

Mark was my mechanic, polite and friendly also explained exactly what the problem was and showed me. Unfortunately my air con needs a new compressor, but he gassed it for me as a temporary fix. Ve... See more

Rated 5 out of 5 stars

Heath from Active Auto Ace arrived at the time specified and completed our logbook service with no fuss. Every aspect of the process from booking to payment is very easy. We highly recommend Active Au... See more

Company replied

Rated 5 out of 5 stars

I actually had trouble with a booking and then trouble submitting a contact request but as soon as I emailed their support email address I got a call and such quick service to fix my booking. They wer... See more

Rated 3 out of 5 stars

I was being upsold by garage that almost doubled my original quote for only basics like windshield wipers, cabin filter and wheel alignment. I refused the upselling but felt alot of pressure to accept... See more

Company replied

Rated 5 out of 5 stars

It was really good to use the AutoGuru website and be given a few quotes from various car mechanics. I was extremely impressed with the level of service at Bridgestone Belmont where I booked my ca... See more

Rated 5 out of 5 stars

Always so happy finding people through this app and the experience. Have only had good mechanics and also love the payment options, booking is easy and transparency is great!

Company replied

Rated 3 out of 5 stars

You quoted what we thought was a good price, but then when I went to book it in, you told me it was actually another $100 as my car was not a standard car- even though I told you the make and model of... See more

Company replied

Rated 5 out of 5 stars

It was so quick and easy to obtain an excellent offer for car service close to home. The search was quick; the response was quick; and confirmation was only a very short time afterwards. Very impressi... See more

Company replied

Rated 5 out of 5 stars

Called for windscreen replacement.Reliable service,friendly,they come to my place as promised. Professional service,i would recommend them for my friends. Just Thumbs up.

Company replied

Rated 5 out of 5 stars

Mechanic was able to accommodate a date change and perform my logbook service in a timely manner. Autoguru quote was honoured and any possible add ons were discussed before performed. Highly recommend... See more

Company replied

Rated 5 out of 5 stars

Easy way of booking a mechanic, great customer service, answered any query promptly, would definately use again if needed,

Company replied

Rated 5 out of 5 stars

Amazing service! Troy had a really good understanding of the car. He was able to tell me where my last mechanic went wrong. Job was done in great time as well as cleaned the windows and dash and also... See more

Rated 5 out of 5 stars

The first time I used it and the rating did not disappoint as I found an amazing mechanic with great services and looking out for their customers. Thank you

Rated 5 out of 5 stars

I’m so glad I found AutoGuru! Finding quotes from reliable mechanics was made so simple because AutoGuru did all the hard work for me. My questions were answered quickly and the whole process was easy... See more

Company replied

Rated 5 out of 5 stars

The Mechanic came on time, very polite, spent time running tests. And checking every thing over. Very fairly priced. Will definitely use again when required.

Rated 5 out of 5 stars

Great communication, time and honest, very happy that my mechanic can now solve the problem and goi g to fix it when he can, price was also good.

Company replied

Rated 5 out of 5 stars

This is an excellent service I had a great experience, the quote was reasonable and the communicaton the mechanic I selected was awesome. It certainly takes the stress out of getting your car repaire... See more

Rated 3 out of 5 stars

Organised an inspection, Thought it came with an option to fix on site, was wrong. Said would quote price via email or message/call too slow on a quote soo seeked elsewhere.

Rated 5 out of 5 stars

The booking process is very user friendly. The company called to update booking information and followed up with emails. A very enjoyable experience.

Company replied

Rated 5 out of 5 stars

Great to get upfront prices rather than waiting to find out after the fact and easy to use website. Custom bookings with trusted mechanics in the area. Easy to use.

Rated 5 out of 5 stars

The website was easy to use to make a booking. They offered a $100 discount if the booking was made through Autoguru. Time will tell of this eventuates.

Company replied

Rated 5 out of 5 stars

Quick & helpful response by Autoguru with regard to possible alteration to repairs in a few days time..

Company replied

Rated 5 out of 5 stars

No fuss easy windscreen replacement at great price. Turned up when they said they would and great service. Will definitely AutoGuru again

Company replied

Rated 5 out of 5 stars

It was super easy to do the booking and pay and I got an email confirming my booking date and time and also a receipt for my payment

Rated 5 out of 5 stars

Very easy to navigate and a quote was provided very fast, almost instantly, which for a 3rd party to do is awesome!

Company replied

Rated 5 out of 5 stars

Prompt timing. Good price for the job. All was done within time quoted. $10 voucher for a Uber was great. All the links for the business and for the Uber worked effortlessly. Thanks Varsity Lakes Comm... See more

Company replied

Rated 5 out of 5 stars

The booking process was so easy. I was given a range of quotes for garages near to me. The garage I chose were fantastic. I will be using autoguru again.

Company replied

Rated 4 out of 5 stars

not enough options to talk to the mechanic to add on other things needing fixing, only a drop-down box with limited options.

Company replied

Rated 5 out of 5 stars

As always, easy to book and reliable service. Repeat customer (many times).

Company replied

Rated 5 out of 5 stars

So easy, read reviews compared prices booked and paid. I’ll review service after complete

Company replied

Rated 5 out of 5 stars

You can check prices and services a chose which workshop to book into. I was quoted nearly $400 for some minor work. The workshop then said they would lower it to roughly $330.00 I searched for othe... See more

Company replied

Rated 5 out of 5 stars

2nd time I've used AG & both experiences have been great. Quotes were emailed quickly and booking was easy

Company replied

Rated 5 out of 5 stars

Great platform when looking for a good Machanic and great prices. I like how you can also see reviews.

Company replied

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Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

What drives us? Simple. It’s our burning desire to make automotive services fairer, easier and more transparent for motorists and mechanics alike. That, and the office coffee machine. But mostly, it’s the burning desire part.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Great job!

The technician was here on time, did the job quickly and efficiently and was friendly and polite. Thanks very much.

October 31, 2025
Unprompted review
AutoGuru logo

Reply from AutoGuru

Thanks for booking with AutoGuru!

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Rated 5 out of 5 stars

Supercheap mobile mechanic

Autoguru is so easy to book through.I chose Super cheap mobile mechanic as my car needed a service. Firstly, big shout out to Ali the mechanic. Have met Ali before, he's always been friendly and approachable. Maybe took only an hour, and didn't even need to go anywhere.
Able to use afterpay so added bonus.
Will be using Ali again whenever we need.
Great job!!

October 23, 2025
Unprompted review
AutoGuru logo

Reply from AutoGuru

Thanks for booking with AutoGuru! Happy to hear that you had a great mobile mechanic experience. Appreciate your feedback.

Rated 5 out of 5 stars

Brooke was so helpful

Brooke was so helpful. She called me 3 times to help and continued calling around until she found find a suitable mechanic for me.
Thanks Brooke!

October 21, 2025
Unprompted review
AutoGuru logo

Reply from AutoGuru

We appreciate the kind words, happy driving!”

Rated 5 out of 5 stars

Easy to access

Easy to access. Easy booking even on a Sunday. Love it.

October 19, 2025
Unprompted review
AutoGuru logo

Reply from AutoGuru

Awesome to hear, thanks for booking with us.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. The guy was friendly and helpful.

October 10, 2025
Unprompted review
AutoGuru logo

Reply from AutoGuru

Cheers for the great feedback, we’re stoked you had a good experience!

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Rated 5 out of 5 stars

Easy to book and always reliable

As always, easy to book and reliable service. Repeat customer (many times).

September 26, 2025
Unprompted review
AutoGuru logo

Reply from AutoGuru

Thanks so much for your continued support! We’re thrilled to hear booking has been easy and the service reliable. Cheers Barry.

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Rated 5 out of 5 stars

An enjoyable experience

The booking process is very user friendly. The company called to update booking information and followed up with emails. A very enjoyable experience.

September 15, 2025
Unprompted review
AutoGuru logo

Reply from AutoGuru

Welcome to AutoGuru! Excited to make your first booking experience an easy one. Thank you for the review.

Rated 5 out of 5 stars

Most impressed

Quick reply from AutoGuru and very good service from the supplier.

September 12, 2025
Unprompted review
AutoGuru logo

Reply from AutoGuru

Simple, smooth, sorted – glad we could deliver!

Rated 5 out of 5 stars

Easy to use

The website was easy to use to make a booking. They offered a $100 discount if the booking was made through Autoguru. Time will tell of this eventuates.

September 11, 2025
Unprompted review
AutoGuru logo

Reply from AutoGuru

We’re so glad your first AutoGuru booking was a breeze and you were able to participate in one of the promotions we have running! Here’s to a smooth first mechanic service!

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Rated 4 out of 5 stars

Easy to use

Easy to use, quick turn around and a variety of contractors

September 2, 2025
Unprompted review
AutoGuru logo

Reply from AutoGuru

Thanks for booking with AutoGuru!

Rated 5 out of 5 stars

Autoguru is my go to...

Autoguru is my go to when I need something done on my car. Have had really positive experiences with them booking is smooth and easy. The mechanics I've booked have been professional and explain in detail. When a mechanic had to cancel last min because of family emergency, I was called from Autoguru to either get a refund or rebook with another mechanic. They were great at communicating and I can't fault them. Try them out 5 stars

July 25, 2025
Unprompted review
AutoGuru logo

Reply from AutoGuru

Thanks for the awesome 5 star review! We're stoked to hear booking was easy, the mechanics were professional, and that our team had your back when plans changed!. Really appreciate the recommendation. Cheers, The AutoGuru Crew.

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Rated 5 out of 5 stars

It was just so easy to use compared to…

It was just so easy to use compared to other business websites. It’s my first time in using auto Guru and my daughter put me on to it and this will be my first using a mobile mechanic so it’s a first for both, let’s hope it all works out well.

August 16, 2025
Unprompted review
AutoGuru logo

Reply from AutoGuru

Welcome to AutoGuru! We are excited to make your first mobile mechanic experience an easy one. Thanks for giving us a go, Linda.

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