ATTYX Reviews 37

Attxy are liars.In Their responses to reviews about customers they state they are sorry about customers experiences with their company and to email them about their experiences,They never responded and never refunded me for my damages that their company created in my home because they didn't drain out the seven radiators that flooded my home. They never even came out to stop the flooding that lasted 23 days or look at all my damages.This company should be sued and no longer to do any kind of business.I was hurt and disgusted the way they caused damages to my home and the liars they keep writing on Trustpilot that they are very sorry about customers experiences and to contact them for assistance.This company is bad news, never do any type of Business with them, they have incompetent workers especially about draining out water from radiators after boiler are disconnected to install solar panels.Beware of the danger and trap you may get into if you choose to do business with them.

I went for the total roof replacement and solar. The crews that came out were friendly, and courtious. They worked with me and my schedule. The original person I talked to, Janea Hill ASSURED ME my payment would be in the neighborhood of $200 as long as incentives were used towards financing which I am fine with. And my 1st incentive check from ATTYX would be in my hand 2 weeks after system is activated. It now been 2 months and I still have NOT recieved my check. And everytime I call Im told a different story. The first time it was the approval sitting on supervisor's desk. 2 weeks ago it was their financial division has changed who they do business with. Today its the Finance Division is awaiting approval. When I asked to speak to a supervisor I was told there is no supervisor who can help me. The Finance company EFIN has now shut off my system because I struggle with $400 payment along with a house payment, car payment and other bills. They got 2 stars for the work crews. If I could give a -5 star for customer service then I would. STAY AWAY FROM THIS COMPANY. I thought I did my research well but I obviously did not.

I have similar issues also with Attyx as the other customers. My contact started inJanuary 2024 by the former company Sunco for which nothing was done except by signing the contract for a whole year. The contract was for roofing and Solar. Attex took over Sunco and install the roofing after a year. 4 months after the solar panels were installed but still not turned on .They failed to communicate with us in order to get an update.When you call the office you get recording and no one pick up the phone.Even if you left messages no one return your call.Their bank has now asked me to pay back the loan even though they and the bank said that I won’t be paying electricity plus solar bill.On Friday July 11, I finally spoke with a guy at Attex and inquired an update.I also told them that I started paying back the loan on 7/5/25 and the guy with an attitude told me there is nothing they can do about it.He also told me there are waiting on my electricity company to turn on which I don’t believe because there is no way the electricity company would over 6 months. Also someone came months ago from the electricity company and said everything was ok so The problem must be with Attex. People be aware of this company and read reviews before getting into any contract.I wish I did.

Over a year ago, we agreed to have solar panels put on the house. They made promises about tax incentives and other write offs .... I am not even concerned about that. What I will tell you is they sent an electrician to hook up the solar panels to our house. He piddled around for about an entire 8 hrs and at the end of the day, he told us we didn't have all the parts we were supposed to have and that he would have to put in an order to send out replacements. He told us he would be back in 3 days. Three days later and he was a no call no show.

We tried reaching out to him, ATTYX - he was supposed to work on Friday. All weekend long we heard nothing from anyone. Finally on Monday, someone from ATTYX called and said they could not reach that electrician and they would have to schedule another.

Later that day, they City informed us that the proper permits had not been filed with them. This was supposed to have been done by ATTYX. We jumped through several hoops and were able to get this part done on our own.

TWO Months after the electrician flaked and panels still had not been connected, ENFIN started their campaign of harassment for wanting to be paid. I told them I am not paying a DIME until the job is finished. (They call about 4 times a day, every day, including Sundays. They change their number and try calling from a local number .... it's almost mind-numbing). Also, bear in mind, I am STILL paying for my actual ELECTRIC bill - and I explained to both ATTYX and ENFIN BEFORE the contract was signed that I cannot pay BOTH an Electric AND a Solar bill and they assured me I would not have to - not even close.

10 months later (So we are talking about a YEAR after the panels were put up) - An Electrican contracted through SOLAR COWBOY out of Dallas, Texas was supposed to get us CONNECTED at long last. He came out and said nothing had been run or touched. There weren't even lines running from the panels to the boxes. The first electrician just got an 8 hr paycheck for nothing? He said his notes told him he was just connecting us to the panels and that it should only take him a few hours, but since that was not the case he was going to need ATTYX to schedule him a WHOLE day to actually do the work and that there were parts missing that needed to be ordered.

2 weeks later - he finally returned. We thought FINALLY, a little over a year later, this was going to happen. He shut down the power to our house, worked on it a full day, and at the end of the day, he told us that he "got bit" by one of our lines and because we had older wiring and something was backfeeding from somewhere, he could not complete the job because it was a danger to him - so he referred us to contact a REAL ELECTRICIAN ..... ????

So, he left and only HALF of our house had electricity. We finally got a REAL ELECTRICIAN out and they said SOLAR COWBOY really screwed the goat on this one because of the work he "completed", he didn't label anything. What was wired didn't make sense. They said what SOLAR COWBOY attached to our roof from the pole is not code compliant. They referred us back to ATTYX because they said for them to undo what SOLAR COWBOY did would cost us a LOT and ATTYX needs to make this right.
So, for WEEKS, I had extension cords crisscrossing my house. I had NO CENTRAL AC. We called another friend who was an oilfield electrician who helped us tone out our wires and figure out what went where and now we are 90% back to where we need to be, including AC .... and then ONCOR came a knocking.

ONCOR is our local electric Delivery service - they maintain the lines. I guess one of their people saw the "not within code attachment" on the roof which prompted them to send out an inspector. The inspector came our and looked at our meter box and we got a nasty letter in the mail saying WE are on notice for tampering with our meter box. We told them the story and have proof of the shenanigans we have endured for FOURTEEN months now.

ATTYX has stopped returning our calls about a month ago. SO, any other citizens or attorneys who would like to start a class action law suit?

So about three months ago, I had a representative from the attyx company mr. Sam MITCHELL come to my house and get me a price for solar. I was inquiring about solar due to me needing a new roof on my home and they stated they will replace my old roof free of charge. They promised me a $5000 bonus to sign up , a new electrical panel in my garage, and a brand new roof to put their solar panels on. They also stated I would pay a fixed rate of $95 a month for the next 20 years due to me owning the panels. I asked many many questions. They assured me and laughed at me that they’ve been in business 16 Years. There is nothing to worry about and there is no scheme here so they sent people with drones to look at my roof, they sent people on my roof to check it out. They all said yes the roof needs to be replaced one very soon. So two workers came and said they need to do minor repairs on my roof as they aren’t replacing the roof he said no it’s not in your budget for the plan that I was getting. I tried to contact my sales rep several times. No answer. I was referred to his supervisor Logan Christiansen to no avail. He also stopped answering my calls. they all stated is your roof needs to be replaced but in order to do that I would have to pay either $11,000 or not sign up with them. I then sent a drone of my own on the roof to look at what they did they left my roof patched up and taught everywhere 10 times worse as it was before. Just please learn from my mistakes do not sign up with this attyx company. Please learn for my mistakes. They will send salesman to your house promise you the world and take advantage of your lack of knowledge so now I have a messed up roof, no solar panels and they refuse to answer my calls if you can, please advise on what next steps I should take before taking legal action.

Their salesman for Long Island, NY MARC KATZ lied to us he told us, verbally, they would do our roof and put solar on and we would be paying $200 a month and getting more than $45,000 back in our taxes. LIE We only got back $17,000. And we pay $578 a month We will paying this till we die. Mark told us he would be with us to the end. LIE the minute he got us he avoided phone calls and texts
We also plan on suing!!!!!
He pushed and pushed for my husband to sign my husband who was very reluctant to do so. He really didnt even know what he was signing. My husband wanted to look it over and get back to him. He was so forceful and pushy, going on about this was the last chance we would get this deal. I don't know what to say except that we were so stupid, and naive to trust this man. He came to my house and all he kept saying was "wow you remind me of my wife". I fell for it DUH!! I feel like an idiot. Mark has put two 62 year old people ready to retire in $75,000 debt.

Evidently I am not alone. This company appears to be a SCAM.
I will be suing them until all promises are met and implore you to AVOID THEM at all costs. Total THIEVES.

Cody Clayburn, who runs their Hawaii operations, stole over $3000 from me, and many thousands more from others that I know of. Beware. Google their past problems with the law

one of the sorriest company that I have every dealt with, Too long to get system up and running, and can't get in contact with no one, customer service will not pick up.

Beware of this company if you cancel your contract beyond the three day grace period you will be hit with a $7500 bill for cancellation and if you do not pay for it within a period of time, they threatened me that they will send it to collection agency… I’m 74 years old and I feel like I have been taking advantage upon. I talked to the representative at Attyx and he was rushing me to sign up the first day I talk to him and I said I needed it at least 24 hours to think about it and he said what’s there to think about well I did sign a contract 24 hours later and was promised a monthly payment of $491 but as I looked at the contract which I was rushed to sign and not have any time to really read through it. I found that there was a substantial increase in payments, as the years progressed but was never told about it. I asked him why was a penalty $ 7500 and he said that all the plans were all made using an engineer to design the roofing…. But I’m very suspicious about it because there was no loan that was even approved to support this big project why would a company start hiring out designers when I’m not even approved so if I’m not really approved for a loan there shouldn’t have been any work done so why are they charging me so much money for canceling $7500 is absolutely Ludacris … especially for a senior citizen which I think that they’re trying to take advantage upon ..

The ad on Facebook and TV said if your HVAC unit was over 5 years old you could get it replaced at 0 cost to you. And you could get the solar panels as a bundle. Since our power bill was over $800 per month we decided to get an evaluation. The cost seemed a little high, but when we were told we would get back $36000 on our taxes because of a government program for solar power. That meant the price wouldn't be so bad with the solar program. The HVAC unit was 2 1/2 ton to replace a 3 ton unit. There were some less than desirable things with the installation of the unit. We were promised the unit would be upgraded to the 3 ton unit as it should have been and improvements to the installation. After a year nothing has been done and the phone calls and texts are getting responses.

They finished th work quicker than expected. Wok was excellent Dan was great

This is a team of professionals. They came to work promptly as scheduled and went straight to work.
Their work progressed steadily from setting up equipment to picking up roof items to a standing refuse truck packed downstairs in front of the garage.

I wholeheartedly recommend them to any homeowner who needs roof repairs or replacement.

All servicemen and sales persons were and are professional, kind, and supply a great service. They follow thru with the promised and contracted expectations and happily answered our questions and concerns. Thank you, Attyx!!!

We are excited about our new solar system. The company has been great to work with. Panel placement was exactly what I wanted.

They misrepresent themselves. They tell you that there's no other pocket expenses to you. Because it's a government grant. But when you find out it's not the end of chargin And you call them and you call them and you call them and you call them. They never respond. I've been trying to call him 3 months. No answer.g you, they misrepresent themselves.

The job was done professionally the workers came on time the foreman was knowledgeable and easy to speak too. The clean up was done properly and the roof and solar panels were done correctly.

So far so good! Fingers crossed pending full months billing circle. But everything has gone very well so far.

New HVAC 1,100 SQFT HOME. SOLAR PANELS JUST PUT UP WITH NO INVERTER OR BATTERRY STORAGE SO IF POWER OUTAGE HAPPENS.
FOR MY 88 YEAR OLD MOM WHEN AND IF NEEDED ? RIGHT ? $65,000 FOR A $15,000 HVAC he said ?..
SOLAR PANELES WITH ,(((NO INVERTER OR BATTERRIES $ 50,000 ,.
THEN OFFERED ME A DEAL ON A $6,900 (GAS ) GENERATER ???????? WHY DID I PAY $65.000 FOR A FEW PAENELS AND A NEW HVAC ???? ...

I AM SO DISGUSTED AT TAKING ADVANTAGE OF MY MOTHER AND I ...I HOPE I CAN GET THIS RESOLVED FOR MY MOM.. SHE IS ALONE IS WHY WE DID THIS ...THE SALESMAN AND MOM AND I JOKED ABOUT HAVING ELECTRIC SO I WILL HAVE TO COME STAY WITH HER...
TOOK REALLY BAD ADVANTAGE OF MY FAMILY.ON TOP OF THAT I HAD BLADDER CANCER SURGERY AT UNC JAN 31 ...FINANCING SIGNED RIGHT !!!!!!!!!! kamron our sales rep ..........

ATTYX I love the customer service. It was great from the explaining the detail of the contract till the actual appointment of the roof and solar panels. It was a great experience. I love that they care enough to come back a second time just to see how we are doing and if we had additional questions.