Verified
I have been using Answer.co.uk for several years, and their call answering service is excellent. My customers appreciate being able to speak to a real person who can answer the phone and take messages... See more
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Verified
I’m a startup but I also have a day job so having a professional service to answer my calls gives a much better first impression to potential clients. Its pay as you go so I can always stay on my limi... See more
Company replied
I have been a customer for a long number of years, but we have to call it a day, £1.40 per call, pretty sure I've never been charged that ever. Most of our calls are spam calls which do not origi... See more
Company replied
Verified
We've been using answer.co.uk for almost 15 years now and their service has been awesome, would highly recommend. Incredible value for a 24/7 answering service that makes us look good any time of day... See more
Company replied
Company details
Written by the company
Answer.co.uk provides professional telephone answering and virtual receptionist services that help businesses delivery great customer service, and never miss an opportunity. Our friendly UK-based PAs handle every call with warmth and professionalism, supported by advanced AI technology that ensures your calls are answered 24/7. Whether you need full-time call handling or occasional overflow support, we keep your business connected, your customers happy, and your brand growing. When opportunity calls, we answer.
Written by the company
Contact info
115 Victoria Road, BH22 9HU, Ferndown, United Kingdom
- 0800 470 3502
- sales@answer.co.uk
- answer.co.uk
When opportunity calls, we Answer.
4.3
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
Verified
I’ve used other call answering services…
I’ve used other call answering services and they have not been very good. These have been brilliant.
September 23, 2022
The services provided for our business…
The services provided for our business by Answer.co.uk are invaluable, professional and responsive.Very pleased.
September 22, 2022
Unprompted review
Verified
The handlers are quite professional and…
The handlers are quite professional and respond promptly
September 16, 2022
Verified
Amazing Virtual Assistant!!!
The guys at Arc/Jam have been amazing to deal with since day 1. The portal is user friendly and team are very responsive and friendly. Very good system, would highly recommend!
August 31, 2022
Verified
Verified
Excellent service
Excellent service. Calls answered promptly and messages received immediately.
August 4, 2022
Verified
Great service to have in place
Great service to have in place , easy to set up and manage ongoing
July 28, 2022
Verified
great service
May 23, 2022
Verified
Verified
Excellent service
May 13, 2022
Verified
Verified
Verified
Very user friendly service
Really useful service in that there is an email and text message to let me know of any communications. There is also a user log in so that I can keep track of messages. It’s very easy to keep track of fees too.
April 22, 2022
Verified
The responsive and polite personnel
The responsive and polite personnel. I love and appreciate them.
April 8, 2022
Verified
Verified
The people that answer the phone on our…
The people that answer the phone on our behalf often sound moody and take details down wrong but overall the service is great. The customer service is amazing. (as in when I have a problem and need to speak with account manager etc).
Good at blocking sales calls.
April 4, 2022
Verified
Excellent service and great value for money
I use answer.co.uk to answer my phone at evenings and weekends. They are extremely reliable and always pass on accurate details of the call. The service is great value for money.
March 2, 2022
Verified
Verified
Highly reccomend
I first engaged the services of Answer.co.uk during the first lockdown, when my staff were furloughed and I was trying to juggle all of the calls myself. However, even after my staff returned, I was so impressed that I continued using them and will do so for the forseeable future. Knowing that the calls will be answered if I cant get to the call quick enough takes the pressure off and helps us manage our day. Would highly reccommend.
January 14, 2022
Verified
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