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Anio ist der einzige deutsche Hersteller für Kinder Smartwatches und ermöglicht Kindern einen sicheren Einstieg in die digitale Welt der Kommunikation. In der Anio App sind die sensiblen Daten deines Kindes sicher und ihr könnt als Familie sorgenfrei kommunizieren und den Alltag bestreiten. Anio Kinder Smartwatch statt erstes Smartphone!
Ludwig-Sütterlin-Straße 3, 28355, Bremen, Germany
3.1
108 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
Fast response of the support, problem solved immediately
Reply from Anio
Hello Stephan,
Thank you so much for your 5-star review! We’re really happy to hear that our support team was able to help you quickly and resolve the issue right away 😊
Best regards,
Monika from the Anio Team
Absolutely horrible everything. GPS doesn't work inside buildings, so you can only guess where your child is,bad service, bad design and quality of watch-old school SIM card doesn't hold inside properly. Never buying Anio again.
Reply from Anio
Hi Edita,
Thank you for your feedback – we’re sorry to hear that your experience with Anio was so disappointing.
We’ve checked our system, but unfortunately we couldn’t find any support request under your name.
Please understand: we can only help when someone reaches out to us directly. In most cases, we find a fair and satisfying solution.
We would really like to look into your case and support you properly.
Please contact us via our support form at https://support.anio.eu/hc/en/requests/new, so we can better understand the situation and assist you accordingly.
Just to clarify one point: GPS does not work reliably indoors on any device – including smartphones – because the satellite signal cannot penetrate building structures. That is a technical limitation, not a product defect.
We’re confident that we can find a solution if you give us the chance to help.
Kind regards,
Your Anio Team
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