Don't do it, terrible experience. Can't remove tags they just automatically add to your order and bill you. Then you contact support and they tell you your order is shipped 1 minute after realizing... See more
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WARNING the iTagPro app is in chinese…
WARNING the iTagPro app is in chinese and cannot be changed to English. Tags unuseable.
I wish there was a zero or minus stars…
I wish there was a zero or minus stars option! AVOID AVOID AVOID. That should say enough.
This product is a scam
This product is a scam. Doesn’t have any gps functionality. To make it work your tag must be always in the range of your telephone’s Bluetooth. It only gives a late alarm if is out of range. It is expensive and doesn’t work. Don’t buy it is a SCAM.
4 Air Tags do not work on Android
4 Air Tags eventually arrived over 4 weeks after ordering them. They simply do not work on Android and will not link to Google Find Hub. They are not GPS and even if their Blue Tooth operated properly it would only recognise objects over a few yards away.
You obviously have to try to use the product , but they say that they can only consider a full refund if unused.You have to cover cost of any items returned but offer a 25% refund if you keep them.
Their own website gives glowing 5star Reviews of the product but non own websites all give 1 star reviews and state that you should not deal with this company
Don't do it
Don't do it, terrible experience. Can't remove tags they just automatically add to your order and bill you. Then you contact support and they tell you your order is shipped 1 minute after realizing they have billed your account.
Terrible customer service, they don't actually help and outright lie.
Get one from somewhere else.
they do not work it is a scam and…
they do not work it is a scam and cannot be contacted do not buy
ITag Pro trackers, yikes!
I bought four ITag Pro trackers. The first one fell apart before I could even get it started. The second one worked for a day or two, but not as expected or advertised and then fell apart. I have two more that I have not opened and I have not used.
I have been in touch with customer support, back-and-forth many times over. Each time I am told that because of the timeframe (I did not answer their email fast enough, so they closed my case. They told me to open another which I did). Then they told me that I did not contact them within the 30 days, but the first email I sent them was within the 30 days. I have asked time again for the address to send the final two trackers back to, but they will not give me that information.
My review would be to tell people to stay away from this company. Not only are the trackers junk, but what they call Customerservice is not for the customer, it is for their own company’s benefit.
They charged me for 4 Itag pro's but…
They charged me for 4 Itag pro's but recieved 1 and it broke within 2 weeks. Tried to contact the company but didn't get a response
I'm having trouble returning these…
I'm having trouble returning these rubbish tags. I've just read the previous reviews and won't be holding my breath to get money back. They initially offered 25%, then 50% and now 75%. I'm sure I'll not see a cent of over $400. Don't go near these itagpro. I hope I've saved you some money. Cheers
These are not GPS trackers
These are not GPS trackers. When challenged I was offered increased % refunds to try and persuade me not to return the items. All I can say is avoid this item - over priced for an in house tracker.
Itagpro keeps the money-scam
Itagpro keeps the money-scam
On September 7th of 2025, I inadvertently ordered AirTags via Itagpro. As soon as I realized my mistake, I canceled the order and requested a refund by email — within one hour.
I then received a reply telling me that the item had already shipped.
When the package arrived about a week later, I inspected the product (which was in good condition) and returned it immediately. The tracking data shows it was received on September 30.
Yet, 2 weeks later, I still had not seen a cent of reimbursement. Instead, all I got were long-winded, pointless emailsand incessant survey invitations.
To this day, no refund has been issued.
Let this be fair warning to anyone: no human being involved in the comversations, products are ok but no refunds possible!
Why doesnt someone shut this down from…
Why doesnt someone shut this down from happening? Like maybe itrust. Havent enough people gotten scammed as i just did. I dont have 90.00 dollars to waste like i just did.
Advert bears no relation to the actual…
Advert bears no relation to the actual item. No GPS facility, so no use whatsoever.
100% scam merchant selling an item that is available on Amazon for £10 actually received the Tracker but…
I actually received the Tracker but soon smelt a rat
when it was necessary to open a bank account with a
bank I had never heard of in order to gain access to the app needed to support use of the Tracker device.
On Googling the bank I discovered it had the worst
reputation for customer service in the UK.
Also the Tracker had a very limited range of operation
failing to conform with the hype written by some stupid woman , obviously employed by Itagpro.
I requested a refund and they tried to persuade me to
accept a 75% refund and I could keep the tracker,
I refused and sent it back to them with a return no. they supplied.
After 10 days I contacted them again to query why I had not received my refund only to imformed by them that they had “closed” my case and I would need to reapply !!!
Obviously pointless!!
It was advertised as being GPS tracking…
It was advertised as being GPS tracking capability with glowing reviews when it is nothing of the sort. Blue tooth only with not even 20m radius. Do not waste your money. I was duped by those reviews. Poorest product I ever bought. Not even Temu sell such rubbish
Total Scam - Check Your Bank Account
Definitely a scam. My bank flagged it instantly and did a stop payment, but they also set me up for reoccurring payments, which means they will try to bill me again next month. Buyer Beware!
It appears this site is a scam don’t…
It appears this site is a scam don’t order anything. You’ll loose your money.
Scam don’t buy one absolute rubbish not…
Scam don’t buy one absolute rubbish not gps enabled at all
Don't buy false
Lies lies lies
I got it for our son and it tracks us at home when we are moving.
The app is useless
Battery doesn't last long.
False advertising
Never received anything, just grief
Like many others I never even received my order! Got an email early on that said it had been shipped and to expect tracking in 24 hours. Almost 2 weeks later and more than a dozen emails, etc, I finally got a refund today. The absolute worst company I have ever dealt with. Don't make my mistake, run the ther way.
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