Itagpro Reviews 205

TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express widespread dissatisfaction with their orders, frequently citing delays and failures in fulfilling commitments. Consumers report significant issues with contacting the company, often encountering silence or unhelpful automated responses when seeking assistance or refunds. People are also largely disappointed with the product quality, noting discrepancies between advertised features and actual performance, particularly regarding GPS functionality. Reviewers also highlight problems with the delivery service, including extended wait times and products not arriving as expected.

Based on these reviews

Rated 1 out of 5 stars

Don't do it, terrible experience. Can't remove tags they just automatically add to your order and bill you. Then you contact support and they tell you your order is shipped 1 minute after realizing... See more

Rated 1 out of 5 stars

4 Air Tags eventually arrived over 4 weeks after ordering them. They simply do not work on Android and will not link to Google Find Hub. They are not GPS and even if their Blue Tooth operated prop... See more

Rated 1 out of 5 stars

Itagpro keeps the money-scam On September 7th of 2025, I inadvertently ordered AirTags via Itagpro. As soon as I realized my mistake, I canceled the order and requested a refund by email —... See more

Rated 1 out of 5 stars

It was advertised as being GPS tracking capability with glowing reviews when it is nothing of the sort. Blue tooth only with not even 20m radius. Do not waste your money. I was duped by those reviews.... See more

Rated 1 out of 5 stars

I cant go any lower with this company. I am still waiting weeks after the supposed arrival date with customer service (such a joke) that is very aggressive, accusatory and useless. GET MOTOROLA T... See more

Rated 1 out of 5 stars

Seller non-contactable! Scam Items missing from parcel and the few that were received not working. Email itagpro, was promised they will look into it and a week later writing to them as a follow... See more

Rated 1 out of 5 stars

I ordered 4 GPS trackers, none of them worked as you would expect as they only have a range of around 20-30 feet which is completely pointless!!! If you are thinking of ordering from this company... See more

Rated 1 out of 5 stars

I actually received the Tracker but soon smelt a rat when it was necessary to open a bank account with a bank I had never heard of in order to gain access to the app needed to support us... See more

Rated 1 out of 5 stars

I'm having trouble returning these rubbish tags. I've just read the previous reviews and won't be holding my breath to get money back. They initially offered 25%, then 50% and now 75%. I'm sure I'll n... See more

Rated 1 out of 5 stars

They overcharged me. I asked for refund 30mins after placing the order, they said "too late, its been packed and shipped" I think this was a lie to avoid refunding me. I pointed out their Terms & Con... See more

Rated 1 out of 5 stars

Scam scam scam. Do not purchase whatsoever. I ordered itagpro specifically for android function. I received "world tag" items which only work with an apple app. The QR code to download the app is a... See more

Rated 1 out of 5 stars

If I could give this company zero stars, I would, and even that would be generous. The website is misleading, with false advertising and misrepresentation of products. I’ve spent 6 weeks trying to r... See more

Rated 1 out of 5 stars

I would give zero star to Itagpro.My order was ‘doctored”. When I realised what had happened I tried to cancel my order 32 minutes later. Itapro response was that the order had all ready been process... See more

Rated 1 out of 5 stars

Definitely a scam. My bank flagged it instantly and did a stop payment, but they also set me up for reoccurring payments, which means they will try to bill me again next month. Buyer Beware!

Rated 1 out of 5 stars

I bought four ITag Pro trackers. The first one fell apart before I could even get it started. The second one worked for a day or two, but not as expected or advertised and then fell apart. I have tw... See more

Rated 1 out of 5 stars

The item is a complete dud. There is no GPS functionality as advertised. It loses communication as soon as it is out of Bluetooth range. It doesn’t connect to IOS findmy, there is no geofencing either... See more

Rated 1 out of 5 stars

The very worst company to deal with, we ordered a pack of trackers that were to be used with Android phones, when they arrived they stated they were for Apple phones, when we contacted them they state... See more

Rated 1 out of 5 stars

Don't buy this, nothing in their advertising is correct. No GPS function Instead it is a poorly functioning Bluetooth device. The range is under 10 meters, longer distances it loses contact. No locati... See more

Rated 1 out of 5 stars

Like many others I never even received my order! Got an email early on that said it had been shipped and to expect tracking in 24 hours. Almost 2 weeks later and more than a dozen emails, etc, I final... See more

Rated 1 out of 5 stars

All the reviews are correct. The product is NOT as advertised. It is NOT a GPS tracker and totally useless. Their customer service is a joke and they hang up on calls. Thank God I paid by credit ca... See more

Rated 1 out of 5 stars

Terrible product, DON'T PURCHASE. They are misleading products that are Bluetooth trackers, and are in no way GPS trackers. Even as Bluetooth trackers for your keys they are awful and aren't even wort... See more

Rated 1 out of 5 stars

There ordering system is so hard to follow that I accidently ordered 3 times! As soon as I realised my error (within the hour) I contacted them to cancel two of the orders. They said it was too late,... See more

Rated 1 out of 5 stars

Read an online review about Itag pro. Sounded good so tried to order. The fact that their discount was time limited should have alerted me that this was a scam. I tried to do an online order but my... See more

Rated 1 out of 5 stars

They charged me for 4 Itag pro's but recieved 1 and it broke within 2 weeks. Tried to contact the company but didn't get a response

Rated 1 out of 5 stars

One of the worst pieces of junk I have ever bought, Flimsy plastic. Not in the same universe as AirTag. Bought it because I have a 6-pound dog and was looking for something light to have her wear. Di... See more

Rated 1 out of 5 stars

This is a scam. Not GPS, is a poor quality Bluetooth tracker for many times the price of other Bluetooth trackers. When I wanted to return, they stalled by offering 25%, 50%, then 75% refunds which ba... See more

Rated 1 out of 5 stars

DO NOT ORDER!!! Total scam! I was seeking airtags and initially began the process of ordering through itagpro. Different screens kept popping up as I was going to follow through with a paypal purcha... See more

Rated 1 out of 5 stars

If I could give them less than one star, I would. The tag doesn't work beyond a range of about 20 metres, so is absolutely useless. Customer service is appalling. I'm still trying to get a refund afte... See more

Rated 1 out of 5 stars

Received my tracker, supposed to be live GPS but is only a Bluetooth one. Didn't even bother seeing if it worked. Asked for a full refund and then had to go back and forth with them saying 25%, 50%, 7... See more

Rated 1 out of 5 stars

I bought two tags, one is intermittent and the other has failed completely. At first they said they would replace it but now they say that because it’s over 30 days since I bought it they will not rep... See more

Rated 1 out of 5 stars

They sell itagpro as a GPS. It's not true, when you don't haver bluetooth conection It doesn't works. You can fins these kind of device for less t'han 5€. És una estafa, no lo compren. If you choose... See more

Rated 1 out of 5 stars

Awful company, added an extended warranty I didn’t ask for. Product took weeks to arrive, when it did arrive it was totally mid sold, no gps, awful range, no geofence area, app rubbish. No address for... See more

Rated 1 out of 5 stars

I too was suckered into buying this. I believe they promote it with their own fake review site. Very stupid of me. I shan’t trust reviews in future even the famous ones. Sorry Trustpilot. O... See more

Rated 1 out of 5 stars

These are not GPS trackers. When challenged I was offered increased % refunds to try and persuade me not to return the items. All I can say is avoid this item - over priced for an in house tracker.

Rated 1 out of 5 stars

Wow what a fraudulent company. I wish I had checked the reviews here before purchasing. I bought one itag for$40 and then there was a pop-up with more deals which I accidentally tapped on. It immediat... See more

Rated 1 out of 5 stars

This really doesn't deserve the one star. I have to agree with other reviews in that it is a truly terrible product, DON'T PURCHASE. They are NOT GPS trackers or any other type of tracker. They simp... See more

Rated 1 out of 5 stars

I concur with all the bad reports. No chance of pairing with my iphone to find a pet as stops working if more than about 30m away and stops and starts anyway...and that's the one that "works". One tu... See more

Rated 1 out of 5 stars

I brought a tracking tag from this company because on their website they said the tag was i live gps tracker. Once i have received said tracker i quickly found that it wasn't a live gps tracker but a... See more

Rated 1 out of 5 stars

This product is a scam. Doesn’t have any gps functionality. To make it work your tag must be always in the range of your telephone’s Bluetooth. It only gives a late alarm if is out of range. It is exp... See more

Rated 1 out of 5 stars

Do not purchase from this company - total scam. I ordered a GPS tag for a dog. The tag was HUGE. When I emailed for return instructions, they asked that I fill out a survey first and to come back to... See more

Rated 1 out of 5 stars

Don’t buy I tried to purchase one I tag pro for $24.00 they charged me $96.00 for three texted after I saw what they did and canceled my order within five minutes they said it was to late order had be... See more

Rated 1 out of 5 stars

Not at all what is advertised. Not a gps tracker. Loses connection in 30 feet. Website doesn't open any tabs for customer service or details on the product only their sales page to buy. These guys sho... See more

Rated 1 out of 5 stars

Why doesnt someone shut this down from happening? Like maybe itrust. Havent enough people gotten scammed as i just did. I dont have 90.00 dollars to waste like i just did.

Rated 1 out of 5 stars

Lies lies lies I got it for our son and it tracks us at home when we are moving. The app is useless Battery doesn't last long. False advertising

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY. Bought 2x Trackers and more than 2 weeks later I am still waiting on them. Have asked how to stop the delivery and how to initiate a refund but they are being deli... See more

Rated 1 out of 5 stars

Bad security and BT only. Scam customer support and return policy. Scam website with stock photos, fake reviews and AI videos. They cannot even pay a real actor. Cheap low IQ/effort scam.

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1.1

Bad

TrustScore 1 out of 5

205 reviews

5-star
4-star
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1-star


Rated 1 out of 5 stars

This product is a scam

This product is a scam. Doesn’t have any gps functionality. To make it work your tag must be always in the range of your telephone’s Bluetooth. It only gives a late alarm if is out of range. It is expensive and doesn’t work. Don’t buy it is a SCAM.

August 17, 2025
Unprompted review
Rated 1 out of 5 stars

4 Air Tags do not work on Android

4 Air Tags eventually arrived over 4 weeks after ordering them. They simply do not work on Android and will not link to Google Find Hub. They are not GPS and even if their Blue Tooth operated properly it would only recognise objects over a few yards away.
You obviously have to try to use the product , but they say that they can only consider a full refund if unused.You have to cover cost of any items returned but offer a 25% refund if you keep them.
Their own website gives glowing 5star Reviews of the product but non own websites all give 1 star reviews and state that you should not deal with this company

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Don't do it

Don't do it, terrible experience. Can't remove tags they just automatically add to your order and bill you. Then you contact support and they tell you your order is shipped 1 minute after realizing they have billed your account.
Terrible customer service, they don't actually help and outright lie.
Get one from somewhere else.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

ITag Pro trackers, yikes!

I bought four ITag Pro trackers. The first one fell apart before I could even get it started. The second one worked for a day or two, but not as expected or advertised and then fell apart. I have two more that I have not opened and I have not used.
I have been in touch with customer support, back-and-forth many times over. Each time I am told that because of the timeframe (I did not answer their email fast enough, so they closed my case. They told me to open another which I did). Then they told me that I did not contact them within the 30 days, but the first email I sent them was within the 30 days. I have asked time again for the address to send the final two trackers back to, but they will not give me that information.
My review would be to tell people to stay away from this company. Not only are the trackers junk, but what they call Customerservice is not for the customer, it is for their own company’s benefit.

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

I'm having trouble returning these…

I'm having trouble returning these rubbish tags. I've just read the previous reviews and won't be holding my breath to get money back. They initially offered 25%, then 50% and now 75%. I'm sure I'll not see a cent of over $400. Don't go near these itagpro. I hope I've saved you some money. Cheers

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

These are not GPS trackers

These are not GPS trackers. When challenged I was offered increased % refunds to try and persuade me not to return the items. All I can say is avoid this item - over priced for an in house tracker.

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Itagpro keeps the money-scam

Itagpro keeps the money-scam

On September 7th of 2025, I inadvertently ordered AirTags via Itagpro. As soon as I realized my mistake, I canceled the order and requested a refund by email — within one hour.

I then received a reply telling me that the item had already shipped.
When the package arrived about a week later, I inspected the product (which was in good condition) and returned it immediately. The tracking data shows it was received on September 30.

Yet, 2 weeks later, I still had not seen a cent of reimbursement. Instead, all I got were long-winded, pointless emailsand incessant survey invitations.

To this day, no refund has been issued.

Let this be fair warning to anyone: no human being involved in the comversations, products are ok but no refunds possible!

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

100% scam merchant selling an item that is available on Amazon for £10 actually received the Tracker but…

I actually received the Tracker but soon smelt a rat
when it was necessary to open a bank account with a
bank I had never heard of in order to gain access to the app needed to support use of the Tracker device.
On Googling the bank I discovered it had the worst
reputation for customer service in the UK.
Also the Tracker had a very limited range of operation
failing to conform with the hype written by some stupid woman , obviously employed by Itagpro.
I requested a refund and they tried to persuade me to
accept a 75% refund and I could keep the tracker,
I refused and sent it back to them with a return no. they supplied.
After 10 days I contacted them again to query why I had not received my refund only to imformed by them that they had “closed” my case and I would need to reapply !!!
Obviously pointless!!

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

It was advertised as being GPS tracking…

It was advertised as being GPS tracking capability with glowing reviews when it is nothing of the sort. Blue tooth only with not even 20m radius. Do not waste your money. I was duped by those reviews. Poorest product I ever bought. Not even Temu sell such rubbish

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy false

Lies lies lies
I got it for our son and it tracks us at home when we are moving.
The app is useless
Battery doesn't last long.
False advertising

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Never received anything, just grief

Like many others I never even received my order! Got an email early on that said it had been shipped and to expect tracking in 24 hours. Almost 2 weeks later and more than a dozen emails, etc, I finally got a refund today. The absolute worst company I have ever dealt with. Don't make my mistake, run the ther way.

October 2, 2025
Unprompted review

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