Alaskan Leather Company Reviews 88

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Verified

Love the whole experience Responses were helpful timely and accurate The bag got here early and critically met expectations Gripe? - should have done this earlier

Rated 5 out of 5 stars
Verified

Lots of compartments for items, well constructed, color is really nice. A little smaller than I imagined but is adequate for my husband’s use. Shipping took way longer than I thought and I ended up ca... See more

Rated 5 out of 5 stars
Verified

I’m an airline pilot who loves leather products and just began flying with the Ferguson leather flight bag. It looks and feels like quality, the leather is good to the touch and interior space is eno... See more

Rated 5 out of 5 stars
Verified

I was concerned because I was not familiar with this company before purchasing. I probably annoyed them will all my questions. They answered every question promptly, and gave better customer service... See more

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Company details

  1. #5 of 30 best companies in Bags and Luggage Store
  2. #8 of 74 best companies in Men's Clothing Store
  3. #13 of 130 best companies in Women's Clothing Store

Written by the company

Premium quality leather products - Built tough, durable and with character. Born Tough.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

88 reviews

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Hasn’t replied to negative reviews


Rated 2 out of 5 stars
Verified

This bag is super small

The bag arrived from Pakistan( where I guess it was made) in about week and the quality seem to be ok.
The huge problem, which makes this bag completely useless for me, is the size.
This is sold as a pilot bag but you can not even fit a A4-size book in to this one. It is super small.
The dimensions on the web page will only tell you the external dimensions.

September 25, 2025
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Rated 5 out of 5 stars
Verified

Love the whole experience

Love the whole experience
Responses were helpful timely and accurate
The bag got here early and critically met expectations
Gripe? - should have done this earlier

September 25, 2025
Rated 5 out of 5 stars
Verified

Great!

Great communication, timely shipping, great product. Couldn’t have been a better experience!

September 25, 2025
Rated 5 out of 5 stars
Verified

Lots of compartments for items

Lots of compartments for items, well constructed, color is really nice. A little smaller than I imagined but is adequate for my husband’s use. Shipping took way longer than I thought and I ended up calling the company. It was being made to order and they were waiting on the leather to construct the bag. I got it soon after. Hubby was very pleased.

September 4, 2025
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Rated 4 out of 5 stars

An honest review from the USA

Don’t normally write reviews but felt it was appropriate in this case. Ordered the Flint Cognac Brown backpack. First, I want to start off by saying, the leather seems to be very high quality. It looks and feels amazing! Craftsmanship is high.

Now, the couple of things that brought down the review. I did apply a bit of high quality leather conditioner to it. I tested a small spot on the inside strap, and all appeared fine at first. Applied more to the entire backpack and noticed that a large amount of the color / stain started to rub off…. The backpack still looks good, but there are a couple spots where the stain looks smeared now :/ I just hope the stain doesn’t rub off too much just from daily use. The website says free 3-6 day delivery worldwide. Just want to point out, the backpack must not have been in stock because it did take almost 3 weeks to get delivered. Before I bought, I didn’t do much research into the company. I honestly figured it would be shipping from Alaska, so when I got the shipping label and saw it was coming from Pakistan, I was a little weary. I just had no idea what to expect tbh. I know the US gets plenty of goods from Pakistan, it just made me rethink the $170 USD price tag a bit more considering the USD is so so strong against the Pakistan Rupee.

I read the About Story on how the founder came up with the idea after buying. Much respect though. Cool story. All of that stuff wasn’t that big of a deal to me tbh, but the thing that annoys me a bit more is that the straps are just wayyy too long. They are adjustable up to a point, but even when they are adjusted to the shortest length, the backpack still sags lower than I would personally prefer. Still an okay height, but not very versatile. I would prolly have returned only for this reason if the company was actually based in Alaska. I don’t want to deal with an international return. The strap thing definitely needs to get figured out! Just cut them shorter or use a different adjustment buckle. If you happen to find or know of a clasp / buckle that looks good that could be put around the straps to tighten it, I would bump this up to 5 stars! Would order again, IF that got fixed. The strap fix alone would easily bring the review up. The unexpected international purchase combined with the delayed shipping are really the reason for another star off. Man it really is a beautiful bag though.

August 14, 2025
Unprompted review
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Rated 5 out of 5 stars
Verified

Amazing custom Bag

Great customer service.
Very happy with my custom made back pack. I was very impressed with just how custom they were able to accommodate from the size to the color and kept me informed throughout the process.
Very happy with the finished product.

August 21, 2025
Rated 5 out of 5 stars
Verified

I absolutely love my bag

I absolutely love my bag! I use it as my daily office/commuter bag. It’s super high quality leather and very well made. Be prepared to receive many compliments. It’s compact bag so you will need to keep that in mind but overall it’s well worth the investment.

August 16, 2025
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Rated 5 out of 5 stars
Verified

Very stylish bag

Received the leather bag in a timely manner. It was packaged carefully and was a perfect gift for my grandson. He now carries his laptop, papers, and daily essentials in a very stylish way.

July 16, 2025
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Rated 5 out of 5 stars
Verified

Amazing team, quick service

Alaskan Leather Company Team is a really helpful and consciencious team. Their end-to-end process view is clearly visible on costumer service, because they were always available from ordering through invoicing all the way down to the end of the shipping process.

July 1, 2025
Rated 5 out of 5 stars
Verified

Great Backpack

We had a shipping issue, but ALC was following up until the product was delivered. The item purchased was for a donation to a fundraising event and ALC also included a few wallets with the order as a donation. The backpack purchased was AMAZING!!! Love it so much!

July 1, 2025

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