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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use and efficiency, particularly when needing medical assistance while traveling. People appreciate the quick response times and the ability to promptly book appointments, often within the same day, even in remote locations or on holidays. The booking process is described as smooth, and the app is user-friendly, although some users have noted minor issues with loading speeds. Consumers highlight the professionalism, knowledge, and caring nature of the doctors they encountered. Many doctors are commended for their excellent bedside manner, thorough examinations, and clear communication, including flawless English. Reviewers also value the convenience of having doctors visit their hotels or provide online consultations, as well as the ease of obtaining prescriptions and having expenses covered by insurance. Overall, individuals express high satisfaction with the service, emphasizing its reliability and the peace of mind it provides during travels.

Based on these reviews

Rated 5 out of 5 stars
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My doctor was very kind and patient. She asked many questions and gave several options for treatment but also added her recommended treatment plan. Very kind and thorough.

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Rated 5 out of 5 stars

Fast & friendly service. Edwin , Angel did a wonderful job, highly recommend family and friends. Thankful for teamwork was everything with service for Air Doctor.✨⭐️✨⭐️✨⭐️✨⭐️✨⭐️

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Rated 5 out of 5 stars
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Air Doctor was quick and convenient. I requested a Doctor on-line for a house call. The doctor appt. was scheduled promptly and he arrived on time. The exam, questions, and prescription were all go... See more

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Rated 5 out of 5 stars
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Dr Murat diagnosed my condition quickly and gave treatment options. He prescribed IV drip in clinic and medication to take home. I felt better the same day. By the next morning I was completely fine... See more

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Rated 5 out of 5 stars
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I got an appointment when I wanted. Easy booking. Dr. Gubba was excellent and provided resources for future medical care. I am very happy with the services. I definitely recommend this company... See more

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Rated 5 out of 5 stars
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Fabulous emergency foreign GP service. Called the emergency line very late at night for a GP appt, and was told the Dr would be visiting the next day at 8am. He recommended a hospital stay and was a... See more

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Rated 5 out of 5 stars
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I've used this service many times now for my Statin perscription as I travel around the world the last few years. Always solid always get what I need, wish I thought of this idea!

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Rated 5 out of 5 stars

Our South American adventure from California started in Chile, and then we flew to Buenos Aires for a jam picked itinerary including flights to and from Iguazu to see the falls. After our flight to BA... See more

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Rated 5 out of 5 stars

I was nervous about using an online GP, but my experience was fantastic. I used this service twice while holidaying in the UK, once for an eye infection and once because I lost my usual medication a... See more

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Rated 5 out of 5 stars
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Ive had a good first experience. Smooth booking (though I dont love the web app, somewhat slow to load and some of the clinic locations would be further away when I click on them) Also had a minor i... See more

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Rated 5 out of 5 stars

I’ve only heard of Air Doctor from my travel insurance provider Allianz it’s easy and efficient I didn’t have to go to hospital. All done online. The doctor was great! She’s very knowledgeable, caring... See more

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Rated 5 out of 5 stars
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Whilst in Turkey my 1year old daughter became sick. I remembered we had travel insurance and on finding the email Air Doctor took over. It found us an appointment immediately which I didn’t would be p... See more

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Rated 5 out of 5 stars
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Well it just worked seamless and helped me find a doctor on my honeymoon very quickly to, that actually solved my problem

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Rated 5 out of 5 stars

Outstanding service from start to finish. We expected that trying to arrange a doctor on holiday would be very difficult, but the app made everything so straight forward. We submitted a request at 11p... See more

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Rated 5 out of 5 stars
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I’m traveling from California in Montreal- Air Doctor was a very convenient way to get the medical attention that I needed. I had a visit from Dr. Gabriel at my hotel room and he was excellent.

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Rated 5 out of 5 stars
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Our Vacation Was Saved! After a terrible night of sickness for my daughter and me in Koh Phi Phi. we called a clinic. In less than an hour, three amazing women arrived at our... See more

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Rated 5 out of 5 stars

Best app I’ve used for a long time Communication excellent They reply really quickly to your WhatsApp messages and also on emails plus you get a detailed profile of the doctor you choose he must h... See more

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Rated 5 out of 5 stars
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Great experience, very easy to book an in person doctor appointment quickly. It made the process very easy in Shanghai which was amazing considering I didn't speak the language

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Rated 5 out of 5 stars
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I have never had gout before but I developed it a couple of days into a two week tour of England and Ireland. Needless to say, I was expecting to walk a lot, but I couldn't do that with the gout.... See more

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Rated 5 out of 5 stars

Airdoctor always replies straight away. And even if a doctor is unavailable, they already request others or look for a new one. It was really quick and easy to make an appointment. They covered all my... See more

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Rated 5 out of 5 stars
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We needed a fit to fly certificate, wasn’t looking forward to having to wait in a hospital A&E department. The insurance company provided a link to Air Doctor, it took 5 minutes to book an appointment... See more

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Rated 5 out of 5 stars
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Easy process to book a telehealth appointment. Appointment was professional and on time. Script was promptly sent. Thank you for helping when I was sick in a foreign country.

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Rated 5 out of 5 stars
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While in Cape Town, I saw Dr. Lucretia Rangasamy for a leg injury I suffered about a week earlier. She was warm and welcoming. She asked me about medical history and current medications. After evaluat... See more

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Rated 5 out of 5 stars
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While away in Greece I had heat stroke so made the decision to book an appointment with Dr Anastasia who was amazing. I received an appointment an hour after my submission which is excellent. The doct... See more

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Rated 5 out of 5 stars

Excellent service while I was holidaying in Turkey last month. Contacted them, asked for a visit to the hotel where we were staying, within a hour,we had a doctor come out to me. Lovely doctor called... See more

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Rated 5 out of 5 stars

Air Doctor is a brilliant service. Accessed through my Post Office travel insurance. After developing a skin allergy which caused a blistered angry rash on back, shoulders, arms and chest the doctor... See more

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Rated 5 out of 5 stars
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I didn’t imagine I will get an infection on a holiday with fever 40 so I booked to see a doctor on their website it was so quick and was seen in the morning and the hospital is private and near the ho... See more

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Rated 5 out of 5 stars

Quick prompt replies and kept me up to date with process, including advice card payment has been approve and proved a copy of payment receipt. Once booked they proved all necessary details to find an... See more

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Rated 5 out of 5 stars
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While on business in Australia I lost my voice and experienced severe earache. While at a rural airport about to board a morning flight to Sydney I booked a same day appointment with a GP in Sydney... See more

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Rated 5 out of 5 stars
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I have had an outstanding experience with both my doctor and this insurance plan. Their quality of care is exceptional, and I truly appreciate the support I've received. Whether I'm traveling in Europ... See more

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Rated 5 out of 5 stars
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I had purchased travel insurance for an extended time in Europe. Air Doctor was recommended by my insurance when I became ill during my travel. The availability and choice of doctors who spoke Englis... See more

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Rated 5 out of 5 stars
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Very efficient and quick doctor appointment literally within an hour. I was in a very remote area in italy and was able to connect with an italian doctor online which was able to give me prescriptions... See more

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Rated 5 out of 5 stars
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The doctor who came out to the hotel was absolutely outstanding — professional, caring, and incredibly attentive. The clinic’s service was swift and efficient from start to finish. We truly appreciate... See more

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Rated 5 out of 5 stars

Downloaded the app. Selected for next available appointment with an English speaking Doctor Appointment was available within the hour. Dr was really helpful and I had a prescription to download an ho... See more

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Rated 5 out of 5 stars
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When faced with a health issue whilst on holiday it was dealt with in minutes with a hassle free experience that allowed me to see a doctor straight away. Can't fault the service!

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Rated 5 out of 5 stars

Nice friendly doctor, app easy to use & doctor called within minutes so didnt have to wait for a phone call. He easily diagnosed the problem and then sent my prescription straight to my phone was i wa... See more

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Rated 5 out of 5 stars
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swift response for appointment(s) - one clinic was unable to take me, but another was automatically recommended (not too distant from the original) and I was seen the same day. This was in Seoul and t... See more

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Rated 5 out of 5 stars
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Incredibly easy to use and efficient service. Within an hour I’d made and attended an online appointment, had a prescription ready to pick up at a pharmacy 850m away. Took all the stress out of being... See more

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Rated 5 out of 5 stars
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Hello All, I was fortunate to get the last in-person appointment of the day and Dr. Ernesto was punctual, arriving at my hotel 20 minutes earlier than scheduled. He was warm, pleasant, co... See more

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Rated 5 out of 5 stars

We both thought the doctor was amazing. He knew exactly what we had and diagnosed us and gave us the proper medication. Good guy.

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Rated 5 out of 5 stars
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Dr AHMED was very pleasant and easy to understand. l will contact him again if l need a doctor.

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Rated 5 out of 5 stars
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I'm traveling and needed an antibiotic but without a doctor, I didn't know how I was going to get a prescription. This was a perfect solution- I didn't even have to leave my apartment. 10/10

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Rated 5 out of 5 stars

Really needed urgent care from a GP that was convenient. This app is rest for everyone, including Travelers who aren't based in the US with a US phone.

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Rated 5 out of 5 stars
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What an amazing service. Had a variety of consultation options to choose from. Dealt with on the same day of contacting the service. This is health service at its best.

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Rated 5 out of 5 stars
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Became unwell in Rhodes got an appointment the same day, clear communication and the dr was lovely and very thorough

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Rated 5 out of 5 stars
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First time need. Very easy to navigate. Consultation was on time. Doctor was friendly and professional.

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Company details

  1. Physician Referral Service
  2. Doctor
  3. Emergency Care Physician
  4. Family Practice Physician
  5. Health Consultant
  6. Home Health Care Service

Written by the company

Air Doctor connects travelers to local private doctors if they fall ill abroad through an easy-to-use app. The Air Doctor app connects travelers to a global network of over 25,000 professional medical practitioners, including GPs, pediatricians, dentists, ophthalmologists, dermatologists, gynecologists, and orthopedic specialists, spanning 75 countries. Travelers are able to browse and filter local doctors, by location, specialty, language, gender, etc. to find the most appropriate doctor for their needs and set up either a clinic, at-home, or telemedicine consultation. With 24/7 multi-lingual support and the ability to provide valid, local prescriptions, travelers and expats can now get quality medical care they know, in the places they don’t. Air Doctor’s telemedicine service can also provide cross-border medical services, meaning travelers can receive valid, local prescriptions and receive any medication they require - just like when they're back home. How it Works: 1. Choose a relevant medical specialty 2. Browse and select your preferred doctor 3. Pick the location and time Travelers receive peace of mind knowing they can access medical care while abroad (even if they can’t speak the local language or know how the healthcare system works). And with Air Doctor, they receive more appropriate medical care. Book a consultation from anywhere in the world with a few easy taps. With Air Doctor in your pocket, you can experience the world worry-free.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
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Seamless service

Getting sick ot infections overseas is stressful and on our trip to Peru both my husband and I needed medical care. Really like the ratings and the seamless way of securing medical support

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

Double charged and no reply from Air-Dr

Both the doctors surgery and Air-Dr charged me for medication.

I contacted Air-Dr accounts department on three occasions over two weeks. No reply.

Anyway - out of pocket now for the medication on two occasions.

October 8, 2025
Unprompted review
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Reply from Air Doctor

Dear Liam,

We apologize that our service did not satisfy your expectations. We set a high standard at Air Doctor, and we’re sorry to hear this was not met in your experience. Please note that a member of our customer care team may be in touch.

Rated 5 out of 5 stars

Excellent service ♥️🥰

Fast & friendly service. Edwin , Angel did a wonderful job, highly recommend family and friends. Thankful for teamwork was everything with service for Air Doctor.✨⭐️✨⭐️✨⭐️✨⭐️✨⭐️

October 17, 2025
Unprompted review
Air Doctor logo

Reply from Air Doctor

Hi there,

Thank you so much for taking the time to leave this heartwarming review. We really appreciate your feedback. Please don’t hesitate to reach out to us if you need us in future!

Rated 5 out of 5 stars
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Extremely professional and courteous…

Extremely professional and courteous service

October 12, 2025
Unprompted review
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Reply from Air Doctor

Dear Lior,

We really appreciate you taking the time to share your rating with us. We’re thrilled to hear you had a positive experience with Air Doctor – this is why we do what we do!

Rated 5 out of 5 stars
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Great service in Tokyo

Great service. Very thoughtful and thorough.

October 17, 2025
Unprompted review
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Reply from Air Doctor

Dear Rob,

We are so grateful to hear you had a positive experience with Air Doctor. Our team works hard to make sure people feel taken care of. Thank you for sharing your review with us and the community!

Rated 5 out of 5 stars
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My doctor was very thorough, kind and patient

My doctor was very kind and patient. She asked many questions and gave several options for treatment but also added her recommended treatment plan. Very kind and thorough.

October 17, 2025
Unprompted review
Air Doctor logo

Reply from Air Doctor

Dear Jeanine,

Thank you so much for this amazing review. We really appreciate you being a customer and helping to share the word about Air Doctor. We’re here for you anytime!

Rated 5 out of 5 stars
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Great app, work's perfect!

Well it just worked seamless and helped me find a doctor on my honeymoon very quickly to, that actually solved my problem

October 2, 2025
Unprompted review
Air Doctor logo

Reply from Air Doctor

Dear Andrew,

We really appreciate you taking the time to share your rating with us. We’re thrilled to hear you had a positive experience with Air Doctor – this is why we do what we do!

Rated 5 out of 5 stars
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Dr AHMED was very pleasant and easy to talk to

Dr AHMED was very pleasant and easy to understand.
l will contact him again if l need a doctor.

October 16, 2025
Unprompted review
Air Doctor logo

Reply from Air Doctor

Dear Peter,

Thanks so much for sharing your experience with us. The Air Doctor team strives to ensure everyone receives the best possible service. We’re here for you whenever you need us.

Rated 5 out of 5 stars
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Air Doctor was quick and convenient

Air Doctor was quick and convenient. I requested a Doctor on-line for a house call. The doctor appt. was scheduled promptly and he arrived on time. The exam, questions, and prescription were all good. I would expect to use them again when needed.

October 15, 2025
Unprompted review
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Reply from Air Doctor

Dear Ivan,

We are so grateful to hear you had a positive experience with Air Doctor. Our team works hard to make sure people feel taken care of. Thank you for sharing your review with us and the community!

Rated 5 out of 5 stars
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Great experience

Great experience, very easy to book an in person doctor appointment quickly.
It made the process very easy in Shanghai which was amazing considering I didn't speak the language

October 15, 2025
Unprompted review
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Reply from Air Doctor

Dear Yessenia,

We are so grateful to hear you had a positive experience with Air Doctor. Our team works hard to make sure people feel taken care of. Thank you for sharing your review with us and the community!

Rated 5 out of 5 stars
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I've used this service many times now…

I've used this service many times now for my Statin perscription as I travel around the world the last few years. Always solid always get what I need, wish I thought of this idea!

October 13, 2025
Unprompted review
Air Doctor logo

Reply from Air Doctor

Dear Alex,

Thank you so much for this amazing review. We really appreciate you being a customer and helping to share the word about Air Doctor. We’re here for you anytime!

Rated 5 out of 5 stars
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Fast connection

Fast connection
Professional attitude

October 14, 2025
Unprompted review
Air Doctor logo

Reply from Air Doctor

Dear Yehuda,

Thanks so much for sharing your experience with us. The Air Doctor team strives to ensure everyone receives the best possible service. We’re here for you whenever you need us.

Rated 5 out of 5 stars

Very supportive assistance

I had a medical urgency in Berlin and the assistance I got was fast, supportive and very kind.

October 12, 2025
Unprompted review
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Reply from Air Doctor

Dear Luiz,

Thank you so much for this amazing review. We really appreciate you being a customer and helping to share the word about Air Doctor. We’re here for you anytime!

Rated 5 out of 5 stars
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Excellent Service

I got an appointment when I wanted. Easy booking.
Dr. Gubba was excellent and provided resources for future medical care. I am very happy with the services.
I definitely recommend this company and doctor.

October 11, 2025
Unprompted review
Air Doctor logo

Reply from Air Doctor

Dear Dr. James,

Thank you so much for taking the time to leave this heartwarming review. We really appreciate your feedback. Please don’t hesitate to reach out to us if you need us in future!

Rated 5 out of 5 stars
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Became unwell in Rhodes got an…

Became unwell in Rhodes got an appointment the same day, clear communication and the dr was lovely and very thorough

October 10, 2025
Unprompted review
Air Doctor logo

Reply from Air Doctor

Dear Sara,

We really appreciate you taking the time to share your rating with us. We’re thrilled to hear you had a positive experience with Air Doctor – this is why we do what we do!

Rated 5 out of 5 stars
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Friendly and professional

First time need. Very easy to navigate. Consultation was on time. Doctor was friendly and professional.

October 9, 2025
Unprompted review
Air Doctor logo

Reply from Air Doctor

Dear Leonie,

Thanks so much for sharing your experience with us. The Air Doctor team strives to ensure everyone receives the best possible service. We’re here for you whenever you need us.

Rated 5 out of 5 stars
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The doctor who came out to the hotel…

The doctor who came out to the hotel was absolutely outstanding — professional, caring, and incredibly attentive. The clinic’s service was swift and efficient from start to finish. We truly appreciate the excellent care and prompt support we received.

October 8, 2025
Unprompted review
Air Doctor logo

Reply from Air Doctor

Dear M,

Thank you so much for taking the time to leave this heartwarming review. We really appreciate your feedback. Please don’t hesitate to reach out to us if you need us in future!

Rated 5 out of 5 stars

This service literally saved our trip

Our South American adventure from California started in Chile, and then we flew to Buenos Aires for a jam picked itinerary including flights to and from Iguazu to see the falls. After our flight to BA my ear wouldn’t pop/equalize. The pressure was incredibly painful and I couldn’t hear. This has happened before so I knew I needed to see a Dr., but here I am in another country, I don’t really speak the language, and it was late. I googled “doctors near me” and Air Doctor. Popped up. They provide a list of docs that specifies the languages they speak, if it’s a clinic or house visit, etc. Requesting an appointment is definitely a process to go through because you have to wait to see if the doc accepts your request, and if they don’t you have to choose another one. Thankfully I got in with Dr. Martin, an ENT, the next day and he literally saved our trip. Sonic you’re traveling and need a doctor I highly recommend this app, especially if there’s a language barrier.

October 2, 2025
Unprompted review
Air Doctor logo

Reply from Air Doctor

Dear Richard,

Thank you so much for taking the time to leave this heartwarming review. We really appreciate your feedback. Please don’t hesitate to reach out to us if you need us in future!

Rated 5 out of 5 stars
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Reliable and fast

Reliable and fast

October 8, 2025
Unprompted review
Air Doctor logo

Reply from Air Doctor

Dear Moti,

We really appreciate you taking the time to share your rating with us. We’re thrilled to hear you had a positive experience with Air Doctor – this is why we do what we do!

Rated 5 out of 5 stars
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Great For Tourists

I’m traveling from California in Montreal- Air Doctor was a very convenient way to get the medical attention that I needed. I had a visit from Dr. Gabriel at my hotel room and he was excellent.

October 5, 2025
Unprompted review
Air Doctor logo

Reply from Air Doctor

Dear Tom,

We are so grateful to hear you had a positive experience with Air Doctor. Our team works hard to make sure people feel taken care of. Thank you for sharing your review with us and the community!

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