Natia Lebreiro

United States

Reviews

Review of Air Doctor

Rated 5 out of 5 stars

I have had an outstanding experience…

I have had an outstanding experience with both my doctor and this insurance plan. Their quality of care is exceptional, and I truly appreciate the support I've received. Whether I'm traveling in Europe or Asia, the coverage works seamlessly, providing me with peace of mind no matter where I am in the world. It's reassuring to know that I can rely on this service during my travels.

August 12, 2025
Unprompted review

Reply from Air Doctor

Dear Natia,

Thank you so much for this incredible review! We’re so happy to hear you had a good experience with us. We’ll share this with the team to let them know to keep up the amazing work!

Review of Western Union

Rated 1 out of 5 stars

You are losing a client-

I tried to send money through Western Union services, but my son had trouble receiving it in Portugal because his name was misspelled. Even after I called directly to confirm the sender's identification, the person at Leiria shopping was unable to give him the money. I wasted time trying to resolve the issue and ended up canceling the transfer. Although I attempted to change the name, it took me five minutes to do so. As a result of these difficulties, I have decided not to use your services anymore..

May 23, 2024
Unprompted review

Reply from Western Union

Hello, Natia. We understand your frustration with the recent experience you had with our services. We apologize that the misspelling of your son's name caused difficulties in receiving the funds.
If the changes are minor, you just need to do the following:
Visit our website or app.
Once you log in, you’ll be shown your Recent money transfer activity.
Select a transfer you want to edit and then choose Show details.
If your money transfer is eligible for a name change, you'll see an Edit receiver's name link.
If you cannot find the Edit receiver’s name link, fill out the self-service form at https://www.westernunion.com/self-service-form/retail-name-change-form?country=us&language=en

If the receiver has problems collecting the money at one agent location, we kindly suggest visiting other locations.

We appreciate your input and will share it with the relevant team for further review. We aim to enhance our services constantly and hope you can give us another opportunity to continue helping you send money.