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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, clarity, and politeness. Consumers appreciate the agents' ability to thoroughly explain options, answer questions, and provide helpful recommendations without rushing them. People feel reassured and confident in their choices, thanks to the patient and professional service they receive. The user-friendly website and straightforward purchase process are also frequently mentioned as positive aspects. Reviewers highlight the reasonable prices and comprehensive coverage offered. The efficient and helpful customer service, both online and via phone, contributes to a seamless and satisfying experience. The ease of comparing different plans and the availability of detailed information further enhance the overall positive impression.

Based on these reviews

Rated 5 out of 5 stars
Verified

Initially contacted Jennifer by email, looking at the AARP special insurance package for our trip In 2027. I wanted to add cancel for any reason (CFAR), so I called and talked to Amanda. She was inc... See more

Rated 5 out of 5 stars
Verified

I've had AARDY Insurance for different occasion in a few years. I travel to my beatiful in Puerto Rico and many other places every now and then.. Your team's the courtesy, detailed explana... See more

Rated 5 out of 5 stars
Verified

Miana understood our travel agenda and asked questions about what was important to our group in terms of coverage. We chose the Flexi-Protect product with a reasonably priced additional policy for med... See more

Rated 5 out of 5 stars
Verified

Quote experience on-line was easy and convenient. I had some questions about Medical Coverage so I called. The agent, Don, was knowledgeable and explained the options clearly. He took my payment so... See more

Rated 5 out of 5 stars
Verified

From my experience, the offers are fair and the multiple options help support that final selection. I've purchased about eight policies from Aardy, but fortunately have never had to use one. So, I... See more

Rated 5 out of 5 stars
Verified

Both Destiny and Felicity were helpful in giving us the general information about the policy that would best fit our needs. Melanie filled us in on all the specifics of the policy, thoroughly answere... See more

Rated 5 out of 5 stars
Verified

This is my second time purchasing travel insurance from Aardy. This was another good experience. Talking to Duncan and getting all of the information, quote, etc. was productive and pleasant. I tru... See more

Rated 5 out of 5 stars
Verified

Duncan P, Client Manager of AARDY helped me from beginning to end by sending me an initial quote e-mail that is easy to understand. The price for Trawick International travel insurance coverage is com... See more

Rated 5 out of 5 stars
Verified

Samantha was extremely helpful in comparing two travel insurance policies I was interested in. She asked what features were important to me and immediately researched the respective policies for de... See more

Rated 5 out of 5 stars
Verified

Felicia was very knowledgeable and spoke very clearly. She was easy to understand and her explanations were on point. Getting the right coverage has never been easier. Thanks for the piece of mind.

Rated 5 out of 5 stars
Verified

Phone agent was US based and actually within an hour of where I live. Previously had 2 trips with AARDY but no claims. Very reasonable price for full coverage Cancun policy. Agent very knowledgeable... See more

Rated 5 out of 5 stars
Verified

Vanessa G. was very helpful in explaning all the details. Things can be confusing, but she was patient and knowledgable. Destiny was helpful in making the sign up easy. Destiny clarified last minute q... See more

Rated 5 out of 5 stars
Verified

Chatted on line with Jennifer who was able to answer all of my questions. I later called as I had a few more questions. I spoke to a gentleman (sorry, didn't get his name) who was also very knowledg... See more

Rated 5 out of 5 stars
Verified

Site made it easy to take a look at various policies with the highlights and premiums. I had a question and was pleased to hear a voice on the phone that i could actually understand. I appreciated th... See more

Rated 5 out of 5 stars
Verified

The policy is extremely user friendly. The pages on making claims with links and descriptions is most considerate. Your client manager Maranda was most helpful, could immediately access the proposed... See more

Rated 5 out of 5 stars
Verified

I spoke with Felicia on October 6, 2025. She was fantastic, explained the policy we needed, and stayed with me while I went through the process of printing out the form and cards. She was patient an... See more

Rated 5 out of 5 stars
Verified

Both our on-line chat person - Samantha - and follow-up phone call person - George- were articulate, clear in their description of our options, and polite. We felt no hurry to rush to a decision. Geor... See more

Rated 5 out of 5 stars
Verified

Melanie did a fantastic job explaining the process for swapping an existing policy from a cancelled trip to a new booking, as well as educating me on how add-ons can be added to the the FlexiPlan poli... See more

Rated 5 out of 5 stars
Verified

Our representative, Melanie, was very knowledgeable about the plan options we were considering. She was pleasant to speak with and cordial during our entire phone conversation. We like the one-stop sh... See more

Rated 5 out of 5 stars
Verified

Duncan answered my call right away. He answered my questions clearly. He recommended a good policy that fit my needs and did not try to upsell me. The interaction with Duncan was friendly, professiona... See more

Rated 5 out of 5 stars
Verified

I've purchased travel insurance at this site twice and both times, have had excellent, prompt, and proactive customer service from AARDY. The first time I had a delayed connection/missed flight claim... See more

Rated 5 out of 5 stars
Verified

I really appreciate the concise, but complete, explanations of the features of different plans along with the bulleted pros and cons. But the best is the cost reveal--I really hate when you HAVE to ca... See more

Rated 5 out of 5 stars
Verified

We have used AARDY on our past international travels for trip insurance and have found the purchasing experience easy and convenient. My wife and I are seniors and find the peace of mind that comes w... See more

Rated 5 out of 5 stars
Verified

Price and coverage is better than all others in comparison. The rating is for the up front process and coverages. Hopefully won't use it, will review further if we do.

Rated 5 out of 5 stars
Verified

Duncan was very helpful, informative and patient with me. Many questions were promptly answered and he did not get frustrated. I appreciated his help.

Rated 5 out of 5 stars
Verified

I have used Aardy several times and am quite pleased with your customer service. Amanda was very knowledgable and professional. She listened to my questions and answered them efficiently. She was al... See more

Rated 5 out of 5 stars
Verified

I used the chat feature. When that person did not have all the information I needed, she referred my call to another person. That person called me back in a very timely fashion and provided answers... See more

Rated 5 out of 5 stars
Verified

Serenity and destiny were so helpful and pleasant to talk with. They answered all the questions I asked ln a complete, concise, and clear manner. It was a pleasure dealing with such professional peopl... See more

Rated 5 out of 5 stars
Verified

Policy overviews were concise and easy to compare. A simple click gave more detail. I will be glad to do another review in the event I actually have to make a claim -- hoping not.

Rated 5 out of 5 stars
Verified

The agent was very personable and knowledgeable. He answered all my questions and made the adjustments I had asked for to the policy. I felt very comfortable with his explanations. I will be recomm... See more

Rated 5 out of 5 stars
Verified

When speaking with Lauren, she was very patient and helpful answering all my questions thoroughly allowing me to feel reassured about the value of this travel insurance plan. I now have no worries as... See more

Rated 5 out of 5 stars
Verified

Concise, essential comparative info in an easy to read layout allowed me to quickly scan and choose a plan that suits my needs. Purchase was quick as well and I immediately received emails of confirma... See more

Rated 5 out of 5 stars
Verified

The people that helped me with my insurance. When the policy was e-mailed to me Felicia helped me to print out everything I needed to take to Australia with me. Felicia is a wonderful people per... See more

Rated 5 out of 5 stars
Verified

Felicia was very professional and friendly. Registration was quick and easy. Documents came quickly and hopefully we will not have to use them at all.

Rated 5 out of 5 stars
Verified

Amanda was so helpful in getting me the right policy. She was courteous and professional. I enjoyed talking with her and feel completely ready for my trip.

Rated 5 out of 5 stars
Verified

After chatting and the suggestion to speak to an agent, my phone rang immediately. All my questions were answered and I was able to proceed with purchasing a policy that would meet my needs.

Rated 5 out of 5 stars
Verified

I called AARDY a few times for information. Everyone I talked to, Peter, Miranda and Destriny, was very helpful.I bought insurance after much research. AARDY had exactly what we needed.

Rated 5 out of 5 stars
Verified

I had the wonderful pleasure of working with Christianna and Duncan. They worked with me in deciding which policy would be perfect for my traveling. They answered all my questions and more. Today D... See more

Rated 5 out of 5 stars
Verified

Very easy to navigate online website and check out was simple as well. I did my research and by far this was the most reasonably price for the same coverage that other insurance companies are offerin... See more

Rated 5 out of 5 stars
Verified

Our agenda, Christiana J. Was so helpful, knowledgeable and an absolute delight answering all our questions, plus feeling as a customer so appreciated. She is a model in Excellent Customer Servic... See more

Rated 5 out of 5 stars
Verified

I had a somewhat complicated situation and Michael was absolutely amazing at sorting out the necessary details and coming up with a product that I did not hesitate to purchase. In addition to his com... See more

Rated 5 out of 5 stars
Verified

Agent was very knowledgeable and helped me get right insurance for travel This is my 4 th year of buying insurance from AARDY.Thanks

Rated 5 out of 5 stars
Verified

I had good communication with Caroline yesterday regarding quotes and then confirmed today with Marcy over the phone. Very easy process.

Rated 5 out of 5 stars
Verified

It was my first time inquiring about international travel medical insurance for my daughter that will be studying abroad. Destiny and Felicia took their time and explain in detail the coverage and ans... See more

Rated 5 out of 5 stars
Verified

George and MyAnna were both very helpful and professional. All of our many questions were answered politely.

Rated 5 out of 5 stars
Verified

They make it very easy to purchase the policy you need for your vacation had no problems I will use them again.

Rated 5 out of 5 stars
Verified

There are a lot of different travel insurance to choose from on the AARDY side. So it is easy to find what you are looking for.

Rated 5 out of 5 stars
Verified

The representative, Christianna, was very helpful, informative and pleasant. Was a pleasure to work with and talk to through the process of choosing a plan for our trip. There were so many plans to c... See more

Rated 5 out of 5 stars
Verified

Amanda understood the type of insurance I was shopping for and made suggestions on plans that would fit my need. Thanks to Amanda, I was able to pick the right plan based on her recommendation.

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Company details

  1. #6 of 103 best companies in Insurance Agency
  2. #8 of 185 best companies in Financial Consultant
  3. #13 of 189 best companies in Travel Agency
  4. #1 of 25 best companies in Travel Insurance Company

About AARDY

Written by the company

TRIP & VACATION INSURANCE MARKETPLACE

Aardy.com Travel Insurance Marketplace allows you to compare and purchase the best Travel Insurance from all major providers. Would you like to visit each travel protection carrier directly? Of course not. So, enjoy an easy experience and find the best travel insurance with Aardy.

Purchasing best rate travel insurance is simple through our Travel Insurance Marketplace. Your trip insurance quote shows you the insurance carrier, their plans, and the cost of travel insurance. You will see within the trip insurance quotation each and every carrier’s A.M. Best Rating. Your policy is issued immediately upon purchase.

There are not many tips for buying travel insurance online. But, we think that comparing among top-rated plans is one of the best.

At Aardy.com we always suggest that when you travel you should consider travel protection. You can get an anonymous trip protection quote in seconds, and compare dozens of the top travel insurance plans from many of the largest US travel insurers. Remember, you won’t find the same plans available at a better price. Price certainty is guaranteed as a result of anti-discriminatory insurance law in the US.

Aardy.com

Written by the company

Insurance - Compare & Save, Quickly
Aardy.com brings world-class insurance to our customers, so that they can travel with confidence. Give us 2 minutes, and we will show you our marketplace of insurances available to you. We treat our partners and suppliers fairly, and look to build lifetime relationships. We nurture our staff, and treat them with love and compassion. We work hard in our community, pay our taxes, and support local businesses when possible. Finally, we donate to support our Aardvark Kids of Heroes™ charity partners. Since 2018 we have been supporting Special Operations Warrior Foundation, a truly inspirational charity. Please enjoy getting to know us through our web-site. Next time you are ready to travel, we would hope that you think of us. Thank you, The Aardy.com Team

Aardvark Price Promise

Lowest possible prices

Lowest possible prices
Insurance policy prices are state regulated. So, you will not find a lower price for the same plan anywhere else. Shop in confidence with Aardy.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

40K reviews

5-star
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1-star

Replied to 89% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Very informative

Very informative, patient and very nice! I was very nervous because I never had to get insurance for a cruise before and and she put my worries at ease.

October 14, 2025
Rated 5 out of 5 stars
Verified

Very kind. Easy process.

We were helped by Destiny at Aardy this morning. She was very kind and answered all our concerns and set us up with a package we are comfortable with at a reasonable price. We were pleased with the customer service we received.

October 14, 2025
Rated 5 out of 5 stars
Verified

easy and helpful experience

There were several examples of quotes on the site, and it was easy to access the policy details. I called an agent. Vanessa was very courteous and helpful. For the coverage the policy I took, the price was much better than others I had checked elsewhere.

October 14, 2025
Rated 5 out of 5 stars
Verified

Very easy to buy the insurance

Very easy to buy the insurance, and i thought it was a good price for the coverage offered. I hope it will be as easy when its time for a claim, BUT I do not want to find out

October 7, 2025
Rated 5 out of 5 stars
Verified

Peace of Mind!

We were able to able to find the right travel coverage with recommendations from AARP. It will give us peace of mind when we travel to Vietnam.

October 7, 2025
Rated 5 out of 5 stars
Verified

Patient

Patient, supportive, answered all questions asked in a professional way.

October 14, 2025
Rated 5 out of 5 stars
Verified

Very helpful

Very helpful. Solved a problem with our online application. Polite and efficient. Destiny and Hayley were very professional.

October 14, 2025

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