I ordered the expedited charge of 15$ to get my medication. I had to email them as it was close to 2 hrs and nothing happening. I had a small window to get the medicine delivered, that is where I ch... See more
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24hrDOC is the premier telehealth company. With 24hrDOC, there is no need to wait for long periods to see a doctor. We pride ourselves in offering the highest level of healthcare for patients and their families. 24hrDOC is dedicated and focused on you, your physical and mental health, and your well-being through top-notch and convenient medical services! Benefit from affordable online doctor visits through our secure and dependable telehealth services.
3050 Post Oak Blvd, 77056, Houston, United States
Replied to 73% of negative reviews
Typically replies within 1 week
This service has great potential. It was easy to use as far as connecting with a doctor and getting a prescription filled. However, the website needs improvement. For example, if you accidentally touch the screen, it checks off additional services. You have no way of knowing because there is no way to review your total prior to check out. Most times when you make a purchase online there’s a chance to review it before submitting it through for processing. I was shocked to see an additional $30 was charged to the credit card for a back to work note which I did not want, need, or receive. I am retired and do not work. I immediately reached out through the chat and have done so daily and I am still in line from 7 days ago with still approximately another 2200 minutes remaining before I can chat with someone. I’ve emailed right away and numerous times since asking for the refund and status of it and have not gotten a response. Finally, after five days they responded that they’ll check the status of it and have never responded again. I contacted them directly since their website advertises that they do offer refunds. The representative on the phone said she was unable to refund me and that she’d reach out to management. She assured me that she would call back or text me and that was a week ago and I have heard nothing seven days later. This issue has not been resolved and customer service is absolutely inadequate. They are pretty much nonexistent and when you do finally get someone, there is no follow through. This has been a very frustrating and timely experience and as a result, I will not use or recommend them again.
Thank you so much. I sure appreciate it. Just got my prescriptions delivered when you don't feel good. And you're working at home. It's nice to be able to do this! Great service!
My experience was great because my mouth is swollen I have an infection from a cut gum and it's very painful. I didn't have to worry about getting ready to go into an office to see a dentist. As soon as I got out of work my prescription was ready and I went and picked it up so simple.
They did exactly what they said they would. Thanks!!!!
Super easy to get urgent health care! I got my antibiotics in about 4 hours.
Ease of service was great. Prescription at my pharmacy in a few hours. One time charge only. No monthly recurring fees. Highly recommend
It was the most easiest and fast website that I've been to and now I'm not in pain no more so thank you
So easy and grateful for this service, quick too!
Very satisfied with it made it super easy needed a antibiotic for a infected tooth and at very low cost..Way cheaper than going to a clinic especially without insurance.
Waist of 40 dollars called in a medication that didn’t even make sense for symptoms
The process was quick and easy and I was able to get amoxicillin without a problem
I like the Upfront and reasonable pricing. Convenient especially when not feeling well enough to venture out.
Fantastic,my wife contacted them , answered the questions and everything went smoothly. Thank you all for your help.
Mark
My symptoms were not taken seriously and I was recommended over the counter medication. I will have to make another appointment and take time off from work to see someone that will at this more serious. Thanks for wasting my time and money.
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