Punctual, helpful, informative and convenient- every person we interacted with, every part of the experience.

Great experience very easy to rent unit , employee was kind and helpfu and the units are easily accessible and very clean! The prices are great and they support breast cancer research!!!

On time, took great care to wrap the item, helped me move furniture in my house to get it out. Amazing! 

Clerk was very helpful and offered assistance at the unit if I needed it. The unit was clean and roll up door was easy to use.

Company is very attentive and quick to respond to questions. Entire process is very easy.

My first time with them and the experience was great. No hidden fees, helpful movers. No complaints👌🏿 .

Granero did everything we'd expected them to do and did it well. Communication and support was great. Our belongings arrived smoothly and safely from Los Angeles to Stockholm within the stipulated time. I'd recommend them anytime. Granero subcontracted the last leg from Rotterdam to Stockholm to Schmidt Global Relocations and they also performed without any flaws. 

Moved into a unit today and I can't expressHow calm and efficient Mia at the front was for me. I can tell she was busy.And had a busy day ahead of her, but he realized the situation of mine needed attendance, and boy, did she help. Looking at a few options, she helped me with everything that was needed with the best attitude. It's hard to find people that care not only for their job but the importance of care for other people too. Thank you today, you rock!

We relocated from Texas to North Carolina in May of this year. We were originally quoted $18,000. We moved out of a 3800 sq ft house, so admittedly have a lot of stuff. They requested to come over to start packing, and that day we were informed that there would be an extra $3,000 charge since we live on a hill. Tommy actually looked up our house on GoogleEarth the day the reservation was made. IF THERE HAD BEEN A PROBLEM GETTING THE TRUCK TO OUR HOUSE THEY COULD HAVE TOLD US AT THAT TIME.They didn't.
When the showed up to pack the day before we were scheduled to move, the crew chief told me about the extra $3000 charge. When I balked about the last-minute charge that we hadn't planned for, he sent the packers OUTSIDE and yelled at me, saying that if I didn't like it, they could pack up and leave and we could find another company. We were kind of over a barrel at that point, and felt we were stuck. When I told him we would be leading a negative review, he said to write whatever I wanted to...they would refute it, and it wouldn't make a bit of difference. HE LITERALLY YELLED AT ME.
On top of this one packer hung around and tried to guilt me into a tip, even after I explained that we just didn't have it due to the extra $3000 we had been charged at the last minute.
Everything has now been unpacked, and some antique items are missing, and we have found items stuffed in supposedly empty suitcases, and some boxes had ZERO labeling. 
On top of this, some items were broken; some pieces were antique and had sentimental value. They just weren't packed well. I was told we couldn'tfile an insurance claim because we don't have all of the paperwork, even though I found everything I was given.
I was told that THEY dont have copies of anything. Why not???
We would NEVER, EVER recommend this company to anyone. Ever.​
PS- after reading other reviews of this company, I discovered our experience of being suddenly upcharged isn't uncommon for this company. Do your homework and then RUN!!

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