Easy instructions. Quick service. Keep you updated every step of the way.

The open line of communication. The whole process was easy and well laid out 

Jesper always a pleasure to deal with just bought 2nd Rolex from Investment Watches. Shipping overnight and packaged beautifully!

I need an envelope to send more gold jewlry. Do you all get silver jewlry? 

I had a very enlighten and educational experience.   Robin was kind and informative on the products that was selling.

Was worried at first but spoke on phone them, very professional and great quote! Will use again

The team was great and help me effectively purchase the ring online. They are continuing to work with me on getting my product. Appreciate the professionalism. 

I stopped into Provident Jewelry because they have a good reputation and had a very good rating on-line.  I have worked with another jeweler in Jupiter for my entire adult life (35+ years) but they recently sold to another owner and I don't know anything about the new owners.  Anyways, I was working with Janie at Provident looking for a particular bracelet.  She was wonderful and was very interested in helping me find the exact bracelet I was looking for.  We had no luck, but I left her my number in case she found anything.  She reached out to me a few days later to let me know she had found the bracelet I was looking for but it was with a competitive jewelry store.  I told her that was amazing customer service and next level support even if it meant giving my sale to a competitor.  I will definitely be working with Janie and Provident Jewelry in the future.  They are wonderful and I now see why they are rated so highly by others!  Thanks Janie!       

Sent in a pen for service and authentication. We sent a quote to complete the service once the pen had arrived. I assumed the pen was authentic as they sent me a picture of it and quoted me for the work. A few days later, I received a refund, but no explanation of why. I called and was told the pen was not authentic, which was fine but it would’ve been nice if they had contacted me to let me know instead of me having to call them. I asked for  proof so that I could show the seller and receive a refund.They sent an email and explanation with a picture that was helpful. However, this is where they went downhill. I had to call three times to get the watch sent back to me and was always told it would be going out that day or the next. After that, I was told that it would go out on the day that I called – they created a label but still have not sent it. They have now had the pen for six working days since saying it would be sent back and I have already paid for the return shipping.

We had such a wonderful experience at Karats! Andy and Kristin went above and beyond to help us with our engagement ring and wedding band purchase from Verragio. They were knowledgeable, patient, and made the entire process feel easy and enjoyable. The attention to detail and care they put into helping us find the perfect rings truly stood out. We couldn’t be happier with our experience and highly recommend Karats to anyone looking for quality jewelry and exceptional customer service. Thank you, Andy and Kristin, for making this such a special experience!

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Recently reviewed companies

Express Gold Cash

Diamonds USA

Investment Watches

Quick Cash For Gold LLC

CIRCA

Gold to Cash

TriJewels

Provident Jewelry E-commerce

My Jewelry Repair

KARATS JEWELERS

Newest companies

Cash 4 Your Gold USA

Fredericsfinejewelers

Quick Cash For Gold LLC

Venusjewelers

BNG TREASURES

Chevaliere Prestige

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Doluxurys

Labgrowncarats

Heerok Jewelry

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