They refuse to issue refunds even if…
They refuse to issue refunds even if you never use the proxies, despite EU consumer law clearly granting that right. Terrible customer service, they’ll say anything to avoid giving your money back. I had to involve my payment provider (Revolut) to get the issue handled, because they simply refused to cooperate.
October 29, 2025
Unprompted review
Reply from MarsProxies
Hello Alessandro,
Thank you for taking the time to share your feedback. We understand your concern and appreciate you bringing this to our attention.
If you have any further questions or concerns, we are here to assist you.