lovely store BUT bad customer service…
lovely store BUT very arrogant employees!!
I went to the store this evening to look for a specific item I saw online. I couldn't find it; therefore, I went to the employee to ask for help. I approached her, saying "sorry..." She immediately stopped me, put her hand up (stop sign) and continued walking. I was shocked, confused, angry... I NEVER HAD SUCH DISRESPECTFUL BEHAVIOR FROM STORE EMPLOYEES until this evening, I am still in shock...
Reply from Søstrene Grene
Dear Dounia,
Thank you for your enquiry and feedback.
We are deeply sorry to read this. We wish for all visits to our stores to be a lovely experience. You are more than welcome to contact us via email with further information so we can direct the feedback to the relevant department and team.
We wish you a lovely day.
Kindest regards
Søstrene Grene