Advertising items and free and then charging my card is illegal. Scamming at best. DO NOT BUY ANYTHING FROM THESE PEOPLE!
October 26, 2025
Reply from Booksi
Hi Ribbon,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
To clarify, while the survey covers the main cost of the trip, we do need to point out that the invitation stipulates that customers remain responsible for paying mandatory taxes and fees. These charges are necessary to cover local requirements and administrative costs associated with the booking.
A representative will be reaching out to you shortly, but please feel free to also contact us at support@booksi.com. We're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.