Hidden fees and caveats, deceiving
A lot of things were not mentioned up front; having to call a phone number to confirm, saying you could pick dates within 18 months but only Sundays-Wednesday were available for the next 8 months, hidden fees, etc.
Reply from Booksi
Hi Leslie,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at support@booksi.com, we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team