The advertisement I clicked on said…
The advertisement I clicked on said "pay nothing now". That was a lie and I was charged $80. I understand I will need to pay taxes and the hotel fee once I book the stay, but it was not clear that I would be charged. There was no dollar amount when I entered the CC so I don't appreciate being charged at this time.
Reply from Booksi
Hi Alyssa,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at support@booksi.com, we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team