Absolutely dreadful experience
Absolutely dreadful experience, bought 2 jackets advertised as UK size 20, when I got them they were a size 14 at most. Had to email the company 5 times to try to get my money back, each time they kept offering a % off the products rather than a full refund and also insisted I had to pay to return them to China despite the products not being as advertised. Very poor service.
Reply from Lasmir
We’re truly sorry to hear about your negative experience and the issue with the incorrect sizing. Please contact us at hello@lasmir.com, we’ll personally review your order and ensure that your case is handled fairly and transparently. Sometimes, due to a sudden surge in demand, our local stock was completely sold out. To ensure you receive your order without delay, we are currently shipping directly from our factory located in China.
Best regards,
Lasmir customer service