They took forever to verify and then I…
They took forever to verify and then I had to message just to get the welcome bonus and still can’t be told when that will come
October 23, 2025
Unprompted review
Reply from PokerStars
Hello. Thanks for your feedback — we’re sorry to hear about your experience. We understand it’s frustrating when verification and bonuses take longer than expected. If you're still in need of assistance, please don't hesitate to reach out to us through our social media channels so we can follow up directly. Best regards!