Very hard to communicate with Little…
Very hard to communicate with Little Black Dress when you have a problem. They are great at communicating when you are buying but not when you are returning a product. They ignore your emails. There is no phone number to contact then. You can only communicate via email. Customer service is not great. I have been emailing them for the past four weeks and I’ve only had one response that doesn’t help me or explain when I will be refunded.
Reply from Littleblackdress.co.uk
Hi Katey, we're really sorry to read your review - can you please share your order number and we will attempt to resolve your query as soon as possible. We have been experiencing very large volumes but this is no excuse, we are also looking to set up a live chat which should help us respond more quickly. Customer Team