Professional and Helpful
Even though it was some time between when my mouthpiece broke and I finally reached out, everyone at Novaalab were understanding and kind. Once I figured out how to send a photo, Novaalab immediately reached eout to me and sending the replacement with no additional charge. I have used them for many years and am pleased with their red light therapy. The mouthpiece has helped my gums exceedingly.
Reply from NovaaLab LLC
Thank you so much for your kind words and for taking the time to share your experience! We’re truly glad to hear that our team was able to assist you and that your replacement process went smoothly.
It’s wonderful to know that you’ve been using our products for many years and that the mouthpiece has helped your gums so much. Your continued trust and support mean a lot to us!