Avoid at all costs
Avoid at all costs because they only want your money, and will not provide you the services that you've paid for. Their auto-billing and costs are ridiculous, and while there is promise to work with you for insurance purposes post-payment, they do not help you as they have already been paid by you. There is no incentive for them to help you to (1) receive the services you've paid for, and (2) receive reimbursement from insurance.
Reply from Better Speech - #1 Online Speech Therapy
We’re sorry to hear about your experience, but we’d like to clarify a few important details. Our goal is always to provide high-quality speech therapy services and full transparency about our pricing and billing.
We currently offer two plans:
Silver Plan – $99 every 4 weeks, includes 1 live session with a licensed Speech-Language Pathologist and 3 AI practice sessions with our Speech Helper, Jessica.
Gold Plan – $319.80 every 4 weeks, includes 4 live sessions with a licensed Speech-Language Pathologist.
These plans are clearly shown during sign-up, and billing occurs automatically every 4 weeks unless canceled.
Regarding insurance, Better Speech operates as a private pay service. If you wish to seek reimbursement through your insurance, we are happy to provide you with a Superbill after each billing cycle to help with your insurance claims. It is the client’s responsibility to verify reimbursement eligibility with their insurance provider.
We’d be happy to review your account to ensure everything was handled properly — please contact us directly at info@betterspeech.com so we can assist you further.