Good customer care
Talked with Tariq in customer care and he made sure I got my receipt and walked me through the terms of the offer. Not great to have to arrange all this with customer care but I am satisfied with the results after his help.
Original review: Seems like a total scam! Charged my credit card then demanded I call a number or my purchase wasn’t finalized. Tried to call the number (already seemed sketchy) and it automatically blocked my call.
Reply from Booksi
Hi Julia,
We’re truly sorry to hear about your experience — we completely understand how concerning that must have felt. Please rest assured that Booksi is a legitimate and trusted travel company, and your purchase remains secure.
We apologize if the process caused any confusion or if you experienced issues reaching the number.
A representative from our team will be reaching out to you to review your booking and ensure everything is properly finalized. We appreciate your patience and the chance to make this right for you.
Best regards,
Booksi Support Team