The advisor was approachable
The advisor was approachable, knowledgeable, and responsive, which made it easier to navigate sensitive conversations and complex decisions. Their ability to interpret policy clearly and offer tailored advice gave me confidence in the process. It also helped reduce delays and uncertainty, allowing me to focus on supporting the clinician and maintaining service continuity. Having that dedicated support felt like a partnership rather than just a transactional service.
July 10, 2025
Unprompted review