Avensure Ltd Reviews 1,560

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the consistent support and reliability they receive. Many reviewers highlight the value of having a dedicated advisor who is clear, responsive, and provides straight-to-the-point guidance. People feel reassured knowing they have someone they can count on for support whenever needed. Consumers also value the team's responsiveness, efficiency, and the ability to redirect them to the appropriate department without delay. The positive experiences extend to the staff's professionalism, expertise, and ease of collaboration. Reviewers feel supported in managing HR matters effectively, with advisors offering clear, practical, and tailored advice. The quick response times and the availability of advisors, even during unsociable hours, are highly valued. Customers express that the service is worth every penny, providing peace of mind and helping their businesses run smoothly.

Based on these reviews

Rated 5 out of 5 stars

I’ve been working with Jay and I couldn’t be happier with the service. Having a designated advisor makes such a difference — it feels personal and tailored to my situation. Jay always provides clear... See more

Company replied

Rated 5 out of 5 stars

I was able to speak to the same advisor who knew all the history of any issues I was having. Jay was very knowledgeable, helpful and always gave the best advice. The communication has been great and... See more

Company replied

Rated 5 out of 5 stars

Sheamus did an amazing job assisting my company and I every step of the way through an employment situation. His advice was clear and consistent and we never felt alone at anytime. His attention to... See more

Company replied

Rated 5 out of 5 stars

I have been using the services of Avensure for almost a year now and highly recommend them. As a small business owner their expertise and guidance is so valuable to me. They are both professional and... See more

Company replied

Rated 4 out of 5 stars

I am very pleased with the quality of service provided, especially by Sheamus M., who always responds promptly and takes action quickly. His professionalism and dedication truly stand out. Highly reco... See more

Company replied

Rated 5 out of 5 stars

Sheamus Mayall was very friendly and helpful which is great when you're dealing with stressful workplace situations. He was able to tailor the advice based on evolving situations and got back to me pr... See more

Company replied

Rated 3 out of 5 stars

Hi. Unsure about experience with Avensure at the moment as over the last year or so its been a bit hit and miss with advice and answers. lately I have had good communications with our ad... See more

Company replied

Rated 5 out of 5 stars

As a new Company we partnered with Avensure for our HR requirements and within a few weeks we needed urgent help and advice regarding a performance/capability issue. The response was swift and extreme... See more

Company replied

Rated 5 out of 5 stars

Excellent service by Gemma - our Accountants initially recommended Avensure as they had a cause to employ their services. We are a small business, cannot afford a full time HR Advisor. Avensure are... See more

Company replied

Rated 5 out of 5 stars

Jay Dooley has been working with us to handle a very difficult, and evolving, employee situation. His support, and guidance has been invaluable in reaching a satisfactory conclusion. Thank you, Jay.... See more

Company replied

Rated 5 out of 5 stars

Having a dedicated HR Advisor is invaluable for a small business such as mine. Di-Anne has been professional in all aspects of the dealings with the company and we strongly recommend their services. W... See more

Company replied

Rated 5 out of 5 stars

From start to finish, the service from the Avensure team was truly professional. They went above and beyond to ensure everything was handled smoothly and correctly. Communication was clear, support... See more

Company replied

Rated 5 out of 5 stars

We’ve been extremely happy with the service provided by Avensure. The team is always responsive, quick to assist, and very efficient in addressing our needs. Even if we reach out to the wrong depa... See more

Company replied

Rated 5 out of 5 stars

I’ve found the service from Avensure to be consistently supportive and reliable. Having a designated advisor, in my case, Jay Dooley, has been a real benefit. It makes a big difference to speak with... See more

Company replied

Rated 5 out of 5 stars

Avensure Ltd. are simply fantastic! I have no problem at all giving a 5 star review for their services, but I must point out that Sheamus is INCREDIBLE. He always responds swiftly, always makes time f... See more

Company replied

Rated 5 out of 5 stars

Been working with Avensure for a couple of years now and cannot fault the support i have received Sheamus Mayall & Chantelle Thornton who assisted recently are very knowledgable and go out of there w... See more

Company replied

Rated 5 out of 5 stars

Avensure are awesome and 100% worth every penny we pay. Kyle Doherty is my go to advisor as he is always really helpful and supportive. He takes the time to explain the process and answer my never end... See more

Company replied

Rated 3 out of 5 stars

In the main, Avensure has been a good experience and help pull the company forward in terms of process and policy. Great introduction from initial pitch to the helpful on-boarding. Marked down due to... See more

Company replied

Rated 5 out of 5 stars

We have been working with Avensure for the last 6 months and all our communication is excellent. We have a designated advisor (Ayeh) who is professional and responds to our issues / situations extrem... See more

Company replied

Rated 5 out of 5 stars

I have always found the advice & guidance Avensure provide (especially my recent experiences with Selina Woodall & Sue Rhodes) to be first class. Unlike other HR providers who I have worked with (who... See more

Company replied

Rated 5 out of 5 stars

regular contact, sound advice allowing us to operate confidently. The world of employment is so complex and it can be worrying when you have to act on arising situations, fortunately Avensure were... See more

Company replied

Rated 5 out of 5 stars

Having to address problems in the workplace can be stressful and time consuming but having the help of this company has been a weight lifted .Having a dedicated adviser as really helped us and give u... See more

Company replied

Rated 5 out of 5 stars

Having worked with David on several projects over the past few months, I can say that his advice has been absolutely invaluable! At the end of a phone / email, we have received great advice which... See more

Company replied

Rated 5 out of 5 stars

As a new customer to Avensure I have been hugely impressed with the reponse and support I have been given. Having had a fresh complex staffing issue, having a dedicated advisor has been so valuable.... See more

Company replied

Rated 5 out of 5 stars

Good customer service from the advisors at Avensure. Always someone to speak to, never have to wait and excellent advice. Our designated advisor Sheamus is always so helpful and happy to help. We a... See more

Company replied

Rated 5 out of 5 stars

We are the customer of Avensure for few years now. We’ve had a great experience with this company. They are consistently supportive and reliable. From the start, we were allocated a dedicated advisor... See more

Company replied

Rated 5 out of 5 stars

We have had an excellent experience with Avensure. They are very professional, highly experienced, and extremely easy to work with. A special mention must go to Micah and Sue, who are both outsta... See more

Company replied

Rated 5 out of 5 stars

I had a designated HR assistant who helped me through difficult situations with great advice and listening skills. Was able to contact her at all times and the responses were very prompt

Company replied

Rated 5 out of 5 stars

ALFIE OUR ADVISIOR WAS REALLY RESPONSIVE . HE WAS ALSO VERY ACCOMADATING TO OUR NEEDS . WE WERE VERY HAPPY WITH THE ADVICE GIVEN BY HIM AND HAPPY WITH THE OUTCOME .

Company replied

Rated 5 out of 5 stars

Accurate advice which often we don't want to hear but we need it to stay compliant. Makes us stop and think before acting on impulses with staff.

Company replied

Rated 5 out of 5 stars

You always get a speedy response and they people are very helpful and at the end of the phone when ever you need them.

Company replied

Rated 5 out of 5 stars

Response and guidance has been spot on and where possible they allow you to have a serious thinking of the best possible actions to take. They fulfill their role to guide but not to impose of the deci... See more

Company replied

Rated 5 out of 5 stars

We signed up to Avensure in March 2025 due to us being a small business with no HR department as such. Being able to contact them for advice whenever needed gives us peace of mind that we are always... See more

Company replied

Rated 5 out of 5 stars

U&I Care joined Avesure in January 2025 and since then we have been consistently impressed by the organisations professionalism and proactive approach. Having a dedicated team that takes th... See more

Company replied

Rated 5 out of 5 stars

Avensure has helped with expanding our HR knowledge, we have gone to them for further advice with a couple of issues and they both clarified and supported our response to the issue

Company replied

Rated 5 out of 5 stars

Avensure has been very helpful from reviewing our agreement, staff handbook, to staff issues with sickness policy, mental health issues etc. The designated consultant has been very efficient and respo... See more

Company replied

Rated 5 out of 5 stars

Recently worked with Alfie as a dedicated advisor to navigate a HR issue we needed to resolve. Invaluable advice that made sure we followed protocols and were safeguarded as a business. Would recommen... See more

Company replied

Rated 5 out of 5 stars

I really like working with the Team at Avensure. They are very quick to respond and are very good at reassuring you if you have an issue. They give me peace of mind when supporting a team of employee... See more

Company replied

Rated 5 out of 5 stars

I have been very satisfied with the service I have received since becoming an Avensure member. I have been assigned my own dedicated advisor (Sheamus Mayall) who is knowledgeable, approachable and rig... See more

Company replied

Rated 5 out of 5 stars

I have been extremely impressed with the service provided by Avensure. The advice I receive is always clear, practical, and tailored to our business needs. The speed of response is outstanding, an... See more

Company replied

Rated 5 out of 5 stars

Pleased with service - there when you need them. I dealt with Craig Stewart who looked at the situation from my point of view (the employer) which was so refreshing. Would recommend.

Company replied

Rated 5 out of 5 stars

One of my staff didn't show up for work after a holiday and I was lost as to what I should do. I realized that there was more to compliance than being a fair employer, the legal obligations for an emp... See more

Company replied

Rated 4 out of 5 stars

David is very supportive, understanding and helpful. The hr employment service is good however health and safety along with care policies are a waste of time.

Company replied

Rated 5 out of 5 stars

Jay has been truly exceptional in helping me navigate a particularly challenging situation. I only have positive words to say about this company - very highly recommended

Company replied

Rated 5 out of 5 stars

Amanda is brilliant, always available, follows up in writing and always gives me the confidence I need to take on any issue that may arise

Company replied

Rated 5 out of 5 stars

Alfie Hand from Avensure has been great! Always really helpful, particle & friendly advice! Thank you Alfie Hand

Company replied

Rated 5 out of 5 stars

Amanda and the team provided swift guidance with clear and useful insight into the process.

Company replied

Rated 5 out of 5 stars

Excellent service and advice. All staff I spoke to were polite and professional. Special mention to Ayeh and Jasmine.

Company replied

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Company details

  1. Legal Services
  2. Employment Attorney
  3. Human Resource Consulting

Written by the company

At Avensure we work hard for our customers supporting them in HR, Employment Law, and Health & Safety, and these efforts have been recognised with the awards that we have won. We provide our clients with a complete service offering advice and guidance, training, taking preventative measures, as well as contractual implementation. By looking at some of the Avensure reviews, you will see what our customers think of us and the way that we help to ensure that they are fully compliant with Health & Safety and employment law. Here at Avensure, we know just how important our team members and advisors are, which is why we invest a lot of time, effort, and money to ensure we have the highest skilled advisors within our industry. Looking at some of the Avensure service reviews you will see how many businesses appreciate the service that we provide, and when there are Avensure complaints, we use these as tools to refine and improve the service that we offer to all our customers. An Avensure comparison between other companies that provide a similar service will show that we are well regarded within our industry, not only from our peers but also by our customers. If you lack knowledge in critical areas such as HR, Health & Safety, or Employment Law and need professional advice to ensure that your company is compliant with current legislation, contact us today and let us help you grow and nurture your business.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

The advisor was approachable

The advisor was approachable, knowledgeable, and responsive, which made it easier to navigate sensitive conversations and complex decisions. Their ability to interpret policy clearly and offer tailored advice gave me confidence in the process. It also helped reduce delays and uncertainty, allowing me to focus on supporting the clinician and maintaining service continuity. Having that dedicated support felt like a partnership rather than just a transactional service.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amanda is always supportive and…

Amanda is always supportive and proactive. every time we have issues she support the company. She completes all tasks within time and she always advices us.
Also everytime if we need some staff contracts updated and reviewed rhey always respond on time and make sure its updated

October 13, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Patience. I'm glad to hear that Amanda's proactive support have been so helpful.

Rated 5 out of 5 stars

Running a busy club in Lincolnshire and…

Running a busy club in Lincolnshire and the issues we encounter from staff and customer Avensure Ltd advice and govenance in all matters has been invaluable. The club has built an excellent working relationship with the staff at Avensure, and no amount of explanations are too much trouble. The club can function smoothly in the knowledge of professional company behind them.

October 1, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for your feedback Steven. I'm delighted to hear that our advice has been invaluable in helping your club operate smoothly.

Rated 5 out of 5 stars

I was able to speak to the same advisor with valuable advice

I was able to speak to the same advisor who knew all the history of any issues I was having. Jay was very knowledgeable, helpful and always gave the best advice. The communication has been great and overall I am very pleased with the service provided and would highly recommend their services

September 19, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Ellen. I'm glad to hear that Jay's knowledge and guidance made such a difference for you.

Rated 5 out of 5 stars

Sheamus did an amazing job assisting us

Sheamus did an amazing job assisting my company and I every step of the way through an employment situation. His advice was clear and consistent and we never felt alone at anytime.
His attention to detail, understanding and dedication made us feel like we were his only client and nothing was to much trouble.
The experience we have received from him is nothing less than 5* and we will definitely recommend using this company based on his work.

October 10, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for taking the time to write such a kind review Maxine. It's great to know that Sheamus's attention to detail and dedicated support made you feel fully supported.

Rated 5 out of 5 stars

Support

As a new Company we partnered with Avensure for our HR requirements and within a few weeks we needed urgent help and advice regarding a performance/capability issue. The response was swift and extremely helpful and we quickly resolved the situation favourably.

October 9, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for your feedback Shirley. I'm so pleased to hear that our team was able to provide you with swift and effective support when you needed it.

Rated 4 out of 5 stars

I am very pleased with the quality of…

I am very pleased with the quality of service provided, especially by Sheamus M., who always responds promptly and takes action quickly. His professionalism and dedication truly stand out. Highly recommended!

October 9, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Jess. I'm delighted to hear that Sheamus's dedication, professionalism and responsiveness have stood out to you.

Rated 5 out of 5 stars

Very Helpful Staff

Aislinn Browne was very responisve and helpful

October 9, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Kelly, I'm pleased Aislinn has been a help for you.

Rated 5 out of 5 stars

Avensure has helped with expanding our…

Avensure has helped with expanding our HR knowledge, we have gone to them for further advice with a couple of issues and they both clarified and supported our response to the issue

July 1, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Teresa. I'm glad to hear that our team has been able to clarify and support you while expanding your HR knowledge.

Rated 5 out of 5 stars

I’ve been working with Jay and I…

I’ve been working with Jay and I couldn’t be happier with the service. Having a designated advisor makes such a difference — it feels personal and tailored to my situation. Jay always provides clear, constructive advice and takes the time to explain things properly.

What really stands out is how responsive he is — he always picks up the phone, no matter how many times I call, and replies to emails straight away. It’s reassuring to know that support is there whenever I need it. I can genuinely see the value in the service and would highly recommend!

October 6, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for such a great review. I'm so pleased to hear that Jay's clear advice and responsiveness have made such a positive difference for you.

Rated 5 out of 5 stars

5 star service as alway

You always get a speedy response and they people are very helpful and at the end of the phone when ever you need them.

October 8, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Lisa. We really appreciate taking the time to write a review for us.

Rated 5 out of 5 stars

Jay from Avensure is fantastic

Jay has been truly exceptional in helping me navigate a particularly challenging situation. I only have positive words to say about this company - very highly recommended

October 6, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for your review Joanna. I'm glad to hear that Jay’s support helped you navigate a challenging situation.

Rated 5 out of 5 stars

highly recommend Avensure

From start to finish, the service from the Avensure team was truly professional. They went above and beyond to ensure everything was handled smoothly and correctly. Communication was clear, support was thorough, and their expertise made a real difference in dealing with our employee matter.

I’d highly recommend Avensure to any business looking for reliable and professional HR support.

October 5, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Lucy. It's great to hear that you've felt supported by our services.

Rated 5 out of 5 stars

Avensure and Jay Dooley Recommendation

Jay Dooley has been working with us to handle a very difficult, and evolving, employee situation.
His support, and guidance has been invaluable in reaching a satisfactory conclusion. Thank you, Jay.
I have no hesitation in recommending Jay, and Avensure to others.

October 3, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for sharing your experience of our services. I'm pleased to hear that Jay’s guidance was invaluable in navigating a challenging situation.

Rated 5 out of 5 stars

Excellent service by Gemma

Excellent service by Gemma - our Accountants initially recommended Avensure as they had a cause to employ their services. We are a small business, cannot afford a full time HR Advisor. Avensure are the next best solution. You are given a dedicated advisor from start to finish for each query, eliminating the need to keep repeating your case, we have always received very prompt guidance either by telephone or email or both if need be every step of the way. Draft minutes, letters and advice well ahead of the next stage all prove invaluable and is so reassuring to know you are legally meeting all of the required standards. Avensure have updated all of our Statement of Particulars and Employee Handbooks - we would highly recommend them and also puts our company at ease knowing we have the expertise behind us.

September 12, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for your detailed review Jayne. I'm so glad to hear that Gemma has been able to provide prompt, practical, and reassuring support across your HR needs. It’s great to know that having a dedicated adviser has made the process easier and given you confidence that your business is fully compliant.

Rated 5 out of 5 stars

Adam from Avensure has been great

Alfie Hand from Avensure has been great!
Always really helpful, particle & friendly advice!
Thank you Alfie Hand

October 2, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for your kind words Connie. I'm thrilled to hear Alfie has been helpful and provided practical and friendly advice.

Rated 5 out of 5 stars

I have been using the services of…

I have been using the services of Avensure for almost a year now and highly recommend them. As a small business owner their expertise and guidance is so valuable to me. They are both professional and friendly.
My dedicated advisor Sheamus Mayall provides prompt and efficient support, and has time to listen and help me through my concerns. His manner is very professional, knowledgeable yet still has the human touch to help through any situation. I highly recommend Avensure to anyone considering their services.

October 1, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for your thoughtful feedback. I'm delighted to hear that Sheamus has been able to provide both professional and supportive guidance, and that our services have been valuable to you as a small business owner.

Rated 5 out of 5 stars

Professional, efficient and responsive service, highly recommended

Avensure has been very helpful from reviewing our agreement, staff handbook, to staff issues with sickness policy, mental health issues etc. The designated consultant has been very efficient and responsive when dealing with our enquiries, as well as following up enquiries. A highly recommended service to most employers.

October 1, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for taking the time to write us a review Nong. I'm really pleased to hear that your consultant has been responsive and efficient across a range of HR matters.

Rated 5 out of 5 stars

Great Service

I’ve found the service from Avensure to be consistently supportive and reliable. Having a designated advisor, in my case, Jay Dooley, has been a real benefit. It makes a big difference to speak with someone who knows our business and can provide advice that’s specific to our needs, rather than general guidance.

Jay’s advice is always clear, well-informed, and practical, and I appreciate the way he communicates, it’s constructive, collaborative, and easy to understand. I feel confident knowing I have access to expert support when I need it, and overall, I see strong value in the service Avensure provides.

October 1, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for your feedback Kat. I'm delighted to hear that you've found Jay's support to be clear, practical and tailored to your business' needs. Having that consistent relationship with a dedicated advisor is exactly what we aim for, so it's great to know it's made a real difference for you.

Rated 5 out of 5 stars

Sheamus Mayall was very friendly and…

Sheamus Mayall was very friendly and helpful which is great when you're dealing with stressful workplace situations. He was able to tailor the advice based on evolving situations and got back to me promptly each time.

September 23, 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Danny. I'm so pleased to hear that Sheamus has been helpful in stressful situations.

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