Mai

I want to express my sincere appreciation to Mary from the Bitunix Retention Team for her outstanding support.

My account was recently restricted for review, and the situation was quite stressful for me. Mary handled my case with great professionalism and empathy. She kept me informed throughout the process, pushed internally for a faster resolution, and always responded clearly and politely to my questions.

Thanks to her efforts, my account was restored, and I can continue trading as usual.