They say 8 days to process an order is policy
So I put in an order for three candles. After three business days, I inquired why my order had not yet been even processed at the warehouse. On the fourth day, I talked to Marta in customer service and she said that the Yankee candle company policy is eight days to process an order before creating a shipping label! So I just wanted everyone to know they’re horrible company policy! My order was processed on the fourth day to be picked up for shipping. Buyer beware!
October 12, 2025
Unprompted review