Our flight from Dalaman to London…
Our flight from Dalaman to London Stansted was very difficult for my husband Mr David Maunders he disabled and because the flight was changed his seat number change too from row 5 to Row 15 making it was hard for my husband to walk with two walking sticks to used the toilet when staff are working and selling goods we have never had any problems with jet2 until 9th October 2025 no reason was given only that able people was given my seat number
Reply from Jet2.com
Hi Jacqueline,
Thanks for your review.
I'm sorry to read about your recent experience.
If you would like us to investigate the points you've raised, kindly send details of the issues you faced by visiting our website at www.Jet2holidays.com/contact-us. A member of our friendly team will then be in touch in due course.
Thanks again for your review.
Kind Regards,
Gemma Stocks
Customer Service Executive Support