Reply from Jet2.com
Hi John,
Thanks for your review.
I'm sorry to read about your recent experience.
If you would like us to investigate the points you've raised, kindly send details of the issues you faced by visiting our website at www.Jet2holidays.com/contact-us. A member of our friendly team will then be in touch in due course.
Thanks again for your review.
Kind Regards,
Gemma Stocks
Customer Service Executive Support