First Transaction
The process was fast and easy. I was able to procure my bond without problem. However, the Fedex tracking label was not provided with the confirmation email, so I needed to contact your customer service. The issue was resolved immediately.
The next, and probably biggest issue, was packing. The bond was wedged into the envelope in such a way, that upon opening the envelope to retrieve the contents, it partially ruined the document.
I will be contacting Surety today to resolve the issue. Other than the described, this was a pleasant transaction and will be sure to do business with them again.
October 15, 2025