Bob D

My bag purchased as a gift 2 years ago the latch was damaged and broke off. I guess bc of the amount of time that passed they couldn't find the email associated with the original order. After going back and forth, Armely was able to figure it out, created a list of what they needed, and after submission of a picture, current mailing address and phone number Armely promptly shipped me a brand new replacement bag under warranty. Solgaard stands behind their products. You may pay little more for a high quality product, but also know they will honor the lifetime warranty if something goes wrong. I strongly recommend Solgaard and will absolutely continue to do business with this company.
Bob D