I feel obligated to warn people !
I feel obligated to warn people !
I signed up in september and had a couple problems but whatever I am not the most computer savvy , however I went to sign in today and I cant . It says "Your account has been frozen. Please visit our help center for more information."
I was so confused and scared ! I have no emails or any thing and the contact us button on there website does not work !!
This poker place needs its licence revoked A.S.A.P !!!
UPDATE - Do you notice how they have the same reply to every review? The person they have hired to comment on reviews does not even care ! I literally said in my review that I can not get in touch with anyone and the website chat does not even work and they reply saying "contact them". LOL !!!
Reply from PokerStars
Hello. Thank you for your feedback. We’re sorry you’ve had this experience and appreciate you sharing your concerns. If your account has been frozen, there may be specific reasons we need to discuss with you directly. Please contact us through our official social media channels so we can investigate this further and provide support. We appreciate your cooperation. Best regards!