Fed Ex delivered my package to the…
Fed Ex delivered my package to the wrong place and now I must wait a couple of weeks for an investigation and for it to be replaced. Not happy with the policy. I’m out the money and a rug :(
October 6, 2025
Reply from Rugs Direct
We're very sorry your package was delivered incorrectly, and you're now facing delays. We appreciate your feedback and will review our policies to improve the customer experience.
The Rugs Direct Team