JO

Joel

Canada

Reviews

Review of PokerStars


Rated 1 out of 5 stars

make sure to deposit using a way you…

make sure to deposit using a way you can get your money back cuz this place will freeze ur account randomly and not even tell u why.

i just tried to contact customer service and it took 20 mins for the person to answer..and they dont even help u. i think this place is pulling an exit scam or something trying to get as much money before they shutdown.

October 14, 2025
Unprompted review

Reply from PokerStars

Hello Joel. Thank you for bringing this to our attention. We are sorry to hear about the difficulties you have experienced with your account and the delay in receiving support. Please rest assured that our team is reviewing your case and will reach out to you by email as soon as possible. We truly appreciate your patience and cooperation.