Andrew Ryckman

Canada

Reviews

Review of GetYourGuide


Rated 1 out of 5 stars

Just got scammed by GYG....

Just got scammed by GYG or one of their customers. They don't take phone calls, only support by email. 6 days of emailing back in forth to be told "Yeah, this is definitely a case of fraud, but we don't do refunds. So you're screwed."

October 13, 2025
Unprompted review

Reply from GetYourGuide

Hi Andrew, we're sorry to hear that. Please send us all the details at social.support@getyourguide.com. Make sure to also mention this review and we'll get back to you asap. Thanks.