Does anyone know how to contact this…
Does anyone know how to contact this company apart from E Mail. I purchased a pair of trousers and sent them back via recorder delivery (At my expense) and i have chased and chased them asking when i can expect my refund three weeks later and nothing (Alden & Ash my order No being ALD5663) all in all trousers i don't even have cost me with return nearly £70. This is hard earnt money and i am feeling totally frustrated with such poor service. My advise would be to avoid this company at all cost.
Reply from Alden & Ash
Hello Mark, we’re truly sorry about the delay with your refund and the frustration this has caused—that’s not the experience we want for you. Please email info@aldenandash.com
with “URGENT ALD5663” in the subject; our care team will respond within 2 hours to complete your refund or offer the solution that suits you best. Thank you for letting us know.